Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Generic
Nagapooja K

Nagapooja K

Bangalore

Summary

Proven Quality Assurance Manager with 10 years of professional experience in recuperating customer satisfaction, preventing critical quality issues, and optimizing team performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

QE Manager

Onetrust LLC
Bangalore
01.2019 - Current
  • As one of the pioneering Quality Engineering (QE) employees at our company, I have played a pivotal role in establishing and cultivating a robust QE team within the organization. From the early stages, I have been actively involved in shaping the team and ensuring its growth and success.
  • Successfully adapted to fast-paced release cycles spanning 1 to 3 weeks
  • Overseeing a team of 30 members concurrently engaged 6 to 8 Projects at given time
  • Implemented a Continuous Delivery approach for release process to facilitate weekly releases
  • Collaborated with Test Automations to plan efforts for releases and decreased manual testing by 80%
  • Collaborated with Agile teams to attain a 100% In-Sprint automation rate
  • Played Product Manager role for internal Product 'Globalization Manager' and delivered it on time which is widely being used within Company to manage localization keys
  • Partnered with PSO and Support teams in troubleshooting escalated Production issues and worked with R & D to reduce TTR
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

QE Lead

Onetrust LLC
Bangalore
09.2017 - 09.2019
  • Deep knowledge of functional and technical architecture of Product
  • Demonstrated leadership skills in managing Platform projects from concept to completion with team of 10
  • Provided comprehensive training to new employees, educating them on the technical architecture of the product and equipping them with the necessary skills, such as API and database testing.

Quality Assurance Engineer

Mobileiron India Pvt Ltd
Hyderabad
09.2015 - 08.2017
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Played role of Scrum Master, effectively moderating and facilitating all team ceremonies
  • Ran automated test suites and evaluated performance, functionality, and scalability
  • Produced and maintained project-related technical documentation for project reference.

Quality Assurance Engineer

AirWatch Technologies India Pvt Ltd
Bangalore
07.2013 - 08.2015
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members
  • Gained knowledge on Directory Services and relied on Authentication and Authorization flows for users who gained access to system
  • Ran automated test suites and evaluated performance, functionality, and scalability

Education

Bachelor of Engineering - Electronics And Communications Engineering

Reva Institute of Technology
05.2013

Skills

  • Goal Setting
  • Recruitment and Hiring
  • Training and Development
  • Documentation and Reporting
  • Project Planning
  • Project Management
  • SQL
  • Rest API
  • Qmetry
  • Jira
  • SSO
  • Jira

Certification

  • 'Bugathon' winner during my tenure at Airwatch. Identified maximum number of meaningful bugs in the software provided during the contest in the span of 24hours
  • Received 'Most Professional Player' award at Onetrust for the year 2017-18
  • Represented the Company Onetrust, at a Panel Discussion organized by IAPP
  • Awarded spot bonuses multiple times during my tenure at all Companies

Additional Information

Platform Cloud (Onetrust)

Onetrust is built as a microservice-based architecture supporting over 70 microservices. The Platform team serves as the central architectural group responsible for creating frameworks and libraries used by other teams. As a QE Manager,

  • Possess technical expertise in the system's components and design.
  • Collaborating across teams on a daily basis was a regular occurrence, with frequent updates and a release cycle of 3 weeks.
  • Gained experience evaluating RC (Release Candidate) for releases and moderating calls to ensure Release Readiness, while keeping all stakeholders in sync.
  • Successfully implemented a groundbreaking Continuous Delivery process within the organization. Our team achieved the ability to deliver code on a weekly basis with a fully automated deployment pipeline.

Globalization Manager (Onetrust)

For the long-term management of the Globalization for the OneTrust platform, both for developers and for the Localization team, there was a growing need to develop an internal tool to manage keywords better than with the list on Sharepoint.

  • Taking a proactive approach, I played the role of a Project Manager to develop a tool from the ground up.
  • Authored epics and stories for the development team and ensured that the tool was released well ahead of the deadline.
  • Presented a demonstration of the tool during the Company All Hands meeting and received an overwhelmingly positive response.

Apple's Device Management Program (Airwatch)

The Device Enrollment Program (DEP) from Apple is designed to help enterprises and educational institutions simplify the Mobile Device Management (MDM) enrollment process for IT departments and end- users. The Device Enrollment Program enables enterprises to automatically install MDM profiles onto devices during the initial device setup process as well as supervise iOS devices over-the-air.

  • As a member of the QE team, I served as the sole tester for the project and was responsible for delivering a high-quality product to our customers.
Nagapooja K