Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nagashree Bopallam Nagaraj

Nagashree Bopallam Nagaraj

Frankfurt

Summary

Highly experienced Functional Business Analyst with a proven track record of delivering impactful solutions in the finance industry. Skilled in team leadership, strategic planning, and stakeholder management. Adept at trend analysis, requirement gathering, and IT systems analysis. Strong educational background with a Bachelor of Commerce and post-graduation in Master's in Computer Applications. Accomplished in problem-solving and recognized for proactive client issue resolution. Passionate about data accuracy and management, dedicated to improving customer satisfaction, and committed to meeting tight deadlines. Adapt at communication and known for excellent attention to detail. Goal is to continue excelling as a Functional Business Analyst, leveraging skills to drive success in the industry. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Technical Product Owner, Business Functional Analyst

Deutsche Bank
11.2018 - Current
  • Currently working as, responsible for business solution design in complex project environments,Transformational programs (e.g Cash Products)
  • Work includes:
  • Identifying the full range of business requirements and translating requirements into specific functional specifications for solution development and implementation
  • Analyzing business requirements and the associated impacts of the changes
  • Designing and assisting businesses in developing optimal target state business processes
  • Answering questions of methodological approach with varying levels of complexity
  • Aligning with other key stakeholder groups (such as Project Management & Software Engineering) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing, and maintaining solutions.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Analyzed customer feedback to identify areas for improvement.

Senior Software engineer

HCL Gmbh
08.2015 - 08.2018
  • Transition of Knowledge within the team -Create documents and knowledge articles
  • Delivered a secure authentication system with two-factor authentication and user identity management
  • Participated in Incident Management and Problem Management whenever required
  • Interaction with the client / Branch in the Europe, Asia, and US regions to understand their business requirements
  • Continuous process improvements and documentation of good practices
  • Prepared much knowledge-based documents to end customers to cease the issues faced by the customer
  • Working closely with the Business Analysts and the project team to analyze and evaluate requirements and build the end-to-end request workflow
  • Strong analytical and investigation skills
  • Ability to resolve issues in a high-pressure and time critical environment
  • Reviewing and analyzing business requirements and conceptualize workflow design following best practice and standards
  • Taking the own decisions during the critical crisis.
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Collaborated with cross-functional teams to design innovative software solutions.
  • Strengthened communication skills through regular interactions with others.

Software Engineer

HCL Technologies
08.2011 - 08.2015
  • Global Transaction Banking – Handle L2 Incidents
  • Involve in Incident, Change and Problem Management for day-to-day support
  • Prepare and organize a structured training plan and sessions for new team members
  • Involve in escalation (Information Technology Infrastructure Library)
  • Handle the major incident (S1, S2, SC) outage calls
  • Provide ideas to improve the overall incident turn around throughput
  • Involve in Project progress tracking
  • Involve in LEAN exercise to identify and eliminate the waste in the project/process
  • Involve in Project Due diligence and transition activities for on boarding project
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.

Education

Master’s in Computer Application - Computer Application

IGNOU Delhi University

Bachelor’s in Computer Application - Computer Science

Bangalore University
01-2010

Skills

  • Release planning
  • Business analysis
  • Product backlog management
  • Roadmap development
  • Problem identification
  • Stakeholder relationship management
  • Requirements elicitation
  • Story planning
  • User story creation
  • Design thinking
  • Root-cause analysis
  • Business needs analysis
  • Data analytics

Timeline

Technical Product Owner, Business Functional Analyst

Deutsche Bank
11.2018 - Current

Senior Software engineer

HCL Gmbh
08.2015 - 08.2018

Software Engineer

HCL Technologies
08.2011 - 08.2015

Master’s in Computer Application - Computer Application

IGNOU Delhi University

Bachelor’s in Computer Application - Computer Science

Bangalore University
Nagashree Bopallam Nagaraj