Nagesha L

Committed to driving positive change and enhancing the lives of underserved communities, I seek a challenging role to leverage my strong project management skills in designing and implementing initiatives that address critical societal issues. Dedicated to fostering collaboration, promoting inclusivity, and achieving measurable impact on individual and community well-being.

• Anand, Kumar, Asst Village Director, anand.kumar@soscvindia.org, +91 9491757640, SOS Children's Villages of India, Visakhapatnam
• Rajkumar, M, Area Business Head, rajkumar.m1@byjus.com, +918870778222, BYJUS Tuition Center, Davanagere

Listening to Music, Surfing the Net, Making Friends, Playing Games, Reading Magazines, Books, andNewspapers.

• Facilitated training sessions for school teachers, students, and review meetings, promoting knowledge and skills enhancement.
• Coordinated with Child Welfare Committees (CWC) and Community-Based Organizations (CBOs) at the community level to advocate for children's rights and welfare.
• Advocated for issues related to quality education in schools, working towards improving educational standardsand opportunities.
• Facilitated communities in advocating with relevant government departments to ensure effective services and support for children's well-being.
• Collaborated with community members to organize health camps at the village level, addressing healthcare needs and promoting well-being.
• Coordinated with district officials from education, health, women and child welfare, and the police department to foster collaboration and address community issues.
• Worked closely with the local Panchayat department to align initiatives and leverage resources for community development.
• Handled administrative responsibilities related to program coordination, documentation, and reporting.

• Addressed and resolved student issues related to sales, academics, technical concerns, and personal matters, ensuring a positive learning experience.
• Assisted students in identifying and planning goals and actions to overcome challenges and achieve their objectives.
• Organized peer counselling programs, fostering a supportive and empowering student environment.
• Managed day-to-day operations of customer-facing user experience and internal business operations, ensuring smooth workflows and customer satisfaction.
• Allocated resources, monitored team performance, and reported on operational metrics and key performance indicators (KPIs).
• Developed and implemented policies, procedures, and best practices to drive operational excellence and ensure industry standards and regulations compliance.
• Identified and resolved operational issues and risks, escalating when necessary to ensure timely resolution.
• Analyzed operational data and metrics, providing insights and recommendations for process improvement and efficiency.
• Collaborated with cross-functional teams and stakeholders to align operational goals with broader business objectives.
• Led, coached, and motivated the operations team, fostering a positive and collaborative work culture.
• Utilized tools like Tableau, Salesforce, Lead Squared, UX Achieves, and the Order Management System to streamline operations and enhance performance.

• Confidence: Possessing self-assurance and belief in your abilities to handle various tasks and challenges.
• Determination: Demonstrating a strong drive and persistence to achieve goals and overcome obstacles.
• Optimism: Maintaining a positive mindset and outlook, even in challenging or stressful situations.
• Value-driven: Working in alignment with personal values and ethical principles, guiding decision-making and actions.
• Interpersonal Skills: Effectively interacting and collaborating with diverse individuals, fostering positive relationships and teamwork.
• Efficiency under Stress: Maintaining productivity and composure in high-pressure situations, effectivelymanaging time and resources.
• Problem Solving: Analyzing complex issues, identifying innovative solutions, and implementing effectiveproblem- solving strategies.
• Multitasking: Efficiently managing and prioritizing multiple tasks and responsibilities concurrently.
• Creativity: Thinking outside the box, generating new ideas, and approaching challenges with innovative perspectives.

I hereby declare that the details furnished above are true to the best of my knowledge and belief.