Nagaraj Chandaran
Chennai
Summary
Dynamic professional with over 21 years of experience in SAP and various ERP implementation and support projects, excelling in end-to-end management for global clients. Expertise includes business operations, management, evaluation, budget and revenue management, as well as critical documentation such as SOW and POC. Proven success in managing diverse projects across e-commerce, web applications, mobile applications, migration, and big data demonstrates strong skills in process refinement, project streamlining, and delivery management. A robust background in relationship management facilitates effective engagement with key stakeholders and suppliers while leading a team of over 100 professionals to ensure successful project outcomes.
Experienced with coordinating multiple project timelines and resources to meet delivery targets. Utilizes effective communication and leadership skills to drive team performance. Track record of implementing agile practices to enhance project outcomes.
Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
22
22
years of professional experience
Work History
Delivery Manger Offshore
HCL TECHNOLOGIES PVT LIMITED
04.2019 - Current
- As a Deliver Manager handling various client like WK,Emergent Holding Inc, UNHCR, Rubicon Builders, DHL Supply Chain, Walmart & Google.Working closely for Delivery, Project Management & Client Management activities for SAP and other application, Smart on handling critical project and large scale team both on-site and off shore. Good on Client handling, Revenue forecast, Demand planning, Quality Management etc. Preparation of SOW, Project Plan, Roadmap, Critical pathfinder, Client Management, Customer communication etc Handling Audit and preparation on SMR,CAPA. PMP preparation & attentive of various Audits like PCI, Compass. Team Size - 100+
Solution Architect
SOLVANNI TECHNOLOGIES INDIA PVT LIMITED
12.2016 - 03.2019
- Delivered innovative solutions as a Solution Architect for prestigious clients including Google, Diageo, and Intersil Semiconductors, managing both offshore and onshore resources to ensure timely project deliverables.
- Expertly navigated critical enhancements using ServiceNow (SNOW) and Jira, streamlining processes for maximum efficiency.
- Leveraged strong business acumen in FP&A and Demand Planning to enhance integration strategies across multiple applications.
- Demonstrated robust expertise in SAP integration, optimizing enterprise resource planning capabilities.
Delivery Manager
GROUPFIO TECHNOLOGIES PVT LTD
04.2016 - 12.2016
- Delivery Manager leading a team of 50 on end-to-end SAP Implementation and Support projects for local and global clients.
- Expertise in SAP modules including MM, PP, and WM, ensuring optimal solutions tailored to client needs.
- Proven proficiency in Integration & Interface management, facilitating seamless project execution across various platforms.
- Proficient in Delivery and Project Management tools, effectively charting project roadmaps for strategic outcomes.
- Collaborated closely with diverse teams to gather client requirements and drive project enhancements, ensuring client satisfaction.
- Strong background in Project Management and Resource Optimization, delivering results on challenging projects within tight deadlines.
- Skilled in building team strength and cohesion, aligning capabilities with client and management goals for successful project outcomes.
Delivery Manager/ERP Product Specialist
TENTH PLANET TECHNOLOGIES
08.2015 - 04.2016
- Senior ERP Product Specialist leading a 50-member team in the successful implementation and support of ERP, CRM, SCM, and HCM projects at Tenth Planet Technologies.
- Expertise in configuring the MM organizational structure, including company code, plant, storage locations, and purchasing organization in ERP systems.
- Proficient in defining and determining pricing procedures within ERP platforms.
- Skilled in generating reports such as Customization Material Master, Stock Movements, Invoice Verification, and Inventory Management using ERP.
- Trained key users and end-users on ERP functionalities tailored to their business processes.
- Strong background in implementing Inventory Management, Forecast-Based Planning, Purchasing, and Physical Inventory systems.
- Experienced in team handling and KPI monitoring, ensuring timely project completion through effective collaboration.
- Comprehensive knowledge of Project Management strategies with a focus on providing clear roadmaps and achievement statuses.
- Demonstrated success in delivering end-to-end HCM support, including Join to Relieve processes, Payroll, and Employee Benefits.
Project Manager-ERP & BI
GEORGE MAIJO INDUSTRIES PVT LTD
04.2011 - 08.2015
- Project Manager for RAMCO RODE and SAP implementation, overseeing end-to-end processes from Order to Cash and Procure to Pay.
- Successfully managed client interactions to capture requirements and drive enhancements in ERP and BI solutions.
- Led product sourcing and vendor evaluations for Yamaha OBM spare parts, negotiating terms and ensuring timely supply.
