Naga Surya Aravind Chandana
System & Network Administrator
Hyderabad
Summary
Experienced Network Administrator dedicated to promoting continuous learning and creativity in a dynamic work environment. Seeking to join a team that values innovation and fosters growth. Excited to apply expertise in Administration to make a meaningful impact and achieve success in a challenging role.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Network & Security Administrator
Vestrics Solutions Pvt Ltd
07.2023 - Current
- Implementation of Palo Alto PA-440 and configured the policies as per the requirement.
- Creating the NAT rules, and sub-domains and Providing access for the servers through WAN.
- Coordinating with the Cloud team and resolving the server connectivity issues.
- Renewal of Domains and sub-domains and Implementation of SSL certification for the Web servers.
- Creation, Deletion, and resolving VPN-related issues.
- Upgradation of RHEL servers from 6.2 to 8.10 and coordinate with SAP Basis team in resolving network connectivity issues.
- Renewal and Documentation of SSL certificates in Windows IIS web servers.
- Resolving network connectivity issues.
- Creating VLANs and troubleshooting the VLAN-related issues.
- Implemented Zabbix network monitoring tool 5.0 for monitoring the network and hardware related issues, configured the mail alerts, in case of any hardware failure.
- Creating the SSL VPNs as per the requirement and providing access and troubleshooting the VPN issues.
- Troubleshooting all end-to-end technical problems through the remote tools.
- Monitoring the network and co-ordinate with the ISP providers and make sure the network is 99% availability.
- Able to provide a full range of support and client relationship services ranging from first through to third-line support and customer on-site visits.
- Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP, etc.
- Performing analysis, diagnosis, and resolution of complex application problems for end-users.
Network & Security Administrator
GVK EMRI
10.2020 - 06.2022
- Upgraded the firewall from Sophos-XG 230 to XG430.
- Creating the NAT rules, and sub-domains and providing access for the servers through WAN.
- Implemented new technologies in the environment like Veritas NetBackup 9.0 for Disaster recovery management.
- Installed and Implemented Jira server in the on-premises environment.
- Creating VLAN and troubleshooting the VLAN-related issues.
- Upgraded the firewall version from 17.0 to 18.5 and 18.5 to 19.5 and restored the backup.
- Implemented Zabbix network monitoring 5.0 for monitoring the network and hardware-related issues, configured the mail alerts, in case of any hardware failure.
- Creating the SSL VPNs as per the requirement and providing access and troubleshooting the if the user is facing any issues.
- Mail security was hardened by blocking the spam by using Spam Titan, through which we can get all the alerts regarding spam and viruses.
- Ensure that all the endpoints were installed with Sophos antivirus and updated.
- Changing the vlans for the users as per the request from the system administrators depends on the process the users working.
- Troubleshooting the core switches in case of hardware failure.
- Troubleshooting all end-to-end technical problems through the remote tools.
- Able to provide a full range of support and client relationship services ranging from first through to third line support and customer on site visits.
- Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP, etc.
- Performing analysis, diagnosis and resolution of complex application problems for end-users.
System Administrator
Precision Infomatic
05.2019 - 07.2020
- Perform L1 application support working closely with the customer support team, to diagnose and resolve customer reported issues and anomalies.
- Providing 24/7 (in Shifts) technical assistance in troubleshooting issues.
- Handling and monitoring the status of various Incident Tickets (P1, P2 & P3).
- Generating reports of Incident Tickets on a daily and weekly basis.
- Installation, configuration, and troubleshooting in LAN (switches and routers, etc.)
- Desktop-related issues like system slow performance.
- Installation of McAfee antivirus and software as per the requirement.
- Configuration and troubleshooting SharePoint access for the users.
- Resolving Printer and Scanner related issues.
- Network share access for the users to access and mapping a network drive.
- Technical services and support at the network level: Wan and LAN connectivity.
- Document maintenance for all network infrastructure.
- Resolving remote systems issues by remote accessing using Dameware.
- Configuration and troubleshooting of VLANs.
- Set up all Microsoft related applications.
- Resolving RDP related network issues for the users to access Client VMs.
- Installing software for the users as per the user requirement followed by the approvals.
- Resolving the issues within the SLA and ensuring that the tickets will be closed without breaching.
System Administrator
Jyothi Manpower Services
02.2017 - 04.2019
- Desktop-related issues like system slow performance.
- Installation of Kaspersky antivirus and software as per the requirement.
- Configuration and troubleshooting SharePoint access for the users.
- Resolving Printer and Scanner related issues.
- Network share access for the users to access and mapping a network drive.
- Technical services and support at the network level (Wan and LAN connectivity).
Education
Bachelor of Science -
04.2001 - 01.2020
Intermediate - undefined
10th - undefined
Skills
Palo Alto PA-440 management
Proficient in Sophos XG-230 configurations
Experience with Sophos XG-430
CentOS administration
Experienced with Ubuntu OS
Windows Server administration
Personal Information
- Father's Name: CH V Mahankala Rao
- Date of Birth: 03/03/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
CCNA
Timeline
CCNA
11-2024
Network & Security Administrator - Vestrics Solutions Pvt Ltd
07.2023 - Current
CEH
10-2021
Network & Security Administrator - GVK EMRI
10.2020 - 06.2022
System Administrator - Precision Infomatic
05.2019 - 07.2020
System Administrator - Jyothi Manpower Services
02.2017 - 04.2019
Andhra University - Bachelor of Science,
04.2001 - 01.2020
Sri Narayana Junior College - Intermediate,
Sri Krishnaveni Talent School - 10th,