Summary
Overview
Work History
Education
Skills
Languages
Timeline
Certification
Affiliations
Accomplishments
Project Experience Summary
Disclaimer
Generic
Nagaratna Bhat

Nagaratna Bhat

Bangalore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
2
2
Certificate

Work History

IT Analyst

Baxter Innovations and Solutions INC.
Bangalore
07.2021 - Current

As IT Analyst in Windchill Project:

  • Daily activities include handling IT tickets on Windchill, RV&S and Modeler.
  • End to end documentation on regular activities and providing the knowledge base to end users.
  • Installation of Solidworks and Creo view on user machines
  • Tackling citrix issues and making sure that citrix as an interface is running smoothly on end user machines
  • Monitoring queue health on Windchill.
  • Contacting PTC for critical issues and get them fixed on time.
  • Developed user manuals for software applications to ensure proper usage of the same.

Functional Support Engineer

Tata Consultancy Services - EIS
Bangalore
09.2017 - 07.2021

As Windchill Support Engineer in a Support/Migration Project:

  • Daily activities included configuration changes in Windchill PDM Link, Project Link, Resolving End User tickets and helping them to work with Windchill in a better way
  • Report test defect and Track test coverage- Using Jira tool to report and track issues Uploading scripts or code files to bitbucket using Git interface
  • Providing necessary documentation on End user FAQ’s
  • Handling IT shop Orders, and also keeping track of Change Management requests
  • Also performing basic Windchill Customization Changes on Builders, validators and Data Utilities Developed a utility on add/remove users to Windchill Container roles
  • Developed a utility to move the documents/files from source to target location.

Education

Bachelor of Science - B.E

Bapuji Institute of Engineering And Technology
Davangere
05.2017

Associate of Science - PCMB

SDM PU College
Ujire
06.2012

Secondary School - All subjects

C.V.S.K High School
Kumta
06.2010

Skills

  • Trained in IOT Application – Thingworx (achieved PTC Certification on Thingworx Foundation Curriculum)
  • Knowledge on PLM tools-Windchill,Thingworx,RV&S ,Modeller
  • Versed in Java and React programming concepts
  • Basic Knowledge of Database Management in Oracle SQL
  • Analytical and Statistical Skills
  • Adaptability to new environment
  • Leadership and Managerial Skills
  • Organizing Skills
  • Communication Skills
  • Interpersonal Skills
  • User Support
  • Customer Education
  • Planning and Coordination
  • Self-Motivated

Languages

English
First Language
kannada
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1

Timeline

IT Analyst

Baxter Innovations and Solutions INC.
07.2021 - Current

Functional Support Engineer

Tata Consultancy Services - EIS
09.2017 - 07.2021

Bachelor of Science - B.E

Bapuji Institute of Engineering And Technology

Associate of Science - PCMB

SDM PU College

Secondary School - All subjects

C.V.S.K High School

Certification

Thingworx Foundations Curriculum

AWS Certified Cloud Practicioner

Affiliations

  • I love singing and am active music listener
  • I am a working mom

Accomplishments

  • Received best performer of the year @TCS twice.

Project Experience Summary

As Windchill Support Engineer in a Support/Migration Project:

Daily activities included configuration changes in Windchill PDM Link,
Project Link, Resolving End User tickets and helping them to work with
Windchill in a better way
Report test defect and Track test coverage- Using Jira tool to report
and track issues Uploading scripts or code files to bitbucket using Git
interface
Providing necessary documentation on End user FAQ's
Handling IT shop Orders, and also keeping track of Change
Management requests
Also performing basic Windchill Customization Changes on Builders,
validators and Data Utilities Developed a utility on add/remove users to
Windchill Container roles
Developed a utility to move the documents/files from source to target
location.

As IT Analyst in Windchill Project:

Daily activities included configuration changes in Windchill PDM Link,
Project Link, Resolving End User tickets and helping them to work with
Windchill in a better way
 Report test defect and Track test coverage- Using Jira tool to report
and track issues Uploading scripts or code files to bitbucket using Git
interface
 Providing necessary documentation on End user FAQ's
 Handling IT shop Orders, and also keeping track of Change
Management requests
 Also performing basic Windchill Customization Changes on Builders,
validators and Data Utilities Developed a utility on add/remove users to
Windchill Container roles
 Developed a utility to move the documents/files from source to target
location.

Disclaimer

I hereby declare that all the information and facts furnished above are true to the best of my knowledge and belief.

Nagaratna Bhat