- Expert in global import processes, including LC, OD, and customs duties, to enhance vendor sourcing strategies.
- Implemented Supply Chain Management (SCM), Customer Relationship Management (CRM), and Document Management System (DMS) to streamline the P2P and O2C cycles.
- Specialized in Inventory Management, Forecast-Based Planning, and Purchasing within RAMCO RODE and SAP environments.
- Successfully executed multiple marketing campaigns, driving significant sales growth in OBM spare parts.
- Developed and presented critical value addition reports to management, supporting strategic decisions for company growth.
- Actively supported Financial and IT Audits, collaborating closely with Management Information Systems (MIS) and Yamaha.
- Implemented HCM solutions from joining to relieving, managing payroll and employee benefits effectively.
IT- TEAM LEADER & PROJECT MANGER in SAP
VALEO LIGHTING SYSTEMS PVT LTD
05.2010 - 03.2011
- Led IT & SAP implementation projects as a Project Manager, specializing in SAP R3 (Version 6.0) and SAP ECC6 for optimized business processes.
- Demonstrated proficiency in SAP MM, PP, and BPC, ensuring successful implementations across various modules.
- Executed projects with a keen understanding of Excise and Indian Taxation (CIN), streamlining compliance within SAP.
- Engaged directly with clients to gather requirements and enhance SAP functionalities, fostering productive project environments.
- Designed and created LSF Roles for key users and end-users, facilitating seamless system access and user adoption.
- Trained diverse user groups on Commerce1 SAP implementations, ensuring effective utilization and process integration.
- Applied extensive knowledge of Automotive Manufacturing processes to enhance SAP functionalities, aligning with industry standards.
- Managed projects collaboratively with key users and consultants, ensuring timely SAP implementation and progress updates to Head Office in France.
- Implemented and optimized business processes within SAP, leveraging expertise in Master Data Management, including Material and Vendor Master setups.
- Ensured excellence in Inventory Management and Forecast Based Planning, resulting in improved purchasing strategies and physical inventory accuracy.
- Successfully executed MRP and PPAP implementations within the ERP framework, enhancing operational efficiency.
- Led end-to-end implementation of HCM solutions via Oracle, managing employee lifecycle functions such as payroll and benefits administration.
IS-Officer
TATA JOHNSON CONTROLS AUTOMOTIVE INDIA PVT LTD
11.2007 - 03.2010
- Served as IS-Officer, spearheading the successful QAD Implementation and Support across multiple business processes.
- Demonstrated expertise in the Automotive Manufacturing Process, ensuring seamless integration and functionality of QAD WAVE II.
- Conducted comprehensive training for key and end users on Standard Operating Procedures (SOP) and QAD functionalities.
- Leveraged strong knowledge in Inventory Management, Forecast-Based Planning, Purchasing, and Physical Inventory to optimize operations.
- Delivered timely and impactful MIS reports, empowering management to execute proactive decision-making.
- Developed and presented Sensitive Analysis Reports that facilitated strategic actions from management.
- Thrived in troubleshooting various issues in Outlook and Lotus Notes, ensuring minimal downtime and improved productivity.
EDP-INCHARGE
INDUSTRIAS DEL RECAMBIO INDIA PVT LTD
10.2003 - 11.2007
- Lead EDP initiatives at INDUSTRIAS DEL RECAMBIOP INDIA Pvt Ltd, ensuring seamless ERP Implementation & Support for enhanced operational efficiency.
- Spearheaded SAP Implementation, optimizing Automotive Manufacturing Processes through skilled configuration of MM/PP modules.
- Expertly managed server configurations and executed requests for server restorations, ensuring compliance with supported configurations.
- Conducted Incident Management to resolve backup failures and infrastructure issues in the Net Backup environment.
- Implemented and maintained SAP systems, while configuring VPN clients and troubleshooting issues in Lotus Notes and Outlook.
- Cultivated strong vendor relationships, overseeing the import process including various types of LC, OD, and Custom Duty for global sourcing operations.
- Successfully executed SCM, CRM, and DMS implementations, supporting the full cycle of P2P and O2C processes within the organization.
- Developed and presented critical value addition reports to management, driving effective action for company growth.
- Actively participated in and supported Financial and IT Audits, ensuring compliance and operational integrity.
- Collaborated closely with management and Yamaha on MIS activities, contributing to strategic decision-making processes.
