Nagella Manohar Reddy

I have 7.10 years of Experience in Salesforce.com (Admin & Analyst) Currently working as a Senior Salesforce Administrator in Infobahn, Bangalore from April 2024 to Till date. Experience in Salesforce.com setup, creating/modifying Custom Objects, working with Standard objects, fields, page layouts and record types. Experience in implementing business validation using Validation rule, Workflows & Approval Process, Process builder Across the world and LATAM Countries Mainly Having worked on salesforce Sandbox and Production environments which include creating and refreshing sandbox from time to time and deployment in between sandbox and production by using Force.com Migration Tool and Change set. In depth knowledge about CRM Salesforce platform (Sales Cloud, Pardot & Customer Communities). Up to date with all releases and integrations between Salesforce and other business platforms. Good knowledge about cloud computing and integration solutions. Experience in managing user and security settings using Org wide default, roles and profiles and Sharing rules. Creating and modifying Reports and Dashboards. Managed the integration of Salesforce Marketing Cloud with CRM systems, enhancing data synchronization and improving lead scoring accuracy by 30%, leading to a 15% increase in sales conversions. Designed and launched a multi-channel marketing initiative that increased brand awareness by 25% and generated $500,000 in new revenue, utilizing social media, email, and SMS platforms. Trained and mentored a team of five junior marketers, fostering a collaborative environment that resulted in a 20% improvement in team productivity and campaign effectiveness. Experience in building Standard Page and Custom Screen and navigation using Page Layout and Visual force Page. Experience in Custom Labels, Custom Settings, and Custom Metadata. Working experience in Visual Studio Code. Experience on incident management from users via ServiceNow and Jira tools. Experience in Data Import Wizard and Apex Data loader for data migration. Experience in writing Test methods for unit testing and deployment. Experience on deployment by using change sets, Eclipse, workbench, and ANT tool.

Salesforce specialist skilled in optimizing CRM systems to drive business efficiency. Adept at managing integrations, automating processes, and enhancing user experience. Proven track record of working collaboratively to achieve results and adapt to shifting requirements. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement.

Personable and detail-focused candidate with robust understanding of Salesforce best practices and proactive approach to problem-solving. Proficient in managing Salesforce configurations and database management, with skills in user training and data analysis. Capable of driving organizational efficiency and optimizing CRM functionality.

Salesforce professional with extensive experience in optimizing CRM systems and driving user engagement. Known for effective collaboration within teams, ensuring seamless integration of Salesforce solutions to meet dynamic business needs. Proven skills in data management, process automation, and problem-solving. Knowledgeable Salesforce with strong background in Salesforce Administration. Successfully managed and streamlined CRM systems, enhancing user adoption and system efficiency. Demonstrated ability in automating complex processes and providing valuable training to users.

Salesforce Admin