Summary
Overview
Work History
Education
Skills
Certification
DOMAIN EXPERIENCE
Timeline
Generic

NAGENDRA KOLAR RAMACHANDRARAO

Certified SAP SD Functional lead
Arlington Heights

Summary

Accomplished professional with over 19 years of SAP implementation experience in Sales & Distribution, Logistic Execution, Material Management, and Master Data setup. Certified in S/4 HANA SD and SAP S/4 HANA Activate. Proactive, highly motivated, organized, and result-oriented with excellent communication and written skills.

Areas of expertise include

  • Project planning and implementation from GAP Analysis to Cut-Over Support, for support, enhancement, and full lifecycle implementations.
  • Configuration, Customization, Enhancement, Production Support and Coordination of Customer Master, and Organizational Structure and Order Management, Make to Order (MTO), Make to Stock (MTS), Scheduling Agreements, Consignment Orders, 3rd party order processing and Contracts.
  • Proficient in Custom IDoc’s, Inbound and Outbound EDI Maps and integration with various Third-Party interfaces.
  • Configuration of Sales Documents (Quotation, Inquiry, Orders, Credit Memo Request, Intercompany and Intra Company STO, Delivery and Billing Documents using S4.
  • Configured Item Categories, Schedule Line Categories and Copying Controls, worked with Special Sales Orders, Complaints and Integration Scenarios, Partner Determination, Text Determination, advance Available to Promise (aATP).
  • Expertise in setting up Customer Master Data process with excellent communication skills, providing updates and handouts to communicate risk issues to various stakeholders in a timely manner to drive defect resolution.
  • Experienced in the migration of ECC to S/4 HANA.
  • Experienced in the migration of master data into MDG
  • Expertise in Logistics Execution (LE): - Functionalities like Outbound Delivery Processing, Picking, packing, handling unit management, Goods Issue, Bill of Lading and Warehouse Management and also worked on Material Listing, Product Proposal, and Item Proposal.
  • Worked on Transfer of Requirement and Availability Check.
  • Expertise in Pricing customization in Sales and Distribution by defining Pricing Procedure, Condition Tables, Access Sequence, and Condition Type using Condition Technique. Created Price, Freight Cost, Rebates, Discount and Tax Condition Types as per the Business Requirements.
  • UAT with businesses to assist with training and cutover and warranty support.
  • Involved as SAP Master Data Developer in full implementation cycles from Design phase to Post implementation in manufacturing and service industries
  • Expertise and excellent understanding of various integrations with ECC, BI, SRM and CRM and SAP PI.
  • Data Migration Approach Design – Planning, Analysis & Design, Mock and Pilot Migration, Live Migration. Excellent Business communication and interpersonal skills.
  • Experience in Scheduling, Routing and Route Determination, controlling transportation processing.
  • Expertise in Batch Management, Serial Number Management.
  • Life cycle implementation experience with ASAP methodology - Scoping, Project Preparation, Business Blue Printing, Realization, Final Preparation, Go-Live and continuous support.
  • Customer Service (CS): Strong working knowledge in service contracts, and SAP Warranty Management.
  • Variant Configuration by determining characteristics, class, configuration profile, object dependencies, simulation, and Variant Pricing.
  • Billing includes Billing Types, Complaint Documents, Billing plan, Milestone Billing and Account Determination Invoices, Credit Memo, Debit Memo, Rebates, Individual, Collective Billing, Inter Company Billing, and Invoice split.
  • Areas of implementation include industry sectors from Electronics, telecom, pharmaceuticals, FMCG, etc. Tasks included change management, project management and end-user support & training.
  • Build/executes reports through ABAP Query using SQVI extracting/analyzing specific data for various business users.
  • Created functional specifications for WRICEF (workflows, reports, interfaces, conversions, enhancements, and forms).
  • Good knowledge of SAP S/4HANA Best Practices, Solution administration, SAP Best Practices packages
  • Understanding of SAP functionality at a higher level- Inbound and Outbound EDI Maps, Custom IDoc’s and integration with 3’rd party interfaces.
  • Provided SAP consulting and technical support for implementation (onsite/offshore model) of SAP modules using ABAP/4, LSMW and BAPI’S. Designed and developed portals, using SAP XI. Also developed process integration (PI) using EDI requirement for IDOC inbound and outbound transactions, Configured workflow role resolution functions, and enhanced existing workflows for IDOC objects.

Overview

32
32
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

SD Functional Lead

Hewlett-Packard Inc
01.2024 - 02.2025

Project -Hewlett Packard Inc,

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-Computer Hardware and Software

HP Inc. is a multinational information technology company known for its innovative products and services in the field of personal computing and printing. HP focuses on providing solutions for businesses and consumers, including personal computers, printers, and related technologies and services.


