Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naga Vaishnavi Gullapally

Hyderabad

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Demonstrated ability to work collaboratively with development teams to facilitate smooth and effective software releases. Successfully reduced error rates and improved user satisfaction through comprehensive testing strategies and continuous improvement practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr Test Engineer

Incedo
Hyderabad
09.2021 - Current

Client: Syneos Health
Industry: Clinical Research and Pharmaceutical Services
Overview: Founded in 1998, Syneos Health is a NASDAQ-listed American multinational Contract Research Organisation (CRO), supporting pharmaceutical companies with late-stage clinical trials.
Subsidiaries include: INC Research, Inventiv Health, PharmaNet Development Group Inc, Illingworth Research Group, Synteract Inc, Addison Whitney, Kinapse Ltd, Cadent Medical Communications, Kendle India Pvt Ltd, Chandler Chicco Agency LLC, Chamberlain Communications LLC, The Navicor Group, StudyKIK LLC, Cu-Tech LLC, and JourneyBegins LLC.

Responsibilities:

  • Understanding system requirements and identifying gaps based on domain and application knowledge.
  • Conducting requirement analysis to determine areas for process improvement and interface enhancements.
  • Collaborating with business users and functional architects to gain a deeper understanding of business requirements, enhancing test planning and domain knowledge.
  • Designing test plans, test scenarios, Performance Qualification (PQ) scripts, and test procedures.
  • Documenting defects and preparing test summary reports.
  • Planning test schedules and strategies in line with project scope and delivery timelines.
  • Scheduling scrum calls to facilitate communication between business and technical teams.
  • Preparing and executing performance check scripts, ETL, Integration, System, API and business use cases to validate system functionality and responsiveness.

Team Lead / Consultant

Zenq
Hyderabad
10.2018 - 09.2021

Client: MHK – Medical House of Knowledge (Hearst Group). Industry: Healthcare and Managed Care Solutions.

Overview: MHK, part of the Hearst Health network, enhances compliance, efficiency, and quality for health plans, pharmacy benefit managers (PBMs), and managed care organizations.
Key clients: CVS Pharmacy, Aetna, Humana, TUFTS, Blue Shield California, BCBSMA, BCBSRI, SCAN Health, WellCare, and others.

Responsibilities:

  • Understanding system requirements and evaluating gaps based on domain and application knowledge.
  • Conducting requirement analysis to identify areas for process improvement and interface enhancements.
  • Collaborating with business users and functional architects to understand business requirements, enabling more effective test planning and deeper domain knowledge.
  • Designing test plans, test scenarios, scripts, and procedures.
  • Planning test schedules and strategies aligned with project scope and delivery timelines.
  • Participating in product design reviews to provide feedback on functional requirements, product designs, schedules, and potential risks.
  • Reviewing software documentation to ensure technical accuracy, compliance, and completeness, proactively mitigating risks.
  • Coordinating with development and testing teams to execute change requests to production and guiding the operations support team.
  • Developing comprehensive testing programmes covering:Database impacts
    Software scenarios
    Regression testing
    Negative testing
    Error or bug retests
    Usability testing
  • Creating and maintaining a traceability matrix to align requirements with business processes, rules, and information needs, ensuring no critical requirements are overlooked.
  • Documenting software defects using a bug tracking system and reporting them to developers for resolution.
  • Preparing status reports, highlighting risks, and presenting them to stakeholders.
  • Gathering technical requirements for quality/testing activities to plan and coordinate system testing.
  • Providing testing effort estimates to clients based on project requirements.
  • Preparing and reviewing test status reports with stakeholders.
  • Facilitating onshore-offshore coordination to track the status of deliverables.
  • Supporting various testing phases, including:System Testing
    End-to-End Testing
    User Acceptance Testing (UAT)
    Operational Readiness Testing (ORT)

Technical Member

CDK Global
Hyderabad
11.2015 - 10.2018

Client: Multiple clients – Nissan, Volkswagen Group
Domain: DMS (Dealer Management System) or automotive dealership management system, designed specifically for car dealerships and large equipment manufacturers, such as Caterpillar Inc.

Responsibilities:

  • Understanding business and technical requirements for developed applications, providing feedback on testability.
  • Creating detailed test plans, test cases, and both manual and automated test scripts, along with test data for project testing.
  • Performing various testing methodologies, including:Functional testing
    Database testing
    Usability testing
    Regression testing
  • Conducting unstructured testing to simulate user behaviour and maximise the likelihood of discovering critical issues.
  • Executing structured testing based on pre-defined test scripts.
  • Completing test scripts and analysing test case results (passed/failed).
  • Reporting and managing issues in JIRA.
  • Participating in weekly status meetings with US counterparts to present test results and contribute to Test Reportsand Test Sign-off documentation.

Senior Test Engineer

Ecotagious

Client: Ecotagious
Industry: Energy management and customer engagement
Overview: Ecotagious transforms customer energy data into actionable insights, helping utility companies drive energy savings and enhance customer satisfaction by showing users exactly how their energy is being consumed.

Responsibilities:

  • Understanding system requirements and identifying gaps based on domain and application knowledge.
  • Conducting requirement analysis to identify opportunities for process improvements and interface enhancements.
  • Collaborating with business users and functional architects to gain a comprehensive understanding of business requirements, enabling more effective test planning and deeper domain expertise.
  • Designing test plans, scenarios, scripts, and procedures.
  • Planning test schedules and strategies aligned with project scope and delivery timelines.
  • Developing comprehensive testing programmes addressing areas such as:Database impacts
    Software scenarios
    Regression testing
    Negative testing
    Error or bug retests
    Usability testing

Education

B.Tech - Information Technology

Aurora’s Engineering College
03-2015

Intermediate - MPC

Narayana Junior College
03-2011

SSC -

Narayana Concept School
03-2009

Skills

  • JIRA
  • Confluence
  • Defect Management
  • Waterfall and Agile
  • Risk Assessment
  • Requirements Analysis
  • Production Planning
  • Vendor Relations
  • Configuration Management
  • ALM Test management
  • Veeva Vault
  • eTMF
  • Clinical data management
  • Testing proficiency in Functional, API, DB, UAT, Integration, production, ETL, and Business Use cases

Certification

Certified Scrum Master (CSM), Scrum Alliance

Certified Product Owner, Scrum Alliance

Timeline

Sr Test Engineer

Incedo
09.2021 - Current

Team Lead / Consultant

Zenq
10.2018 - 09.2021

Technical Member

CDK Global
11.2015 - 10.2018

Senior Test Engineer

Ecotagious

B.Tech - Information Technology

Aurora’s Engineering College

Intermediate - MPC

Narayana Junior College

SSC -

Narayana Concept School
Naga Vaishnavi Gullapally