Nagasri Thallapelli

• Handling Multiple industry domains : IT, Automotive, Government, Manufacturing
• Experience working on IT, Non IT and Engineering roles.
• Sourcing and on-boarding of quality consultants, including initial screening, profile evaluation.
• Supervising the delivery to give efficient services
• Placing high-end technical professionals in the area of Information Technology Industry in contract and full-time positions.
• Working as a liaison between Clients and Service Delivery Team
• Working closely with recruiters/ Leads to deliver services on time
• Contract reviews of consultants, and handled extensions
• Attending Supplier calls and discussing challenges, and get the things sorted out with MSP, related to requirements and any other issues
• Negotiating with Consultants and management on Rates
• Training and development
• Full Life Cycle Recruitment
• Participating/Conducing daily huddles ,weekly meetings for the course of action
• Monthly SWOT Analysis to improvise the work efficiency for a better results
• Coordinating and maintaining cordial relations with MSPs.
• Showcase d performance centric growth with the Client portfolios that led to additional category alignment and higher status in supplier Tier Levels.
• Drive revenue / profit growth targets.

Skills & Qualities

• Skilled at working independently and collaboratively in a team environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated leadership skills in managing projects from concept to completion.
• Working effectively in fast-paced environments.
• Applied effective time management techniques to meet tight deadlines.

·Team Lead – Client Delivery Manager (April 2019 – November 2021)

• Handled the client requirements such as Google, Amazon, Morgan Stanley, PWC, Cardinal Health.
• Coordinate the efforts of multiple VMS team members and Account Managers in fulfillment of VMS responsibilities for each vendor relationship being managed
• Coordinating with MSPs (Management Service Providers) for staffing related tasks
• Facilitate frequent, informal and open communications with the account managers and the internal Service Delivery team (Recruiting teams) to assure the working relationship is functioning well and to anticipate issues where possible
• Proactively manage the effectiveness of VMS resources responsible for fulfilling VMS requirements
• Participating Supplier Calls to know the needs of clients to avoid the lags in profile submissions
• Preparing business performance reports of various clients like : Number of jobs released, volume and value of the offers, recruiters performance periodically
• Assists in establishing SLA and metrics scorecard including quality measurements

Vendor Management Specialist (October 2017- April 2019)

• Posting the jobs/reqs in internal CRM (Bullhorn) and assigned to recruiters from VMS portals like Field glass, Beeline , IQ Navigator etc.
• Supporting and providing assistance to clients like United Airlines, CBRE, Thomson Reuters, JCPENNEY, Cargill etc and fulfilling their IT manpower needs.
• Verification of candidates/Job seekers profiles submitted by recruiters and send them to clients through VMS portals on time to meet the staffing requirements
• Manage the Job notifications, Interview notifications.
• Coordinating with Account managers, Recruitment directors on new job requirements and profile submissions
• Supporting in preparation of Excel reports on jobs, submissions, other internal employee reports for analytics and auditing.

Skills & Qualities

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• Resolved problems, improved operations and provided exceptional service.
• Exercised leadership capabilities by successfully motivating and inspiring others.

• Reached out to potential customers via telephone, email, and in-person inquiries.
• IT-Solution Selling, Identifying & Spotting Client needs.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Generated new business with marketing initiatives and strategic plans.
• Coordinating with Project Manager and Operations team in delivering optimal technical solutions.
• Define Business issues, Data challenges, and Solutions to fit user requirements.
• Presentation of Solution to internal reviewers and approvers and to the client.
• Preparing Presentations, Forecasting Sales Pipeline, Go to Market Strategy.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Handling end to end sales process for all the CRM Solutions and KYC Management Solutions,
• Research & Development, Lead Generation, Handling F2F and Online meetings with CTOs and IT Heads of both Public Sector and Private Sector.
• Analyzing Competitor IT-Products, preparing SWOT analysis, and discussing with the Software Development Team and Management for Product Innovation.
• Keep an eye on the latest technological trends.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Acquisition of new client business & Market Research
• New leads hunting, lead generation, pitching the new clients and added value proposition to the company
• Managing inbound and outbound calls and mail transactions
• Explaining different products/services to the clients according to their requirement
• Conducting the product demonstration
• Creating &Sending Proposals as per client requirement
• Post sale services
• Contributing to achieve team targets (Monthly /Quarterly )
• Preparing sales and service agreements.
• Negotiating with management regarding service issues
• Payment collections
• day to day reporting to manager.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Analyzed key competitors to respond to competitive threats.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Provided extensive support in sales, technical and business areas to key accounts.
• Researched emerging industry trends, applications, and concepts to enhance products and services.
• Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Targeted lead generation to identify prospective companies/contacts for sales initiatives in India for staffing solutions.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Managing inbound and outbound calls
• Acquisition of new client business
• Giving information about staffing services
• Collaborated with sales and marketing departments to support client acquisition.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Identified business development challenges and customer concerns for proactive resolution.
• Translated customer needs into solution requirements using powerful value propositions and negotiation skills.

• Managing inbound and outbound calls
• Attending walk-ins in head office
• Giving information about company products to customers
• Persuading customers to buy product
• Day to day reporting to team manager
• Developed and maintained courteous and effective working relationships.
• Strengthened communication skills through regular interactions with others.
• Applied effective time management techniques to meet tight deadlines.
• Self-motivated, with a strong sense of personal responsibility.
• Passionate about learning and committed to continual improvement.
• Adaptable and proficient in learning new concepts quickly and efficiently.