  • Led End-to-End SAP SD Configuration: Managed the complete configuration of the SAP SD module, ensuring it was aligned with HP's global order-to-cash (O2C) business processes.
  • Sales Organization Setup: Configured sales organizations, distribution channels, and divisions in SAP to support HP's product lines and regional sales models.
  • Customer Master Data Configuration: Configured customer account groups, customer master data fields (e.g., sales area, payment terms, shipping conditions), and set up data migration strategies for smooth transition from legacy systems.
  • Pricing Procedure Configuration: Defined and configured pricing procedures for sales orders, including maintaining condition types, access sequences, pricing condition records, and setting up automatic price determination for different customer groups.
  • Sales Document Configuration: Configured sales document types, item categories, and schedule line categories to meet HP’s specific sales process needs, including special pricing, discounts, and delivery rules.
  • Delivery & Shipping Configuration: Set up delivery types, shipping points, transportation zones, and route determination for efficient order fulfillment and shipping across multiple locations.
  • Billing Configuration: Configured billing document types, billing plans, and tax determination for various billing scenarios such as invoice, credit memo, and debit memo. Set up integration with SAP FI for seamless accounting and invoicing.
  • Credit Management Configuration: Configured SAP Credit Management to assess customer credit limits, ensuring integration with sales orders and deliveries to avoid over-commitment of credit.
  • Determination of Output Types: Configured output types for sales order acknowledgments, delivery notes, invoices, and other customer communication documents based on different sales scenarios.
  • Enterprise Structure Configuration: Configured enterprise structure elements (company code, sales area, plant, storage location) and aligned them with HP's business units and global operations.
  • Text Management Configuration: Configured and maintained text determination settings for sales orders, deliveries, and invoices to capture specific customer instructions, shipping notes, and additional information on documents.
  • Free Goods Configuration: Set up free goods functionality to manage promotional offers, ensuring proper discounts or complimentary products during sales order processing.
  • Credit Control Area & Risk Management: Configured and implemented credit control areas, risk categories, and customer credit management to prevent sales orders from being processed beyond the customer’s credit limit.
  • Tax Configuration: Configured tax calculation procedures for sales transactions, ensuring the correct determination of taxes based on regions, tax codes, and country-specific tax regulations.
  • Special Procurement Configurations: Set up configurations for special procurement processes such as stock transport orders, consignment stock, and third-party order processing, based on HP’s specific supply chain requirements.
  • Partner Determination Configuration: Configured partner determination procedure to automatically assign partners (e.g., sold-to party, ship-to party, bill-to party) based on different sales scenarios.
  • Movement Type Configuration for Sales Order Fulfillment: Defined movement types for goods issue, goods receipt, and stock transfers as part of the sales order fulfillment process to support accurate inventory management.
  • Route Determination and Transportation Planning: Configured route determination based on shipping conditions, and set up transportation planning for optimal delivery and shipment scheduling.
  • Material Master Integration: Worked with the MM team to integrate material master data into the SAP SD process, ensuring smooth flow from order creation to delivery.
  • Output Control and Forms: Configured output determination for order acknowledgments, delivery notes, invoices, and other documents, ensuring seamless printing and email functionalities for customer communication.
  • System Integration with SAP MM and FICO Modules: Coordinated with SAP MM and FICO teams to configure cross-module integrations for processes like sales order fulfillment, billing, and financial accounting.
  • User Exits and Enhancements: Developed custom user exits and enhancements to extend standard SAP SD functionality, such as custom pricing logic, billing processes, or unique sales order handling based on HP’s business requirements.
  • Data Migration Strategy: Worked with the data migration team to migrate legacy data (customer data, pricing conditions, sales orders, etc.) to SAP ECC 6.0, ensuring data integrity and consistency.
  • Testing and Quality Assurance: Managed unit testing, integration testing, and user acceptance testing (UAT) for SAP SD configurations, ensuring that all processes functioned smoothly and as per business requirements.
  • Training & Knowledge Transfer: Led user training sessions to educate end-users on SAP SD functionality, focusing on order processing, pricing, delivery, and billing, while ensuring smooth adoption across global teams.
  • Post-Go-Live Support & Optimization: Provided ongoing post-go-live support, including troubleshooting, addressing user feedback, fine-tuning configurations, and ensuring the SAP SD system met HP’s evolving business needs.
  • Process Documentation: Created and maintained detailed process documentation for SAP SD configurations, ensuring clear understanding and future reference for HP’s internal teams.


