Summary
Overview
Work History
Education
Websites
Technical Profile
Projects
Certification
Languages
Timeline
Generic

NAGA SRINU DEVARAKONDA

Chilakaluripet

Summary

Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Software Developer

LTIMINDTREE
Chennai
01.2022 - Current
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Saved time and resources by 50%, by identifying and fixing bugs before product deployment.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
  • Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.
  • Increased development speed by automating repetitive tasks using scripts and tools.
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.

BPO Claims Team Lead

WINGSPAN GLOBAL SOLUTIONS
HYDERABAD
06.2021 - 12.2022
  • Created reports summarizing data from various sources for use in making decisions about claims operations.
  • Managed workload distribution among staff members according to established guidelines.
  • Responded promptly to customer inquiries or requests for assistance.
  • Resolved escalated customer service issues by communicating directly with customers via telephone or email.
  • Assisted in training new employees on policies, procedures, systems, and processes related to claims processing.
  • Ensured compliance with company policies, regulations, standards, and procedures related to claims processing.
  • Assigned tasks to individual team members based on their skill set and experience level.
  • Provided technical support to team members when needed in order to resolve complex customer inquiries or complaints.

Education

Bachelor of Technology - CIVIL Engineering

Sri Mittapalli College of Engineering
Thumalapalem, Andhra Pradesh, India
08.2020

Technical Profile

  • JCL Expertise
  • DB2 Database Management
  • COBOL Programming
  • TSO and ISPF Usage
  • CA-7 Scheduling
  • Endevor Tool
  • FTP and SFTP Operations
  • Mainframe Debugging
  • Microsoft Office
  • Python, HTML, CSS
  • SQL
  • Problem solving

Projects

EMSA development and maintenance of Production Support & Testing. The project is to automate the daily batch jobs and maintain the daily batch to fix the issues of that day without any SLA breach. Developing and refining the scope and done criteria for user stories., Working on DB2 table updates., Data loading in different lower regions., For every quarter supported for mainframe testing. Analyze and developing the code, preparing technical specifications, test results., Co-ordinate with onsite discussion about milestones, raising issues and risks for seen if any and follow up for the resolutions., Close interaction with business and IT teams to analyses the requirements. Provide efforts and estimations., Interaction with upstream and downstream application teams to verify the feasibility and clarify/resolve the queries initially in requirement phase., Preparation of KT plan and train new team members.

Certification

  • Python course completion

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1

Timeline

Software Developer

LTIMINDTREE
01.2022 - Current

BPO Claims Team Lead

WINGSPAN GLOBAL SOLUTIONS
06.2021 - 12.2022

Bachelor of Technology - CIVIL Engineering

Sri Mittapalli College of Engineering
NAGA SRINU DEVARAKONDA