Ambitious Operations Manager with more than 15 years of management experience in the Ready-mix Concrete industry. Applies strong analytical and critical thinking skills to solve issues daily relating to mixer operators, concrete plant operations, mix designs, and customer service.
Overview
16
16
years of professional experience
Work History
Area Business Development Manager
Concrete OEM Private Limited
01.2024 - Current
Business Growth: Achieved monthly concrete sales volume targets (e.g., 15,000–20,000 Cum) through new client acquisition and key account management.
Client Relationship Management: Built and maintained long-term relationships with contractors, builders, developers, and infrastructure clients to secure repeat business.
Operational Coordination: Coordinated with plant teams, logistics, and pump vendors to ensure timely and quality supply of concrete to customer sites.
Major Project Handling: Successfully managed large pours (1000+ Cum per day) by aligning plant production, fleet allocation, and manpower.
Vendor & Contractor Management: Negotiated with pumping contractors and transport vendors to optimize service cost and maintain profitability.
MIS & Reporting: Prepared daily/weekly/monthly sales and operations reports for management, highlighting revenue, margins, and customer pipeline.
Customer Satisfaction: Resolved on-site issues, ensured service reliability, and improved client retention through proactive communication.
Cross-functional Leadership: Collaborated with quality, operations, and finance teams to streamline processes and improve customer experience.
Revenue & Profitability: Contributed to achieving business targets by balancing sales growth with cost control in operations.Operational Cost Control: Implemented strategies to reduce operational expenses (fuel, raw materials, pump hire, TM logistics), improving profitability by controlling cost per Cum.
Plant Utilization: Optimized batching plant production and fleet allocation to achieve maximum output with minimum idle time and breakdowns.
Logistics Efficiency: Streamlined transit mixer and pump deployment, reducing turnaround time and saving ₹X lakhs annually.
Vendor & Contractor Costing: Negotiated with pipeline and pump contractors, achieving cost reductions while maintaining service quality.
Resource Optimization: Controlled manpower allocation across plants, ensuring balanced productivity and lower overtime costs.
Major Pour Execution: Successfully managed high-volume pours (1000+ Cum/day), ensuring smooth coordination between plant, fleet, and customer site without cost overruns.
Fuel & Maintenance Cost Control: Monitored fuel consumption of TMs and preventive maintenance of equipment to reduce operating costs.
Process Improvement: Introduced standard operating procedures (SOPs) for dispatch, fleet scheduling, and site coordination to improve efficiency.
Customer-Centric Operations: Balanced customer satisfaction with cost efficiency by aligning plant operations with project timelines.
Data-Driven Decisions: Prepared MIS reports on production, cost per Cum, and variance analysis to support management in cost reduction strategies.
Profitability Focus: Achieved business growth targets while controlling operational expenses, improving EBITDA margins across assigned plants.
Plant Manager of Operations
Concrete OEM Private Limited
11.2017 - 01.2024
Run daily operations of a busy ready-mix concrete plant in Bangalore, KA, including but not limited to:
Batching and ensuring that concrete mixes for multiple high-profile jobs are accurate with design specifications and contract requirements.
Manage 20+ drivers including payroll editing and time analysis.
Maintain inventory levels of additives and components of concrete mix designs.
Work to maintain a safe work environment for all employees, take care of minor maintenance issues with the concrete plant, and work with plant and shop maintenance to keep trucks and plants running safely and effectively.
Plant In-Charge
Span Concrete
11.2016 - 11.2017
Responsible for maintaining a profitable concrete production facility within budget restraints.
Supervise 20+ mixer operators, 10+ block truck drivers, dispatchers (concrete and block), counter service employees, and yard employees.
Insure that concrete plant and equipment are maintained to operate safely and efficiently.
Senior Officer Technical
ETA star ready-mix
11.2012 - 11.2016
1. Maintain daily QC test records.
2. Check the incoming materials, determine non-conforming materials & ensure rejection as per Inspection and testing plan (ITP). Responsible for testing materials as per quality Plan.
3. Good knowledge about the preparation of mixed design and conducting the trial
4. Ensure the safety standards are maintained during testing.
5. Responsible for Inspection, testing & calibration of lab instruments.
6. Maintaining all documentation as required by the company including all internal reporting.
7. Good knowledge of MS Excel to prepare & analyze reports.
8. Working with the LabSYS system
9. Quality control inspection related to raw materials required for concreting like Cement, Coarse & Fine Aggregates, and Concrete Admixtures, etc.
10. Testing of coarse and fine aggregate includes sieve analysis, specific gravity and water absorption, bulk density, Impact, and crushing values, silt test as applicable.
11. Making Mix Designs and Testing of admixtures including workability and slump retention, specific gravity and solid contents, etc.
12. Testing of concrete in a fresh and hardened state like
13. Slump test, flow table, and compaction factor for workability.
14. Bulk density and setting times.
15. Air entrainment.
16. Preparation of test specimens for compressive strength.
17. Casting & testing of concrete cubes for compressive strength on (3 / 7 / 28 days strength)
Additional:
1. Good experience in Higher Grades.
Higher Grades Range: M50, M55, M60, SCC.
Officer Technical
RDC Concrete India Pvt Ltd
09.2009 - 11.2012
1. Maintain daily QC test records.
2. Check the incoming materials, determine non-conforming materials & ensure rejection as per Inspection and testing plan (ITP). Responsible for testing materials as per quality Plan.
3. Good knowledge about the preparation of mix design and conducting the trial
4. Ensure the safety standards are maintained during testing.
5. Responsible for Inspection, testing & calibration of lab instruments.
6. Maintaining all documentation as required by the company including all internal reporting.
7. Good knowledge of MS Excel to prepare & analyze reports.
8. Working with the LabSYS system
9. Quality control inspection related to raw materials required for concreting like Cement, Coarse & Fine Aggregates, and Concrete Admixtures, etc.
10. Testing of coarse and fine aggregate includes sieve analysis, specific gravity and water absorption, bulk density, Impact, and crushing values, silt test as applicable.
11. Making Mix Designs and Testing of admixtures including workability and slump retention, specific gravity and solid contents, etc.
12. Testing of concrete in a fresh and hardened state like
13. Slump test, flow table, and compaction factor for workability.
14. Bulk density and setting times.
15. Air entrainment.
16. Preparation of test specimens for compressive strength.
17. Casting & testing of concrete cubes for compressive strength on (3 / 7 / 28 days strength)
Education
BBA - General Education
Annamalai University
03.2013
High School Diploma - undefined
SCSM-Polytechnic College
02.2009
Skills
Personable
Analytical
Relationship building
Flexible
Multi-site operations
Inventory control
Microsoft Office Suite expert
Troubleshooting and problem solving
Ability to adapt to different computer systems and processes
Operate various types of equipment
Ability to learn new things quickly
LANGUAGES
Tamil - Bilingual or Proficient (C2)
Hindi - Intermediate (B1)
English - Upper intermediate (B2)
Telugu - Intermediate (B1)
Disclaimer
I hereby declare that all the information furnished in this resume is true to the best of my Knowledge. Date: Place: Namakkal [NAGARAJ. V]