- Engaged with MR activities, facilitating effective Management Review Meetings for continuous improvement.
Education
MS-IT -
KARNATAKA UNIVERSITY
01.2014
BSC - Computer Science
ANNAMALAI UNIVERSITY
01.2010
DCT - undefined
THAI MOOGAMBIGAI UNIVERSITY
01.2003
Skills
- Project execution management
- Client relationship management
- Effective resource allocation
- Operational efficiency management
- Operational efficiency management
- S4 HANA proficiency
- Experience with Agile frameworks
- JIRA and Confluence proficiency
- Salesforce platform expertise
- Workday proficiency
- Amazon Web Services expertise
- Reporting tools
- Route planning
- Service level agreements
- Delivery management
- Stakeholder management
- Budget planning
LANGUAGES
ENGLISH
TAMIL
Timeline
Delivery Manger Offshore
HCL TECHNOLOGIES PVT LIMITED
04.2019 - Current
Solution Architect
SOLVANNI TECHNOLOGIES INDIA PVT LIMITED
12.2016 - 03.2019
Delivery Manager
GROUPFIO TECHNOLOGIES PVT LTD
04.2016 - 12.2016
Delivery Manager/ERP Product Specialist
TENTH PLANET TECHNOLOGIES
08.2015 - 04.2016
Project Manager-ERP & BI
GEORGE MAIJO INDUSTRIES PVT LTD
04.2011 - 08.2015
IT- TEAM LEADER & PROJECT MANGER in SAP
VALEO LIGHTING SYSTEMS PVT LTD
05.2010 - 03.2011
IS-Officer
TATA JOHNSON CONTROLS AUTOMOTIVE INDIA PVT LTD
11.2007 - 03.2010
EDP-INCHARGE
INDUSTRIAS DEL RECAMBIO INDIA PVT LTD
10.2003 - 11.2007
BSC - Computer Science
ANNAMALAI UNIVERSITY
DCT - undefined
THAI MOOGAMBIGAI UNIVERSITY
MS-IT -
KARNATAKA UNIVERSITY
KEY ACCOMPLISHMENT
SAP R/3 Implementation & Support – Delivery Manager
Industrias del Recambio India Pvt Ltd, Coimbatore | Feb 2006 – Dec 2006
- Led cross-functional teams across SAP modules (MM, SD, FI, CO, PS, BASIS, ABAP) to resolve tickets and manage CRs in line with SLAs.
- Liaised with clients to gather technical and functional requirements, ensuring faster resolution times and improved service quality.
- Managed SAP interface integrations, analyzed new requirements, and provided effective solutions.
- Negotiated directly with clients for new change requests, AMC renewals, and revenue enhancement opportunities.
SAP R/3 ECC Implementation & Support – Delivery Manager
Tata Johnson Controls Automotive India Pvt Ltd, Chennai | May 2008 – Mar 2009
- Oversaw module-specific teams (MM, SD, FI, CO, PS, BASIS, ABAP) for end-to-end ticket and CR management per SLA.
- Conducted regular client interactions to capture requirements and streamline delivery.
- Handled interface integrations, requirement analysis, solution design, and CR estimations.
- Drove AMC renewal negotiations and generated additional revenue through upselling support services.
SAP R/3 ECC (v6.0) Implementation & Support – Delivery Manager
Valeo Lighting Systems Pvt Ltd, Chennai | Jun 2011 – Dec 2011
- Directed teams for SAP modules (MM, SD, FI, PP, PS, BASIS, ABAP) ensuring SLA compliance in support and CR delivery.
- Facilitated cross-team coordination and client communication for faster, high-quality solutions.
- Managed system integrations, new requirement assessments, and strategic negotiations for CRs and AMC renewals.
RODE ERP Implementation – Delivery Manager
George Maijo Industries Pvt Ltd, Chennai | Feb 2014 – Aug 2014
- Managed ERP implementation and business process mapping for the Trading & Distribution industry using RAMCO RODE ERP.
- Led FIT-GAP analysis, requirement gathering, ARDE valuation, and master data upload with change management.
- Successfully deployed Trading, Distribution, and Service modules.
HCM Implementation – Project Manager
Tata Johnson Controls, Chennai | May 2010 – Dec 2010
- Managed end-to-end HCM implementation covering employee database, onboarding, payroll, statutory compliance, relieving, and performance management.
- Led a team of 8+ consultants and process owners to deliver a complete HR automation solution.
- Provided implementation support, user training, and change management.
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