Nagaraj Chandrababu
Summary
Dynamic Technical Project Manager with a proven track record at Fiserv, excelling in delivery coordination and solutions architecting. Expert in ReactJS and AWS cloud solutions, I drive project success through effective client collaboration and innovative problem-solving. Passionate about transforming challenges into achievements, I ensure projects meet timelines and exceed expectations. Results-focused, professional with several years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in vdi, desktop, remote access, thin clients and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes.
Overview
17
17
years of professional experience
Work History
Technical Project Manager
Fiserv
10.2023 - 04.2025
- Merchant Services Portfolio in Fiserv Account which involves projects like Implementation Hub and Test Studio in which role includes Status Reporting, Estimation, Planning and Execution of project based on the requirements provided by the customer
- Working closely with the customer in understanding the requirements and coming up with a project timeline which meets the customer’s expectations
- Responsible for Delivery Management & Client Coordination
- Program Governance (Weekly / Monthly) status reporting to the Customer Leadership
- Worked with the Dev Team to ensure projects meeting on timeline and within the budget
- Period Reporting of the Dev Related Metrics (Junit, JMeter), Defect Report, Release Report
- Coordination with AppDev and BAU support team in addressing the incident as part of the Product Backlog bucket
- Manage AppDev risks by collaborating with Dev Lead
Solution Architect – User Interface
State Bank of India
09.2021 - 01.2022
- Solution Consultant for Digital Experience (Customer & Employee Experience)
- Responsible to understand the current pain point and challenges of SBI’s B2B and B2C Applications and providing approach to address on the Agility, Scalability and Future Readiness
- Accessed the B2C Applications like YONO, YONO Lite from the Web and Mobile Standpoint and provided recommendations on the following areas User Experience Strategy, Technology Standardization, Transformation of Legacy App to Modernized User Interfaces, In App Analytics Recommendations
- Accessed the B2B Applications like CBS, LMS and RLMS and provided recommendations User Experience Strategy, Technology Standardization, Transformation of Legacy App to Modernized User Interfaces, In App Analytics Recommendations
Solution Architect
Web & Mobile Competency
04.2018 - 08.2021
- Developed and submitted over 12+ larger proposals, securing deals such as Victory Capital Management (New Logo), World Vision, and QBE Insurance, collectively valued at around $10M USD
- Managed client visits related to Web & Mobile competency by presenting Web Development Capability, Web Trends, and Points of View (POVs) and solutions based on the client's technology landscape
- Created Points of View (POVs) on various areas that have been transformed into solutions, including Micro Front-end, Design Systems Approach for Platform Development/Migrations (AEM, Sitecore & Drupal), and No Code Platform like Unqork and Mendix
- Responded to Large RFIs for ING Tech ML to set up Front-end Delivery and Competency Center
- Implemented Micro Front-end POC, despite no case studies from Cognizant
- Provided solution approaches and effort estimations for large transformations like OneAmex and Macy's Affinity UI Modernization
- Performed Technology assessment for Chubb Digital POD taken the base as APAC POD for assessing the existing 'Customer Service Portal (CSP)' and provided the recommendations and guidelines which are inline to the home ground framework CRUX and Chubb Studio
- Performed Technology assessment on the Angular UI Component Library developed by Cognizant Interactive for Fi-Serve application called 'Showcase' and provided the recommendation in terms of 'Accessibility Compliance' and 'Code Maintenance' with regards to repository maintenance
Program Manager
First Data
Omaha
07.2016 - 10.2017
- Delivery Management & Client Coordination: Responsible for managing the delivery of projects and coordinating with clients to ensure their requirements are met
- Program Governance: Conducted weekly and monthly status reporting to customer leadership
- Project Management: Worked with the development team to ensure projects are completed on time and within budget