SD Functional Lead and Project Lead

Whitehaven Coal Limited
04.2022 - 12.2023

Project -Whitehaven Coal Limited

Role: SAP SD Lead Consultant

Upgrade – Global Support / Enhancement

Industry- Mining

Environment- ECC 6.0

§ Responsible for Several Project phases such as Collecting Business Requirements, developed Business process Procedures & Design Specifications, Configurations and Project Planning.

§ Successfully, partnered with Solutions architect, subject matter experts to plan and test migration of ECC 5.0 to HANA database and EHP 8.0 upgrade as a precursor to future version of SAP Business Suite S/4 upgrade.

  • Work with Solution Architects, subject matter experts, as well as onshore and offshore, teams to review existing documentation and translate customer requirements to functional and technical requirements to create and document new processes, changes and enhancements in SAP and interfaces to meet new customer requirements.
  • Review and resolve daily issues with dealers, distribution centers and business users across SAP ECC and different web interfaces.
  • Integration with MM and FICO on Creation of Third-party Order Processing, Inter-Company Order, and Inter-Company Stock Transport Order (STO), Subcontracting and Credit Management.
  • Configure, map and work with various IDOCs and EDI documents
  • Troubleshooting and resolving IDOC and EDI document configuration and processing issues, partner profile, error handling, message types and output determination with respect to Sales order.
  • Partner with remote and offshore global teams to ensure various business SLAs are maintained in a time manner for resolution of critical business processes.
  • Created the Test Scripts for Testing. Involved in “Unit” and “Integration Testing.”

SD Functional Lead

Computer Science Corporation, CSC
12.2020 - 03.2022

Project - Computer Science Corporation

Role: SAP SD Lead Consultant

Global Implementation and Migration

Environment- ECC 6.0, S/4 HANA 1809

Industry-Information Technology (IT) / Professional Services

  • Actively involved in the Preparation: Assess the existing SAP ECC system using tools like SAP readiness Check to identify potential issues and determine the necessary steps for migration in O2C functional area- Customer master, pricing, sales documents and related configurations
  • Worked closely with basis team to monitor critical points performance during database and HANA upgrade using SUM tool
  • Worked with technical team on the activation of ABAP dictionary objects
  • Assess the condition of ECC landscape to ensure that your system is Unicode compliant, so that it can handle various languages and character sets
  • Worked with basis team to evaluate the database is capable of SAP ECC to SAP S/4HANA migration which runs on its own in-memory database
  • Daily calls with SAP support team to discuss the upgrade and migration tasks progress
  • Document and prepare for the migration of customers along with the right mapping of custom/country specific fields to the corresponding fields in S/4 HANA
  • Utilize the SAP data migration cockpit to define field mappings between the ECC customer master data tables (like KNA1, KNB1, KNVV) and the relevant S/4 Business Partner fields
  • Worked closely with technical team on the migration of custom code during sales order process and billing
  • Review and clean your ECC customer data to ensure consistency and accuracy in the target S/4 system
  • Perform thorough data validation checks after migration to ensure the accuracy of the mapped data
  • Utilization of brownfield approach to upgrade ECC to S/4 HANA
  • Worked with technical team to enable SAP Fiori apps for sales order processing
  • Worked on setting up of number ranges for customers, sales orders and billing documents
  • Migration of existing customer master general data to BP in S/4 along with the right account groups mapping
  • Worked on the migration of sales area date to S/4 HANA
  • Open and closed contract, sales order and billing documents are analysed for migration
  • Custom program was used for sales documents migration
  • Handled tickets raised during the warranty phase as per their merit
  • Successfully completed the training to the end users and support team
  • SPOC for all issues after the completion of warranty phase

SD Functional Lead

ANZ Integrated Services
01.2019 - 11.2019

Project -ANZ Integrated Services

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry -Banking / Financial Services / IT Solutions


