Nagarajan Pandurangan
Accounts Payable Manager
Summary
Assistant Manager - Accounts Payable Operations | Project Management | Service Delivery | SAP | PTP | S2P
Dynamic Assistant Manager with over 18 years of experience in global accounts payable management, specializing in end-to-end process optimization and service delivery. Proven track record as a strong leader and problem-solver, dedicated to enhancing operational efficiency and reducing costs through strategic decision-making and sound judgment. Expertise in SAP Accounts Payable, RPA automation, and financial reporting, complemented by a history of managing large teams while ensuring high SLA compliance. Committed to leveraging extensive experience to drive operational excellence and foster strategic growth within a forward-thinking organization.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Assistant Manager - Accounts Payable
Avantor Sciences India, VWR Labs..
09.2024 - 03.2025
- Managed PTP operations with 50+ FTEs for the end-to-end global accounts payable process, from scanning invoices to payments to vendors.
- Proactively assisted the operations manager with all tasks as needed, efficiently, and to high-quality standards.
- Researched department processes to identify areas of opportunity within the organization and develop strategies to facilitate workflow improvements.
- Managed staff hiring for operations by researching social media, posting job ads, reviewing CVs, and interviewing.
- Generated weekly reports to communicate targets and ensure activities were on track to meeting goals.
- Managed day-to-day operations, facilitated smooth workflow, and optimized staff productivity.
- Managed delivery for 20+ services, maintaining 99% SLA compliance, and enhancing quality control measures.
- Handling over 125,000 invoices per month, without impacting metrics.
- Oversaw accounts payable operations for over 10,000 vendors, managing monthly payment volumes exceeding $80 million.
- Ensured continuous process enhancement, meeting SLA commitments, and achieving 98% in quality standards.
- Developed and maintained key performance indicators, driving accountability and ensuring compliance with financial protocols and regulations.
- Trained and mentored junior staff, fostering skill development and enhancing team performance in accounts payable operations.
Associate Manager - Accounts Payable/S2P
DXC Technology
11.2022 - 06.2024
- Managed an S2P team with activities spanning the scanning of invoices, indexing/OCR validation, GRN of invoices, and invoice processing.
- SAP Accounts Payable, Travel and Expense Claims processing, Payments, Vendor Statement Reconciliations, help desk/query handling, inter-company, GRIR/MRBR reconciliation, period close and reporting, Power BI, and RPA automation.
- Service delivery was managed for over 10 services, maintaining 99% SLA compliance, and enhancing quality control measures.
- Managed a team of 30+ accounts payable specialists, handling over 30,000 invoices per month, without impacting metrics.
- Implemented process improvements in accounts payable, enhancing operational efficiency and reducing processing time significantly.
- Led a team in managing vendor relationships, ensuring compliance with payment terms and improving supplier satisfaction.
- Streamlined invoice processing workflows by leveraging automation tools, resulting in increased accuracy and reduced discrepancies.
- Conducted regular audits of accounts payable transactions to maintain compliance with internal controls and financial regulations.
Operations Manager - PTP/Accounts Payable Manager
Genpact
04.2022 - 10.2022
- Managed a PTP team with activities spanning the scanning of invoices, indexing/OCR validation, GRN of invoices, and invoice processing.
- SAP accounts payable, T&E claims processing, payments, vendor statement reconciliations, help desk/query handling, inter-company, GRIR/MRBR reconciliation, period close, and reporting.
- Supervised a team of 25 accountants, processing 20,000 invoices per month.
- Managed accounts payable for over 200 vendors, handling transactions worth $50 million monthly.
- Oversaw a monthly budget of $10 million in accounts payable, maintaining strict compliance.
- Streamlined accounts payable processes by implementing automation solutions, resulting in improved accuracy and reduced processing time.
- Led a cross-functional team to enhance vendor management strategies, fostering stronger relationships and ensuring timely payments.
- Developed and executed training programs for new staff on PTP processes, increasing team efficiency and knowledge retention.
PTP/Accounts Payable Team Lead
Capgemini Technology Services
04.2018 - 04.2022
- Managed a team of 25, processing over 50,000 invoices annually.
- Managed a team processing 500 invoices daily, including scanning and GRN activities.
- SAP Accounts Payable, T&E Claims processing, Payments, Vendor Statement Reconciliations, help desk/query handling, intercompany, GRIR reconciliation, period close, and reporting.
- Developed and implemented streamlined processes that reduced invoice discrepancies, improving overall compliance and reporting accuracy.
- Mentored junior team members, fostering skill development and ensuring adherence to company policies and procedures.
- Collaborated with cross-functional teams to resolve payment issues, enhancing relationships and driving stakeholder satisfaction.
PTP/Accounts Payable Team Lead
Capgemini Technology Services
10.2015 - 07.2017
- Coordinated a team of 15 accounts payable specialists, handling over 10,000 transactions monthly.
- SAP Accounts Payable, T&E Claims processing, Payments, Vendor Statement Reconciliations, help desk/query handling, intercompany, GRIR reconciliation, period close, and reporting.
- Streamlined AP workflow, improving efficiency by 25% by enhancing OCR workflow and employee training.
- Spearheaded the integration of automated systems, significantly increasing the speed of invoice processing and data validation.
- Conducted regular audits of accounts payable processes, ensuring compliance with financial regulations and minimizing risk exposure.