- Metrics Reporting: Periodically reported development-related metrics, including Junit, JMeter, defect reports, and release reports
- Incident Management: Coordinated with the AppDev and BAU support teams to address incidents as part of the product backlog
- Risk Management: Addressed AppDev-related problems through risk management by closely working with development leads
Technical Project Manager
Pearson
09.2015 - 06.2016
- Interaction with the Product Manager to get the product backlog and initiated the backlog grooming meeting
- Facilitate the backlog grooming meeting and arriving on the Story Point Estimation
- Creation of Agile Boards to initiate the Sprint Planning
- Facilitated the Daily Scrum Meetings
- Worked closely with the development team to address the impediments and maintain focus on product backlog and project timeline
- Tracked and Managed burn-down metrics, velocity and task breakdown
- Facilitated the demo with the product manager and Business owner
- Conducted Sprint Retrospection at every sprint (Bi-weekly) and produced the Sprint Retrospection Report
- Program Governance - Weekly, Monthly Reports to Pearson Leadership
Senior UI Consultant
Visa
San Francisco
04.2015 - 06.2015
- Translating business requirement into design specifications
- POC creation and getting business sign-off
- Demo Preparation and presentation to business
- Code Quality & Standards, Review, Unit Testing
- Responsible for deployment into the Integrated Environment and run performance check
Technical Project Manager
North Western Mutual Insurance
11.2014 - 03.2015
- Interaction with the Product Manager to get the product backlog and initiated the backlog grooming meeting
- Facilitate the backlog grooming meeting and arriving on the Story Point Estimation
- Creation of Agile Boards to initiate the Sprint Planning
- Facilitated the Daily Scrum Meetings
- Worked closely with the development team to address the impediments and maintain focus on product backlog and project timeline
- Tracked and Managed burn-down metrics, velocity and task breakdown
- Facilitated the demo with the product manager and Business owner
- Conducted Sprint Retrospection at every sprint (Bi-weekly) and produced the Sprint Retrospection Report
- Program Governance - Weekly, Monthly Reports to NWM Leadership
UI Architect
Cigna
Connecticut
03.2014 - 06.2014
- Responsible for the Delivery of all the incident fixes /development for the support services
- Status Reporting to customers on the incidents on a Daily /Weekly basis
- Onsite -Offshore coordination, Resource Loading, Resource Management
- Ensuring all the incidents is resolved within SLA time
- Responsible for delivery of Monthly Status Report, SLA Report to Management
- Weekly Review with customer on the status of the incidents, defects and providing the updates
- Responsible for preparation of Monthly Report and ensuring the SLA compliances
UI Architect
Apple
India
09.2013 - 02.2014
- Migration of the dashboards from CORDA framework to HTML5
- Worked with the team in ensuring the code follows the GBI standards and code quality (W3C Standards)
- JavaScript Code Validation using JSHint / JSLint
- Responsible for deployment in GITARD (DEV) and PORTALAT (UAT) environment by working with the support team
- Responsible for performing the performance check once deployed in to GITARD and PORTALAT environments using YSlow, Chrome Developer Toolkit & SONAR (for Java Code)
- Responsible for fixing all the UAT issues reported in RADAR tool
- Responsible for ensuring the code reusability and managing the knowledge repository
Service Delivery Manager
Magyar Telekom
Budapest
02.2013 - 08.2013
- Responsible for the Delivery of all the incident fixes /development for the support services
- Status Reporting to customers on the incidents on a Daily /Weekly basis
- Onsite -Offshore coordination, Resource Loading, Resource Management
- Ensuring all the incidents is resolved within the SLA time
- Responsible for delivery of Monthly Status Report, SLA Report to Management
- Weekly Review with customer on the status of the incidents, defects and providing the updates
- Responsible for preparation of Monthly Report and ensure the SLA compliances
Delivery Manager
Johnson & Johnson
India
07.2011 - 01.2013
- Involved in requirement gathering and preparation of estimation for the requirements
