Nagendra Jha
Sourcing & Vendor Management Professional
Thane West
Summary
Highly accomplished Sourcing & Vendor Management professional with 8+ years of extensive experience driving multi-million-dollar sourcing projects across Europe (Switzerland, France, Belgium) and India. Proven expertise in end-to-end S2P activities, legal document verification, and commercial negotiations for diverse industries including Pharma, Healthcare, Retail Business, and IT. Adept at fostering strong vendor relationships, ensuring customer satisfaction, and delivering significant cost savings through strategic procurement initiatives. Seeking a challenging managerial assignment to leverage proficiency in language support functions and drive business growth.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Assistant Manager
Tata Consultancy Services Ltd
03.2024 - Current
- Currently leading a team of 5 language resources, overseeing performance and ensuring timely deliverables for various projects.
- Responsible for guiding team members and facilitating their continuous professional development through timely trainings.
- Improving customer satisfaction by addressing and resolving complaints promptly.
Brand Specialist (Vendor Manager)
Amazon
02.2022 - 02.2024
- Strategically managed and owned vendor accounts, defining and optimizing KPIs to achieve ultimate success for the business.
- Leveraged in-depth stakeholder insights to prioritize and inform the right stakeholders (KAM, Vendor Manager) on catalog and availability.
- Implemented customer-oriented system outputs, driving commercial negotiations to achieve defined targets across categories.
- Ensured vendor participation in marketing and promotional activities, contributing to business growth.
- Maintained healthy account performance by tracking and acting on additional service areas and vendor aspirations.
- Collaborated cross-functionally with sales, product development, and customer service teams for seamless execution of brand strategy.
Procurement Specialist
SoftwareONE India Pvt Ltd
02.2019 - 01.2022
- Led vendor onboarding and validation processes, ensuring timely deliverable and robust vendor card updating.
- Managed maintaining software purchase contracts and established reseller agreements.
- Facilitated end-to-end customer engagement by enrolling products online and managing quotation and invoice processes.
- Provided critical language support to French Vendors and Subsidiaries, resolving language barriers efficiently.
- Successfully negotiated pricing with publishers and informed internal departments of organizational and relationship changes.
- Managed renewals of existing contracts and automated renewal management for customer and publisher accounts.
Procurement Analyst
Novartis Healthcare Private Limited
12.2014 - 07.2018
- Managed vendor management activities and end-to-end strategic sourcing projects, including business requirements gathering, supplier market analysis, Sourcing strategy, RFx (RFI, RFP and RFQ) design, build, and response management, and building selection criteria.
- Maintained vendor profiles and other crucial information in SAP system, including vendor profile creation and due diligence execution.
- Ensured vendor terms and conditions aligned with local Sourcing and finance team requirements.
- Allocated work to team members, overseeing internal audits, NFCM control activity, and educating SIM users.
- Implemented eSourcing as a best practice across French-speaking countries for RFX related activities.
- Implemented different auction strategies across various categories, managing all operational activities for auction execution from supplier onboarding to final report generation.
- Drove innovation across auction strategies by implementing new auction strategies (e.g., Reverse, Dutch & Japanese auction), achieving significant savings and high rates of allocative work.
- Executed end-to-end Global Strategic Projects (SCM) in executing Global RFX initiatives, supporting team in visualizing and designing complex RFQ/P, and managing supplier responses.
French Language Consultant
Quislex Legal Services
07.2014 - 10.2014
- Reviewed legal documents in French, filtering content based on matter perspective and client requirements.
- Engaged with phone calls and categorized incoming buckets for Tribunal presentations.
Senior Consultant for French Language
Sutherland Global Services
08.2013 - 01.2014
- Managed written and calling emails to support Schlumberger employees globally, ensuring compliance with regulations.
- Provided communication support in French.
Education
Bachelor of Arts - French Language And Literature
The English And Foreign Languages University
Hyderabad, India 04.2001 -
Intermediate in Science (Math) -
BSEB
Patna, India 04.2001 -
Matriculation -
BSEB
Patna, India 04.2001 -
Skills
- Microsoft Navision ERP expertise
- SAP software proficiency
- Emptoris expertise
- ServiceNow administration
- Proficient in Microsoft Office Suite
- Vendor Management
- Supplier Relationship Management
- Contract Negotiation
- Digital sourcing and auction management
- Strategic Sourcing
- Source-to-Pay (S2P) Process
Technical proficiency
Procurement management
- Supply chain operations
- RFx Management (RFI, RFP, RFQ)
- Due Diligence
- Project Management
- Effective team leadership
- Effective stakeholder engagement
- Client support
- Data-driven decision making
- Proficient in written and verbal communication
- Analytical problem solving
- Collaborative teamwork across functions
Other Skills:
Hobbies
My interests include listening to music, reading books, watching movies, playing badminton, traveling, and engaging in sports
Timeline
Assistant Manager
Tata Consultancy Services Ltd
03.2024 - Current
Brand Specialist (Vendor Manager)
Amazon
02.2022 - 02.2024
Procurement Specialist
SoftwareONE India Pvt Ltd
02.2019 - 01.2022
Procurement Analyst
Novartis Healthcare Private Limited
12.2014 - 07.2018
French Language Consultant
Quislex Legal Services
07.2014 - 10.2014
Senior Consultant for French Language
Sutherland Global Services
08.2013 - 01.2014
Bachelor of Arts - French Language And Literature
The English And Foreign Languages University
04.2001 -
Intermediate in Science (Math) -
BSEB
04.2001 -
Matriculation -
BSEB
04.2001 -
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