- Analyzed and improved workflows to enhance team productivity, resulting in a more efficient accounts payable operation.
P2P/Accounts Payable Team Lead /Senior Analyst
Accenture
10.2006 - 09.2015
- Managed team activities spanning GRN of invoices, invoice processing, and invoice reconciliation.
- Invoice processing, Telco Finance, Travel and Expense Claims processing, Payments, Vendor Statement Reconciliations, Query handling, Intercompany, Period close, and reporting.
- Handled monthly processing of over 20,000 invoices for global clients.
- Led a team managing a $2 million accounts payable portfolio.
- Oversaw a department processing 50,000 invoices annually.
- Led the accounts payable team to streamline invoice processing workflows, enhancing operational efficiency and accuracy.
- Trained and mentored junior analysts on best practices for invoice reconciliation and vendor management, fostering team development.
- Monitor payables performance and compliance, driving strategic decision-making within the department.
Claims Processing Executive for Adjudication
Nittany Outsourcing Ltd
08.2005 - 10.2006
- Worked for Universal Health Care (UHC), Florida, settling the claims for U.S. insurance.
- Entered HCFA and UB-92 claims, undertook both Level I and Level II audits of member enrollment and claims, managed various processes of member enrollment, analyzed claims payment and denials, processed ID cards, and took care of downloads and batch allocation.
- Handled a portfolio of 500 claims weekly, ensuring strict adherence to compliance standards.
- Processed and adjudicated claims efficiently, ensuring compliance with industry regulations and enhancing operational accuracy.
- Developed and implemented training programs for new staff, enhancing team performance and knowledge retention.
Education
B.Com - Financial Accounting
Poonga College of Arts & Science
ChennaiSkills
Comprehensive accounts payable management
Projects
- RPA Automation Project
Auto Posting of invoices by BOT to avoid manual intervention/errors as a Yellow belt Six Sigma project.
- Payment method upgrade
Moving vendors from check to EFT payment method to reduce cost and bring more control in the payments as a Kaizen Project.
- No PO No Pay
Enforcing PO policy on the vendors to submit invoices with PO number to streamline the AP flow (Kaizen Project).
- DPO Improvement
Implementation of AP Policy to increase the working capital for the Client/Business.
- Payment Frequency
Introduced different payment frequencies (daily/weekly/bi-weekly/monthly) based on the vendor criticality to have standardized payment frequencies across the globe and to have working capital increased.
- Pay Terms Standardization
Standardization of payment terms for the vendors across all the regions to increase the DPO.
- EDI Automation
Automation of EDI invoices in SAP workflow.
- Workflow tool enhancement
Worked on different OCR applications (Dynatos,Instream,Kofax,DFM,Abby, e.t.c...) and SAP workflows to enhance the tool function to optimize AP process flow.
- Lean Management
Led Lean room project to identify the waste in the AP process to implement controls and improvement as a part of Kaizen.
- Reduction of Late Payment
Coordinated with the suppliers to encourage timely submission of invoices and streamlined approval process to avoid late pay penalties especially for the utility vendors.
- Developed Excel Macros
Developed excel macros for scanning of invoices and vendor statement reconciliation and multiple excel file consolidations & workings.
- Control checks
Implemented various control measures to reduce the errors.
Accomplishments
- Process Improvement and Transition Success
1. Led RPA automation projects as a part of process improvement for S2P and executed yellow belt Six sigma projects.
2. Traveled to UK Ireland for successful Onshore transition of a new P2P & Telco process.
3. Driven multiple Offshore/virtual transitions and successfully setup P2P process
- Automation and Process Efficiency
1. Improved DPO from 46 % to 58% to have free cash flow for the year
2. Enhanced supplier relationship management by increasing supplier satisfaction scores by 40% through regular feedback sessions.
3. Saved $300K annually in late payment fees by redesigning the invoice approval workflow.
4. Reduced payment processing time by 30% through the implementation of automated workflows.
5. Oversaw the processing of 30,000 invoices monthly, managing a payable budget of $10 million.
6. Achieved a 15% reduction in late payment penalties by streamlining the approval process through new SOPs.
7. Boosted team productivity by 25% by conducting targeted training sessions on advanced account management tools.
- Workflow Tool Development
Achieved service optimization by designing and launching a workflow tool in just 3 weeks.
- Boosted On-Time Payments
Improved payments by 30%, reduced penalties by $150K/year.
- Reduced Financial Errors
Introduced checks system, reducing errors by 40%.
Timeline
Assistant Manager - Accounts Payable
Avantor Sciences India, VWR Labs..
09.2024 - 03.2025
Associate Manager - Accounts Payable/S2P
DXC Technology
11.2022 - 06.2024
Operations Manager - PTP/Accounts Payable Manager
Genpact
04.2022 - 10.2022
PTP/Accounts Payable Team Lead
Capgemini Technology Services
04.2018 - 04.2022
PTP/Accounts Payable Team Lead
Capgemini Technology Services
10.2015 - 07.2017
P2P/Accounts Payable Team Lead /Senior Analyst
Accenture
10.2006 - 09.2015
Claims Processing Executive for Adjudication
Nittany Outsourcing Ltd
08.2005 - 10.2006
B.Com - Financial Accounting
Poonga College of Arts & Science