  • End-to-End Order to Cash Process: Led the implementation and automation of the Labor Demand-Supply Order to Cash process in SAP, ensuring seamless integration between sales, supply chain, and finance modules
  • Managed the configuration and optimization of SAP Sales Order Management (SD module) to handle labor demand and supply, aligning with customer requirements and project delivery timelines
  • Worked closely with business units to integrate labor demand forecasting with the SAP system, enabling efficient allocation of labor resources and ensuring alignment with customer orders and project schedules
  • Spearheaded the development of processes for managing and tracking sales leads through SAP CRM (Customer Relationship Management), optimizing conversion rates and improving overall sales pipeline visibility
  • Successfully integrated SAP Sales & Distribution (SD) with SAP Human Resources (HR) for real-time tracking of labor utilization, billing, and availability, ensuring timely execution of labor-intensive orders
  • Configured and optimized SAP billing processes for labor-based services, ensuring accurate and timely invoicing based on sales orders, labor resources used, and project milestones
  • Developed customized SAP reports and dashboards to provide real-time insights into labor demand, resource allocation, and sales pipeline, enabling data-driven decision-making and proactive issue resolution
  • Worked with cross-functional teams including Sales, HR, and Finance to ensure that labor demand and supply were aligned with business objectives, contributing to improved customer satisfaction and revenue generation
  • Provided training for end-users on the new SAP workflows related to labor demand-supply order-to-cash processes, ensuring successful adoption and minimizing user errors
  • Integrated SAP with external HR or labor management systems to ensure up-to-date labor resource availability and prevent any delays in order fulfillment or billing
  • As a project manager handled the e2e enablement, daily reporting to PgMO leadership team, using Microsoft project to record and progress the status of the project, Milan


SD Functional Lead

Microfocus
12.2017 - 12.2018

Project -Microfocus

Role: SAP SD Lead Consultant

Environment- ECC 6.0

Industry-Healthcare


DXC has entered into a definitive agreement to sell U.S State and Local Health and Human Services (HHS) business to Veritas Capital


  • This project is to prepare for the separation around Finance systems and will handle a set of applications to support the spin/sale of the U.S
  • State and Local HHS Played a critical role in supporting the sale of a healthcare business unit to Microfocus company, providing expertise in SAP Sales & Distribution (SD) processes to ensure seamless transaction flow and minimal disruption to sales operations
  • Led the configuration of SAP Sales & Distribution (SD) modules to support the divestiture process, ensuring the correct transfer of customer data, contracts, pricing, and sales order details to the purchasing company
  • Worked with legal and business teams to assess and modify existing sales contracts, ensuring proper handling of orders, billing, and invoicing during the transition of the healthcare unit
  • Managed the adjustment of revenue recognition processes within SAP SD, ensuring proper handling of sales transactions during the divestiture, including revenue shifts, unfulfilled orders, and contract modifications
  • Performed a detailed review and segmentation of customer master data in SAP to accurately reflect the new ownership structure post-sale, ensuring continuity in customer relationships and ongoing sales activities
  • Collaborated with inventory and supply chain teams to manage the transfer of inventory and assets related to the healthcare business unit, ensuring seamless updates in SAP Materials Management (MM) and SAP SD for accurate reporting
  • Worked with cross-functional teams (Sales, Finance, Legal, IT) to ensure a smooth transition of the healthcare business unit, addressing any system or process challenges related to the sale
  • Oversaw the transition of billing and invoicing processes within SAP to the new entity, ensuring timely and accurate invoicing for outstanding orders and services rendered prior to the sale completion
  • Coordinated with tax teams to ensure that the sale of the healthcare business unit complied with applicable tax regulations, including VAT and tax codes in SAP, and handled the separation of tax obligations between the two companies
  • Stakeholder Communication and Reporting: Managed communication between internal and external stakeholders, including the purchasing company, to ensure alignment on the sale process, SAP configurations, and post-sale customer and sales operations
  • SAP Data Migration and Integration: Led the data migration efforts to transfer relevant sales, customer, and order data to the purchasing company’s SAP system, ensuring a smooth data handoff with no disruption to business continuity
  • Provided post-sale monitoring and ongoing support to both the selling and purchasing companies, ensuring the successful continuation of sales operations and addressing any post-sale system issues or process challenges
  • Facilitated training sessions for the purchasing company’s sales and operations teams on the SAP SD processes, ensuring they were equipped to handle post-sale customer and sales operations independently


SD Functional Lead

HPE and CSC Merger
01.2017 - 11.2017

Project- HPE and CSC Merger

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-IT and Services


DXC has entered into a definitive agreement to sell our U.S State and Local Health and Human Services (HHS) business to Veritas Capital


