Naga Yuva Krishna Vamsi Gandla
Dharmavaram
Summary
Goal-oriented professional and diligent with 6+ years of experience in Order management and Master data management in successfully assists clients by developing and implementing updates to operational standards and employee engagement strategies. Proactive with required skills in streamlining process, prioritizing tasks and approaching issues with analytical mindset.
Overview
7
7
years of professional experience
Work History
Senior Analyst Data Management & Governance
Cardinal Health India Pvt Ltd.
09.2022 - Current
- Ensuring efficiency and high standard operations: Identifying and removing inefficiencies in the process, making improvements in the operational work.
- Maintained accurate records of all vendors and their contracts and collaborated with teams across the company, as well as with vendors, to ensure flawless account set up and onboarding.
- Detailed understanding of vendors' key attributes, assignment data, and the flow of information through SAP systems.
- Works on implementations, projects, and automation tools with onshore team in continuous improvement agenda.
- Controlling SOX compliance errors, KPIs, and metrics on a weekly basis.
- Ability to manage multiple priorities, emails, and helps to improve customer satisfaction.
- Set up new vendor in SAP and modification of existing vendors.
- Managing multiple shared email boxes, audits, calls, and ServiceNow/change requests.
- Respond to all vendor inquiries, able to handle vendor and Business Unit queries.
- Facilitated payment processes for approved invoices from vendors.
Senior Process Executive
Trigent software Pvt Ltd
10.2020 - 08.2022
- Part of the Order Management team to the 'CITRIX R&D India Pvt Ltd'.
- Processing orders in SAP as per customer requirement for all over the regions (US, LAC, EMEA)
- Experienced in all types of products like hardware, software, Software maintenance, zero value and Internal orders
- Custom invoicing and billing as per customer agreement and exception
- Handling adjustment cases of internal team and customers
- Dealing High Value orders
- Processing hybrid order through online transaction.
- Tracked progress of orders throughout the supply chain lifecycle from initial purchase through final delivery.
Process Executive
Infosys BPM limited
01.2019 - 10.2020
- Worked for the client 'HONEYWELL,' a leading aircraft parts manufacturing industry.
- Handling the majority of defense and space customers from all regions.
- Handling weekly client call with the business team and contract team to expedite the orders.
- Obtaining data from the Tableau dashboard through weekly and daily reports, and prioritizing the work as per requirement.
- Maintaining good SLA and productivity with 100% Quality.
- Pulling the purchase orders from the Exostar supplier portal for the high-end customers on a daily basis.
- Generating quotations, invoices, and following up with customers on a daily basis.
Customer Care Representative
Motif India Infotech Pvt ltd
05.2017 - 01.2018
- Handling inbound calls from customers or clients with a solution to their queries.
- Booking tourism packages on behalf of customers for both international and domestic locations.
Education
Bachelor of Technology - Civil Engineering
Gitam University
04.2017
INTERMEDIATE - MPC
Sri Chaitanya Jr College
05.2013
SSC - Secondary Education
Bhashyam Public School
04.2011
Skills
- Attention to details
- Ability to work under pressure
- Flexibility
- Adaptability
- Operating system all the version of Windows
- Insightful
- Maintaining quality
- Multitasking
- Problem-solving aptitude
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Kannada
Beginner
A1
Accomplishments
- Received Shining Star award in cardinal FY24
- Promoted to a Senior level position.
- Achieved multiple recognition from Onshore team for owning the activities and problem-solving skills
Disclaimer
I hereby confirm that all the above information provided by me is to the best of my knowledge and belief.
Timeline
Senior Analyst Data Management & Governance
Cardinal Health India Pvt Ltd.
09.2022 - Current
Senior Process Executive
Trigent software Pvt Ltd
10.2020 - 08.2022
Process Executive
Infosys BPM limited
01.2019 - 10.2020
Customer Care Representative
Motif India Infotech Pvt ltd
05.2017 - 01.2018
Bachelor of Technology - Civil Engineering
Gitam University
INTERMEDIATE - MPC
Sri Chaitanya Jr College
SSC - Secondary Education
Bhashyam Public School
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