Nagendra K
Bangalore
Summary
Experienced KYC professional with a deep understanding of KYC domain processes and a solid 14-year track record. Started as a KYC Analyst and advanced to Assistant Vice President in the KYC department. Currently overseeing a team of 20 members, managing both analyst and QC responsibilities internally.
Overview
13
13
years of professional experience
Work History
Assistant Vice President
Deutsche Bank
12.2023 - Current
- Responsible for the accuracy, completeness, and consistency of information within the bank’s systems in the day-to-day processing KYC file with 100% quality
- To ensure error free processing
- Team quality 95%
- Top kyc lead performer in Deutsche Bank India
- Understands and effectively manages risks through timely and accurate escalation of key issues
- Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day
- Actively support transformation and/or optimization initiatives to improve the efficiency/effectiveness of the process
- Team management
- Responsible for completion of day-to-day activity like completion of Event Driven review of the clients with more than 95% of quality scores, work allocation, managing people, performing 6 eye checks on the KYC files, handling QA and Audit, liaising with internal stake holders on a regular basis
- Liaise with the AML and Advisory compliance for escalations
- Preparing MIS Reports
- Conduct Refresher Training and Assessments across EMEA locations
- MI Preparation for weekly and Monthly Stakeholders meeting.
- Stakeholder management
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Responsible for managing productivity, accuracy & timeliness as per benchmark requirements, reduction of 6i error %
- Trained and guided team members to maintain high productivity and performance metrics.
- Ensure effective and even distribution of workload on daily basis; ensure efficient utilization of team members
- Handle one level escalation for process related issues
- Providing the Documentation for Audit and Regulatory reviews
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Associate
Deutsche Bank
01.2019 - 11.2023
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
Senior Analyst
Deutsche Bank
04.2015 - 12.2018
- Generated ad-hoc reports to evaluate specific business requirements.
- performing KYC checks & Point of contact for all KYC queries.
- Top Performer in the team, received multiple appreciation and recognition awards.
Analyst
Deutsche Bank
01.2012 - 03.2015
- Project handling for Event Driven Reviews
- Quality and 6 eye checks -Different entity types
- MIS publishing to stakeholders
- Sharing Policy updates with team & query resolution
Education
MBA - Banking And Finance
SV University
Tirupati, India06-2011
B.com - Commerce
Balayesu Degree College
05-2009
Skills
- Experienced with Windows 10 Operating System
- Experience with Fircosoft
- Proficient in LexisNexis Tools
- Assessment Evaluation
- Subject Matter Expert in Documentation
- Issue resolution skills
- Policy compliance
Accomplishments
- Monthly & Quarterly awards-> Received Top Checker & Extra Miler in 2022.
- Top performer in 2022 in NL & EMEA.
- Received multiple appreciations from Onshore teams & Business heads on timely completion of EDRs.
Languages
English
Telugu
Kannada
Hindi
Contact Address
#212, Neo Elite Apartment, Electronics city, Bangalore, Karnataka, 560100
Professional Excellence Summary
- Problem solving ability.
- Easily adjustable to innovative tasks and concepts.
- Team management.
Key Roles
- Responsible for the accuracy, completeness, and consistency of information within the bank’s systems in the day-to-day processing KYC file with 100% quality.
- To ensure error free processing.
- Team quality 95%.
- Top KYC lead performer in Deutsche Bank India.
- Understands and effectively manages risks through timely and accurate escalation of key issues.
- Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
- Actively support transformation and/or optimization initiatives to improve the efficiency/effectiveness of the process.
Declaration Statement
I hereby declare that the information furnished by me in the above document is correct and accurate to the best of my knowledge.
Personal Information
- Date of Birth: 03/13/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
Bangalore, 03/03/24
Roles And Responsibilities
- Team management.
- Responsible for completion of day-to-day activity like completion of Event Driven review of the clients with more than 95% of quality scores, work allocation, managing people, performing 6 eye checks on the KYC files, handling QA and Audit, liaising with internal stakeholders on a regular basis.
- Liaise with the AML and Advisory compliance for escalations.
- Preparing MIS Reports.
- Conduct Refresher Training and Assessments across EMEA locations.
- MI Preparation.
- Stakeholder management.
- Responsible for managing productivity, accuracy & timeliness as per benchmark requirements, reduction of 6i error %.
- Ensure effective and even distribution of workload on daily basis; ensure efficient utilization of team members.
- Handle one level escalation for process related issues.
Explore new places, Foodie
Explore Tourist attract place and Special dish hunting
update my KYC knowledge
KYC has no end for learning , daily we wil have different set of updates from Regulators etc, Ocean of learning.
Timeline
Assistant Vice President
Deutsche Bank
12.2023 - Current
Associate
Deutsche Bank
01.2019 - 11.2023
Senior Analyst
Deutsche Bank
04.2015 - 12.2018
Analyst
Deutsche Bank
01.2012 - 03.2015
MBA - Banking And Finance
SV University
B.com - Commerce
Balayesu Degree College
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