Nagaveni Basavaraj

• Executed recruitment delivery processes and formulated comprehensive hiring plans for Global Delivery, US Delivery, Zycus University, and Campus hiring in order to meet both current and future talent requirements.
• Led a team of 9 Recruiters and a Coordinator, collaborating closely with business heads to anticipate hiring requirements aligned with business expansion strategies.
• Held responsibility for leadership and lateral hiring, successfully developing sourcing strategies and enhancing processes.
• Oversaw and enhanced the entire candidate experience, ranging from application to interview, while providing valuable insights for team growth.
• Elevated recruitment team's effectiveness by providing regular feedback and addressing challenges through direct communication.
• Measured key recruitment metrics, such as source of hire and time-to-hire for the team, on a weekly basis.
• Identified process improvement opportunities within the organization.
• Organized cross-functional activities to achieve common goals.
• Explored advancements in technology to improve the efficiency of current systems.
• Enabled team members to quickly identify root causes by coaching them on problem-solving techniques.
• Managed and analyzed data for operations performance metrics with a focus on quality assurance measures.
• Organized routine team meetings to address progress on projects and tasks.

• Elevated to the position of Deputy General Manager - Recruitment Business partner, overseeing accounts for Qlik and Boston at the Payroll Co-Randstad India RPO (Nov 2021 - June 2022).
• Oversee the daily recruitment activities across 7 recruiters; ensured that all tasks adhered to recruitment process.
• In charge of ensuring solid execution of recruitment process to fulfill hiring targets of the business units for Merck major focus being Shared business service, MITC & Healthcare.
• Responsible for building teams from scratch for healthcare- Hiring was for Global regulatory excellence center, Global regulatory operations & currently working on refocus project for Drug and Safety.
• Ensure sufficient pipeline of leads to meet the hiring requirements.
• Responsible for overall hires of the business entity for Bangalore location (improved total number of hires from 1115 last in 2016 to 5200 in 2021 with 72% from direct source.
• Reviewed existing sourcing protocols, identify any areas of weakness or potential issues, and highlight the same to key hiring partners with market insight.
• Increased recruiting in niche markets pharma, Medical, Technology by over 150%.
• Business partnering, advising hiring managers on market information, interview best practices, and candidates' profiles.
• Implemented interview & recruitment process training for hiring managers across business.
• Implemented onboarding technology and drove engagement to 97% in 1 year across hiring manager and candidates.
• Constantly reviewing processes to ensure optimization across onboarding and compliance.
• Striving to ensure candidate experience is at the forefront of the recruitment process. CSAT score increased by 4.2 out of 5 in Q4 2021.
• Identified touch points in recruitment for candidates and provided interventions at various stages.
• Collaborated with Corporate Communication team and run campaigns for recruitment team through social media channels – Facebook, Twitter and LinkedIn.

• First point of contact for the site and first escalation point for any daily operational issue.
• I have been handling stakeholders from different geographies like EU, India, US, China, and Korea.
• Embedded TA team into educating hiring managers on internal process and adding values.
• Proactively engaging with the client to understand recruitment needs and drives to ensure appropriate resourcing strategies are aligned and put in place, and forecasting is achieved.
• Ensuring onsite team is meeting internal and client KPIs and SLAs.
• Responsible for meeting customer satisfaction targets.
• Managing ad-hoc, project-based work and reporting to benefit the smooth running of the client account.

• Analyze recruitment demand, recruitment services, and delivery costs to identify where improvements can be made in quality and productivity and ensure targets are met.
• Maintain internal operations and hands on ATS (Applicant Tracking System).
• Manage financial and administrative processes in accordance with company policies, standards, and procedures to support day-to-day management of the business.

Resolve escalated commercial and contractual issues or complaints, if needed, and in line with company policy.

• Lead and manage the recruitment and induction of offsite and on-site teams to ensure business resource plans have been achieved.
• Manager teams daily/weekly/monthly KPI (key performance indicators) in terms of direct sourcing, hires, TTO and TTH.
• Provide leadership, coaching, and support to teams and consultants to ensure that they perform to the maximum of their abilities and lead the team towards goal achievement.
• Provide regular communication to the team members to update them on market developments, business priorities, and to create a positive working environment.
• Provide regular and constructive feedback to the team.
• Conduct team meetings to promote teamwork, set and prioritize goals, and inform on company updates.

• Payroll Co: GI Group

• Joined Career Graph in 2006 and continued with Summit HR Worldwide after it acquired Career Graph