- Provided technical leadership and assumes overall accountability for the successful implementation phase of the project
- Led and played a vital role in growing Drupal practice
- Discussion with team and brainstorming to come up is there any custom development that needs to be developed apart from using the framework components
- Providing guidance to the team in improving the performance of the application by implementing the caching implementation for web applications
- Code review of the custom module or components and ensure that team follows the Drupal and PHP coding standards
- Providing guidance to the team for any technical difficulties and providing the best practices
- Coordination with the support teams on the third-party integrations (HCP) and also understanding the behavior of third-party components and integrating with the iTrinno framework
- Responsible for project delivery which involves deploying the web application in the customer UAT environment
- Project Coordination, Daily Scrum Calls, Project Demos and Weekly update of the project status to Customer
Project Manager
Harris
Denver
12.2009 - 06.2011
- Scope management, execution and monitoring of concurrent projects
- Performance appraisal, team building, people motivation and mentoring
- Estimation, Preparing Project Plan, SOW Creation
- Resource procurements and training
- Onsite -Offshore coordination, Resource Loading, Resource Management
- Prepare Monthly and weekly Status reports and present it to Harris / Cognizant Leadership team on weekly /Monthly / Quarterly Basis
- Mentoring and Providing Solutions for Critical Issues
- 100 % Delivery Assurance Compliance for the Projects
Project Manager
Hospira
India
01.2009 - 11.2009
- Interacting with the client to understanding the existing system and reviewing the system and doing technical acceptance testing (TAT)
- Reviewing the system and providing technical acceptance testing (TAT) on the system and also proposing suggestion in terms of improving the system on performance standpoint
- Verifying the system functionalities by matching with Business Requirement Specification (BRS)
- Responsible for preparation of System Appreciation document (SAD) and delivering the same to the client
- Responsible for providing support to the application during Operational Acceptance Testing (OAT) and Beta phase
- Responsible for preparation of proposal and estimate for migrating the same system in to J2EE platform
Technology Consultant
DHL
Cyberjaya
07.2008 - 12.2008
- Interacting with the client to understanding the existing system and reviewing the system and doing technical acceptance testing (TAT)
- Reviewing the system and providing technical acceptance testing (TAT) on the system and also proposing suggestion in terms of improving the system on performance standpoint
- Verifying the system functionalities by matching with Business Requirement Specification (BRS)
- Responsible for preparation of System Appreciation document (SAD) and delivering the same to the client
- Responsible for providing support to the application during Operational Acceptance Testing (OAT) and Beta phase
- Responsible for preparation of proposal and estimate for migrating the same system in to J2EE platform
Education
Bachelor of Engineering - Electrical & Electronics
Madras University
Skills
- Solutions architecting and consulting
- Technical project oversight
- Delivery coordination
- ReactJS and Angular technologies
- PHP and Perl scripting
- MySQL data handling
- AWS cloud solutions
- Micro front-end implementation
Timeline
Technical Project Manager
Fiserv
10.2023 - 04.2025
Solution Architect – User Interface
State Bank of India
09.2021 - 01.2022
Solution Architect
Web & Mobile Competency
04.2018 - 08.2021
Program Manager
First Data
07.2016 - 10.2017
Technical Project Manager
Pearson
09.2015 - 06.2016
Senior UI Consultant
Visa
04.2015 - 06.2015
Technical Project Manager
North Western Mutual Insurance
11.2014 - 03.2015
UI Architect
Cigna
03.2014 - 06.2014
UI Architect
Apple
09.2013 - 02.2014
Service Delivery Manager
Magyar Telekom
02.2013 - 08.2013
Delivery Manager
Johnson & Johnson
07.2011 - 01.2013
Project Manager
Harris
12.2009 - 06.2011
Project Manager
Hospira
01.2009 - 11.2009
Technology Consultant
DHL
07.2008 - 12.2008
Bachelor of Engineering - Electrical & Electronics
Madras University
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