Nagendra Pilla

• Monitored software performance for compliance with prescribed goals across metrics such as process flow, responsiveness and more.
• Operated Agile development environments focused on frequent iterative releases and integration of user feedback.
• Supported end-to-end user acceptance testing for developed products to support client satisfaction and address complaints.
• Mapped functional client requirements to Pega software by translating functionality into complex user stories.
• Developed team communications and information for meetings.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Carried out day-to-day duties accurately and efficiently.

• Mapped functional client requirements to Pega software by translating functionality into complex user stories.
• Designed enterprise-grade solutions for large-scale clients, customizing various metrics and characteristics to each client's needs.
• Designed and implemented technical solutions for various business process management tasks.
• Coordinated deployments of new software, feature updates and fixes.
• Involved in estimating of project requirements
• Integrated REST&SOAP Connectors and Services
• Integrated PEGA with external systems using Connect SOAP, Connect REST and Email Listeners, File Listeners, Datasets.
• Creating Activities, Data Pages, Process Flows.
• Performing code reviews and code optimization techniques
• Attending status calls everyday with Management and customer
• Code reviews and code optimization and Offshore Coordination

Participated in technical workshops and business meetings.

• Analyzed technical designs and project based deliverables.
• Maintained configuration documentation and prepared technical designs.
• Conducted research of latest technologies for development initiatives.
• Formulated and executed project implementation strategies for software systems.
• Provided delivery of enterprise solutions on Kony platforms.
• Designed and developed mobile solutions for iOS systems.
• Assisted in display of product attributes with XML services.

• Performed troubleshooting and diagnostics to uncover root malfunctions.
• Reworked applications to meet individual customer demands.
• Reviewed code and debugged errors to improve performance.
• Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.