  • This project is to prepare for the separation around Finance systems and will handle a set of applications to support the spin/sale of the U.S State and Local HHS
  • Led the integration of the Sales & Distribution processes between Hewlett Packard Enterprise (HPE) and Computer Sciences Corporation (CSC) during their merger, ensuring seamless alignment of sales operations and business processes across both organizations
  • Played a key role in consolidating and harmonizing SAP Sales & Distribution (SD) modules from both HPE and CSC, ensuring smooth data migration, system compatibility, and process alignment for post-merger operations
  • Facilitated the integration of customer master data between HPE and CSC’s SAP systems, ensuring that all customer records were merged, cleaned, and standardized for consistency, accuracy, and compliance across the new entity
  • Managed the alignment of sales contracts, pricing structures, and open sales orders in SAP, ensuring proper handling of existing customer agreements, contract renewals, and new orders post-merger
  • Coordinated the alignment of revenue recognition policies and billing processes for both companies, ensuring compliance with accounting standards and seamless financial reporting post-merger in the SAP SD module
  • Worked with business units from Sales, Finance, IT, and Legal to ensure the merger was executed efficiently, with a focus on process improvements and best practices for handling sales and distribution operations in the new organization
  • Led training sessions for both HPE and CSC sales teams, ensuring they were equipped with the necessary skills and knowledge to manage the merged company’s SAP Sales and Distribution processes effectively
  • Worked extensively on the migration of sales data, including historical sales reports, order history, and customer activity, from both HPE and CSC systems to a unified SAP system, enabling accurate and consolidated reporting for post-merger analysis
  • Worked closely with SAP developers to design and implement custom solutions in SAP SD, addressing the specific needs of the combined organization and optimizing the order-to-cash process for merged sales teams
  • Ensured that the integrated Sales & Distribution processes met all regulatory and compliance requirements post-merger, including tax regulations, customer data privacy, and revenue recognition standards
  • Managed communication between key stakeholders, providing regular updates and reports on the progress of the sales integration, highlighting successes, challenges, and mitigation strategies
  • Provided ongoing support after the merger to ensure a smooth transition, troubleshooting issues related to SAP SD processes, addressing user feedback, and optimizing workflows for the new organizational structure


SD Functional Lead

Unified Communications Solutions
02.2016 - 12.2016

Project- Enable strong and robust billing solution to the cloud services UCAAS

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-IT and Services


Enable strong and robust billing solution to the cloud services UCAAS (Unified communication as a service Provided the automated billing solution to cloud based service by integrating ERP and CiT, Omniware, CCH-Sure tax,3rd party invoicing & tax systems


  • Led the design and implementation of billing solutions for Unified Communication (UC) cloud services, ensuring seamless integration between SAP Sales and Distribution (SD) module and the cloud-based billing system to support subscription-based billing models
  • Spearheaded the integration of SAP SD with cloud-based billing platforms to streamline order-to-cash processes, improving efficiency in managing billing cycles, invoicing, and payments for UC services
  • Configured and optimized subscription billing processes in SAP SD, enabling accurate and timely invoicing for UC cloud service subscriptions, including recurring billing, usage-based billing, and one-time charges
  • Implemented SAP functionality to support proper revenue recognition for UC cloud services, ensuring compliance with accounting standards and smooth billing cycles across multiple service offerings
  • Developed and maintained flexible pricing and discount structures in SAP SD, enabling customized billing for UC services based on customer requirements, service bundles, and contract terms
  • Automated order-to-cash (O2C) processes for UC cloud services, including order creation, billing, and invoicing, resulting in reduced billing discrepancies and improved cash flow management
  • Collaborated with technical teams to customize SAP SD functionalities to handle specific billing requirements for UC cloud services, such as handling multiple currencies, tax regulations, and complex billing cycles
  • Managed and synchronized customer master data within SAP to ensure accurate billing and invoicing for UC cloud services, aligning with customer contracts and billing cycles
  • Integrated usage tracking systems with SAP to capture data related to the consumption of UC cloud services, enabling accurate, usage-based billing for services such as voice, video, and collaboration tools
  • Automated invoicing processes within SAP SD for recurring charges and usage-based services, reducing manual effort and minimizing errors in billing cycles for UC cloud services
  • Configured tax calculation and compliance features in SAP SD to accommodate global billing requirements for UC services, ensuring proper tax handling (e.g., VAT, GST) for different regions and jurisdictions
  • Provided ongoing support and troubleshooting for billing-related issues, ensuring that UC service billing was accurate, disputes were resolved promptly, and customer satisfaction remained high

SD Functional Lead

Hewlett Packard Global
08.2014 - 11.2015

Project -HP Split

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-Computer Hardware, Software and Services


Hewlett Packard slit to HP INC and HP enterprise

Project Description- Hewlett Packard separation project into,HP INC takes care of hardware and Hewlett Packard enterprise to take care of Software and services


