Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personal Information
Hobbies and Interests
Projects
Dob
Timeline
Generic

NAGAVENI N

Bangalore

Summary

Experience working in the Logistics life. Worked more than 10 projects as supporting. Act as liaison with SAP C4C customers for troubleshooting like investigating, analyzing, and solving software problems. Participate in SAP upgrades and enhancement. Provide sap training and support to end users. Provided technical support to customers, troubleshooting issues, Addressed network-related problems and monitored Network performance. Assisted with business conference calls. Monitored devices using third-party tools. Ensured end-to-end connectivity on servers. Verified network configurations through logs. Created Manual Test case documents. Utilized JIRA for project tracking, defect management, and test case management. Executed test cases, logged defects, and reported to the QA Manager. Logged and reported defects using jira. Ensured continuous testing documentation updates.

Proactive self-motivated, reliable, responsible and hard working person with a background of more than 1.5 years of expertise. Seeking the opportunity to support stakeholders' projects and requirements and looking to extend my professional career as a IT supporting and manual testing in a Well-known organization, which gives me an opportunity to enhance my technical skills. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior IT EXECUTIVE

DTDC EXPRESS LIMITED (Logistic)
06.2022 - Current
  • Experience working in the Logistics life
  • Worked more than 10 projects as supporting
  • Act as liaison with SAP C4C customers for troubleshooting like investigating, analyzing, and solving software problems
  • Participate in SAP upgrades and enhancement
  • Provide sap training and support to end users
  • Provided technical support to customers, troubleshooting issues, Addressed network-related problems and monitored Network performance
  • Assisted with business conference calls
  • Monitored devices using third-party tools
  • Ensured end-to-end connectivity on servers
  • Verified network configurations through logs
  • Created Manual Test case documents
  • Utilized JIRA for project tracking, defect management, and test case management
  • Executed test cases, logged defects, and reported to the QA Manager
  • Logged and reported defects using jira
  • Ensured continuous testing documentation updates
  • Skills: SAP C4C technical, Manual Testing, Functional Testing, Regression, Testing, Sanity Testing, End to End Testing, Mobile Application Testing, Web Based Testing, API Testing, Database
  • JIRA
  • Test Planning
  • Technical Support
  • Collaborative Team Player
  • Flutter flow multilingual.

Education

B.E - EEE

Reva University
Bengaluru, KA
01.2022

PUC -

Jnana Jyothi Pu college
Bengaluru, KA
01.2018

SSLC -

Jnana jyothi High school
Bengaluru, KA
01.2016

Skills

  • SAP C4C technical
  • Manual Testing
  • Functional Testing
  • Regression Testing
  • Sanity Testing
  • End to End Testing
  • Mobile Application Testing
  • Web Based Testing
  • API Testing
  • Database
  • JIRA
  • Test Planning
  • Technical Support
  • Collaborative Team Player
  • Flutter flow multilingual

Certification

Manual Testing

Accomplishments

  • Milestone Award
  • Business Recognition

Languages

English
Kannada

Personal Information

  • Gender: Female
  • Nationality: Indian

Hobbies and Interests

  • Cooking
  • Gardening
  • Sports

Projects

Wallet Application, In this projects I have give support on the testing, design in this project we have sub type like credit, debit, ledger, statements, profile, bulk debit, single debit, mis, update mobile number, Url, postman, jira, sql, excel document, aws KYC verification of Otp, Tested end-to-end customer verification processes, including SMS configuration for mobile channels and franchisees. This project ensured secure and efficient OTP (One-Time Password) verification for customer identity confirmation, Urls, postman, jira, sql Sap C4C, In this project, I handled all the end to end flow of design for Code creation of the channel, direct sales, visit flow, mis Payment, Hierarchy, Branding kit, etc, Postman, UI Qrupi payment, Assisted in the testing and design of payment features, including integration and user interface elements. Contributed to the development and optimization of bulk and single debit processing, profile management, and mobile number updates, generate the code, Urls, postman, jira, sql DRS/POD images, Conducted comprehensive testing for Document Retrieval System (DRS) and Proof of Delivery (POD) images. Collaborated on the design and optimization of image retrieval and storage solutions. Managed and executed bulk upload processes for images from URLs, ensuring efficient and accurate data handling, Url, Database

Dob

07/02/00

Timeline

Senior IT EXECUTIVE

DTDC EXPRESS LIMITED (Logistic)
06.2022 - Current

PUC -

Jnana Jyothi Pu college

SSLC -

Jnana jyothi High school
Manual Testing

B.E - EEE

Reva University
NAGAVENI N