Nagashree R

• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
• Published Burn down charts on a weekly basis to the stake holders with regards to the project completion & estimation of Project completion.
• Conducted research to address shipping errors and packaging mistakes.
• As a Project Manager I'm responsible & Accountable for Application Migration for Cloud across data centres.
• Preparation of Brief Plan, SOE (Sequence of Events), required change management and effective coordination with multiple Technical Teams.
• Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues.
• Undertakes status review meetings among project team members and clients.
• Controls project requirements, scope and change management issues.
• Establishes appropriate metrics for measuring key project criteria.

• Developed and initiated projects, managed costs, and monitored performance.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Responsible for Budgeting and Forecasting activities based on the discussion with Project team.
• Communicating regularly with US-Management (Senior Managers, PPM’s) and the Project Team to highlight/ discuss key information. Delivering various reports like Variance Analysis, Billing and Collection, Budget Vs Actuals, Project Burn-report, Subcontractor Reconciliation, Milestone tracking and Adhoc.
• Other key deliverables also include client setups, charge code set-ups, new vendors set-ups, initiate invoices for payments, subcontractor payments, expense audit for employees and subcontractors.
• Coaching new team members, monitoring their performance & guiding them as needed.

• Handling portfolio for Phase Forward and other Oracle Accounts and work closely with stakeholder’s in resolving key disputes.
• Preparing dashboards and identifying disputes and presenting it to the Finance head on a weekly basis.
• Also work on Conducting due diligence process with relevant professionals.
• Process Improvement ensuring adherence to Process SLAs.
• Training & mentoring of new resources.
• Create the Desktop Procedure (DTP) for Legacy accounts which was approved and signed off by the clients.
• Resolve any issues related to billing, Research and analyze accounts which include disputes and Engage with other finance departments in quarter end closing.

MANAGERIAL

• Project planning, design, scope, estimation, resource coordination and delivery, as per specified time frames
• Implementing project within pre-set budgets
• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time, cost and effort parameters
• Managing Product support/ services for clients and ensuring satisfactory resolution of all issues (technical and project-related) on priority basis
• Pivotal in identifying training needs, conducting mentoring the team members & acting as a coordinator between the management and the team
• Ensuring high level of quality of deliverables, consistency and adherence to standards, processes and policies for all projects
• Planning communication, distributing information as & when necessary
• Monitoring status tracking and reporting.