  • Led the end-to-end integration of Sales and Distribution processes during the separation of Hewlett-Packard (HP) into HP Inc
  • And Hewlett-Packard Enterprise (HPE), ensuring smooth alignment and continuity of SAP SD processes across both entities
  • Spearheaded the harmonization and migration of SAP SD configurations, data, and processes, ensuring both HP Inc
  • And HPE maintained accurate and efficient order-to-cash processes post-split, with minimal disruption to business operations
  • Managed the segmentation and migration of customer data from a single HP system to separate systems for HP Inc
  • And HPE, ensuring customer records, order history, and contract data were accurately transferred and maintained in both SAP instances
  • Monitored the smooth transition of sales order management, billing, and invoicing processes in SAP SD for both HP Inc
  • And HPE, ensuring proper revenue recognition and compliance with company-specific sales structures and business units
  • Led the alignment of revenue recognition processes in SAP SD and FI (Financial Accounting) for both organizations, ensuring compliance with financial reporting standards during and after the separation
  • Coordinated with cross-functional teams from Sales, Finance, IT, Legal, and HR to ensure alignment of business processes, system configurations, and reporting structures during the split, delivering a seamless transition for both companies
  • Directed the reconfiguration of pricing and contract management processes in SAP SD to reflect the new business structures for HP Inc
  • And HPE, ensuring accurate pricing models, discounts, and contract terms post-split
  • Led the optimization of the Order-to-Cash (O2C) cycle for both companies, implementing process improvements to enhance operational efficiency, reduce order processing time, and ensure smooth invoicing and collections post-split
  • Led the data validation and cleansing efforts to ensure that migrated sales, order, and customer data was accurate, complete, and compliant with both HP Inc
  • And HPE’s requirements, ensuring no data discrepancies post-split
  • Configured tax handling processes in SAP SD for both entities, ensuring that VAT, GST, and other tax requirements were correctly applied across both HP Inc and HPE’s sales transactions
  • Created comprehensive transition plans and documentation for the sales and distribution processes post-split, providing clear guidelines and system blueprints for both companies to ensure continuity in operations
  • Led end-user training sessions for SAP SD users from both HP Inc
  • And HPE, ensuring they understood the new system processes, order management workflows, and billing systems post-split
  • Provided ongoing post-split support, troubleshooting issues related to SAP SD processes, monitoring system performance, and suggesting process improvements to ensure both organizations were effectively managing their sales and distribution operations

SD Functional Lead

HP Global
01.2012 - 06.2014

Project -HP Global ERP

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-Computer Hardware, Services and Software


Part of Global ERP project; spearheaded the team from offshore for configuration changes, interface changes, merger activities in order management area


  • Led the Sales and Distribution (SD) stream for the Global One ERP project at Hewlett-Packard, overseeing the global implementation of SAP SD across AMS, EMEA and APJ regions and business units to standardize and optimize order-to-cash processes
  • Directed the full implementation of SAP SD, including sales order processing, pricing, billing, and delivery, ensuring alignment with global business requirements and HP’s strategic goals for a unified ERP system
  • Played a key role in defining and standardizing global sales processes for HP, ensuring that all regional SAP SD configurations were aligned to a common set of best practices and global business policies
  • Collaborated with cross-functional teams (Finance, Supply Chain, Procurement, IT, and HR) to ensure smooth integration between SAP SD and other ERP modules (FI, MM, PP), facilitating a unified, end-to-end business process
  • Led the migration and cleansing of customer master data in the SAP system, ensuring accurate and consistent customer records across global regions, which enabled seamless order processing and billing
  • Managed the configuration of global pricing models and discount structures within SAP SD, ensuring flexible pricing mechanisms for different markets and aligning with HP’s business rules across geographies
  • Ensured compliance with global revenue recognition standards (ASC 606, IFRS) by configuring SAP SD to handle complex billing scenarios, including subscriptions, project-based sales, and product/service bundling
  • Managed the integration of SAP SD with external systems, such as third-party logistics providers and tax engines, ensuring smooth data exchange and accurate order fulfillment and tax calculations across global markets
  • Developed global sales and distribution reports within SAP, providing real-time insights into sales performance, order processing, and customer data across multiple regions, enabling management to make data-driven decisions
  • Delivered training to global users on SAP SD functionalities, including sales order processing, pricing, billing, and reporting
  • Created training materials and conducted workshops to ensure successful user adoption across regions
  • Provided post-go-live support, troubleshooting issues related to SAP SD processes, and led initiatives for continuous improvement in global sales processes, ensuring high levels of customer satisfaction and operational efficiency

SD Functional Lead

Hewlett Packard Global
02.2011 - 12.2011

Project- Company Code enablement

Project Description- enable new company codes as part of extending the business globally


