SAP
Nagaraj AM
Store Manager
Trivandrum
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Store Manager
Centreal Bazaar
11.2025 - Current
- Directed daily store activities to guarantee seamless operations while upholding clean and safe environment for customers and employees.
- administered inventory oversight, cash regulation, and store operational procedures.
- Facilitated hiring, training, and mentorship for new staff members
- Elevated customer satisfaction through targeted training of staff in customer service techniques and product knowledge.
- Elevated store profitability by executing strategic cost-saving initiatives alongside effective inventory management practices.
- Supervised loss prevention operations curbing shrinkage through effective security protocols and educating staff on correct practices.
Operations Manager
QWY Technologies Pvt Ltd
02.2023 - 10.2025
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
Operations Executive
Vegroute Agri Tech Pvt Ltd
08.2022 - 01.2023
- Contributed to leadership team for implementing company policies and procedures.
- Managed inventory control and stock levels by implementing accurate tracking systems and optimizing orders.
- Streamlined communication channels between departments within the store to facilitate seamless coordination on key tasks such as inventory replenishment and customer service resolution efforts.
- Managed resources effectively to avoid unnecessary delivery delays.
- Improved delivery efficiency by optimizing routes and scheduling for the team.
Shift Supervisor
VSSC
10.2019 - 07.2022
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Helped store management meet standards of service and quality in daily operations.
Business Development Executive
MinoGenix Pharma Pvt Ltd
04.2017 - 06.2019
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Bachelor of Commerce - undefined
North East Frontier Technical University
04-2022
Skills
Team sales leadership
Retail operational processes
Market share growth
customer relations
Employee coordination
Retail management
Supply chain oversight
Operational efficiency
Inventory management
Loss prevention management
Budget performance analysis
Talent acquisition
Local logistics coordination
Software
- SAP: Advanced
- CRM: Advanced
- EXCEL: Advanced
Software
NAV
Excel
Timeline
Store Manager
Centreal Bazaar
11.2025 - Current
Operations Manager
QWY Technologies Pvt Ltd
02.2023 - 10.2025
Operations Executive
Vegroute Agri Tech Pvt Ltd
08.2022 - 01.2023
Shift Supervisor
VSSC
10.2019 - 07.2022
Business Development Executive
MinoGenix Pharma Pvt Ltd
04.2017 - 06.2019
Bachelor of Commerce - undefined
North East Frontier Technical University