  • Led the implementation of company code enablement for the Sales and Distribution (SD) module at Hewlett-Packard, ensuring seamless integration and configuration of new company codes within the global SAP system landscape
  • Spearheaded the configuration of multiple company codes within SAP SD, aligning them with HP’s organizational structure, legal entities, and financial reporting requirements for improved financial control and transparency
  • Worked closely with the Finance (FI), Controlling (CO), and Logistics teams to ensure seamless integration of company codes with SAP SD processes, aligning sales orders, billing, and invoicing with the corresponding company code structure
  • Managed the global rollout of company code enablement for SAP SD, ensuring the system was properly configured and compliant with local legal, tax, and regulatory requirements in multiple regions
  • Led the alignment of customer master data to the appropriate company codes in SAP SD, ensuring that customer records were properly segmented and mapped to the correct company codes for accurate billing and financial reporting
  • Configured and optimized the integration of sales orders and billing processes in SAP SD, ensuring that transactions were accurately assigned to the correct company code, with proper revenue recognition and financial posting
  • Implemented and configured intercompany transactions and cross-company code billing within SAP SD, enabling HP’s business units to efficiently handle internal sales and manage intercompany invoices and settlements
  • Led the configuration of tax settings in SAP SD to ensure accurate tax handling based on company code structure, including VAT, GST, and other local tax requirements for different regions and legal entities
  • Directed the migration of master data (customer, material, pricing) across multiple company codes, ensuring accurate data validation and mapping of existing data to the new company codes to avoid errors in order processing and billing
  • Configured and maintained pricing procedures and discount structures in SAP SD, ensuring they were correctly applied based on company code-specific rules and business requirements across various regions
  • Led the testing process for company code enablement in SAP SD, ensuring that company code-specific configurations were fully validated through unit testing, integration testing, and user acceptance testing (UAT) before go-live
  • Change Management and Stakeholder Communication: Led change management efforts for the company code enablement process, effectively communicating the impacts of changes to stakeholders and managing expectations across various business units within HP

SD Functional Lead

Capgemini
04.2008 - 12.2010

Project -Roche

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-Pharmaceuticals, Diagnostics, Healthcare


Roche is a global leader in the fields of pharmaceuticals and diagnostics, dedicated to advancing medical research, improving healthcare, and providing innovative diagnostic and treatment solutions

Project description- Implement ECC6.0 e2e solution as per the BRD's


  • Primary responsibilities are to define business process requirements, perform gap analysis, prepare Business process blueprints for AS-IS and TO-BE systems
  • Design, mapping and configuration of SAP SD module, building functional and technical specifications to support development of approved solutions, authoring and execution of test scripts, required to maintain a validated system state
  • Lead small to mid-size projects when required, focus on order-to-cash & procure-to-pay processes, undertaking User Training and the Preparation of User Training Material, support production go-live activities including cutover and conversion, resolve production support tickets post go-live as a part of OTC project warranty phase
  • Managed offshore team and acted as Onsite coordinator
  • Responsible for Offshore- Onsite coordination and offshore team deliverables
  • Implemented the pricing solution for Roche health care products
  • Worked on variant configuration by defining Characteristics, creating classes, maintaining configuration profiles and dependencies
  • Maintained value assignment attributes for characteristics
  • Maintained variant conditions to define discounts for the materials
  • Worked on rule-based ATP and GATP with product allocation.
  • Created Standard Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination
  • Goods movement Interface implementation between SAP and non-SAP system through Shared service platform
  • Master Data maintenance and support like Sales Price master, Procurement price master, Customer Master, Assortment, Assortment list, listing and listing procedure, Characteristic profile, Site master, Site Group and Vendor Master Configuration and setting up of retail organization structure like company code, controlling area, purchase org., sales organization etc
  • Configured Order To Cash (OTC), Material Determination, Account Determination, Route Determination, Contracts, Agreements and Rebates Processing
  • Master Data requirement gathering and strategy to map various legacy system master data to SAP
  • Created new document type, Item Category, Pricing procedure, Schedule lines, billing types
  • Configured various sales document types like standard orders, credit memo requests, debit memo request, return orders as per requirements
  • Worked extensively in Variant configuration designing the complex models, & eventually design the system as to how the VC would have to work
  • Worked on Basic Functions, Shipping, Billing, Sales Support including Customer Service Processing
  • Worked on pricing procedures based on the client’s requirements using the condition technique through the creation of new condition tables , access sequence & condition types assigning them to customized pricing procedure
  • Pricing included material price, price list, customer specific prices, customer discount and material discount
  • Configured Pricing Procedures using field catalogs, condition table, access sequence, and condition type
  • Worked on SD Pricing and custom VOFM routines like based on Condition Base Value, Scale base, pricing requirements etc
  • Integrated VC with SD/PP/MM for production, procurement, orders & pricing
  • Strong analytical and communication skills, including ability to rapidly gather data, structure hypotheses, and develop synthesized findings/recommendation
  • Configured IDOC’s processing for EDI like e.g 850, 856, 852, 810 etc
  • Involved in problem solving and configuration related to EDI inbound and out bound documents

SD Functional Lead

ACS Systech Integrators
04.2007 - 03.2008

Project - Telstra Corporation Limited

Role: SAP SD Lead Consultant

Global Implementation and support

Environment- ECC 6.0

Industry-: Telecommunications Technology


Telstra is Australia's largest telecommunications and media company, providing a wide range of services including fixed-line, mobile, broadband, and digital media solutions


Implementation and Support -SD e2e flow

  • Involved in creating and validating BPD
  • Configured and customized the SD module elements through IMG and interacted with other modules for resolving cross-modular issues
  • GAP analysis and Maintenance of customer master, material master, and vendor master and data loads using LSMW
  • Configured the enterprise structure, company code, sales organization, division, sales area and business areas, plants, shipping points and shipping document types in Logistics Execution
  • Pricing procedure determination, condition tables, condition type, maintaining condition records, access sequences, customer and document pricing procedures and Tax codes
  • Configuring determination of prices in the sales documents through info records and master conditions
  • Configured Condition Exclusions and condition supplements for particular customer groups to get best price
  • Pricing also included Material Price, Price List, Customer Specific Prices, and Material Discount
  • Configured text determination, partner determination, and output determination procedures
  • Configuration including output control and output determination
  • Customized order types, order reasons, item categories, item category groups and schedule line categories
  • Created functional specs for the development team, both onsite and offshore
  • Validated the specifications at each stage to ascertain whether the business objectives are achieved
  • Maintained SD revenue account determination, created new master data for customer account group and material account group
  • Enhancements in pricing formula and requirements to meet specific business requirement
  • Extensively worked in integrating applications using ALE Configuration (partner profiles, segments) and IDOC, including integrating with non-SAP Applications, EDI interfaces handling and extension of existing IDOC types
  • Responsible for Monitoring the IDOC processing using the IDOC Monitoring tools.

Area sales manager

Bayer Diagnostics
01.1993 - 01.2006
  • Worked for Bayer health care system as area Sales Manager Responsible for the sales of diagnostics and critical care products in two states.

Education

Bachelor of Engineering -

Instrumentation Technology
01.1988 - 01.1992

Skills

    Enterprise Software - SAP ECC 60, S/4 HANA –SD MDG,Salesforce, ServiceNow
    Database - HANA, Microsoft SQ LServer, Oracle/PLSQL, and Access
    Middleware- SAP X I/PI, Sterling, Gentran, IBM WebSphere
    Testing Tools - HPQ C80/10, HPALM 120, ALM
    Supporting/Ticketing Tool - IBM ClearQuest, Remedy, Service Now
    Cloud - Microsoft Azure; Amazon AWS
    Management Tools - Microsoft Project, Jira
    Document Tools - SAP Solution Manager, SharePoint

Certification

SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Sales

DOMAIN EXPERIENCE

Bayer health care system, Area sales manager, 01/01/93, 12/31/06, Responsible for the sales of diagnostics and critical care products in two states.

Timeline

SD Functional Lead

Hewlett-Packard Inc
01.2024 - 02.2025

SD Functional Lead and Project Lead

Whitehaven Coal Limited
04.2022 - 12.2023

SD Functional Lead

Computer Science Corporation, CSC
12.2020 - 03.2022

SD Functional Lead

ANZ Integrated Services
01.2019 - 11.2019

SD Functional Lead

Microfocus
12.2017 - 12.2018

SD Functional Lead

HPE and CSC Merger
01.2017 - 11.2017

SD Functional Lead

Unified Communications Solutions
02.2016 - 12.2016

SD Functional Lead

Hewlett Packard Global
08.2014 - 11.2015

SD Functional Lead

HP Global
01.2012 - 06.2014

SD Functional Lead

Hewlett Packard Global
02.2011 - 12.2011

SD Functional Lead

Capgemini
04.2008 - 12.2010

SD Functional Lead

ACS Systech Integrators
04.2007 - 03.2008

Area sales manager

Bayer Diagnostics
01.1993 - 01.2006

Bachelor of Engineering -

Instrumentation Technology
01.1988 - 01.1992
NAGENDRA KOLAR RAMACHANDRARAOCertified SAP SD Functional lead