Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Tools
Timeline
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Nagma Parveen

Learning And Development Trainer
Pune

Summary

Experienced Learning and Development Trainer with over 5 years of dedicated expertise in designing and delivering impactful training programs. Proven track record of enhancing employee performance and organizational effectiveness through the implementation of innovative learning solutions. Proficient in conducting needs assessments, creating engaging curriculum, and utilizing various instructional methodologies. Skilled in facilitating workshops, coaching sessions, and e-learning modules to foster continuous professional development. Adept at collaborating with cross-functional teams to identify and address training gaps, ultimately contributing to the overall success of the organization. Strong interpersonal and communication skills, with a passion for inspiring individuals to reach their full potential.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Deputy Manager Learning Academy

WNS Global Services
05.2023 - Current

Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

  • Developed job-specific competencies and performance standards.
  • Facilitated virtual, in-person and blended learning sessions.
  • Trained and mentored 10000+ new personnel hired to fulfill various roles.
  • Created and oversaw Soft Skills and Behavioral Skills training programs for operations.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Designed and delivered web-based, self-directed learning materials.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Organized and detail-oriented with a strong work ethic.

Learning and Development Specialist

Wagepoint
01.2023 - 03.2023
  • Created and oversaw training programs for operations.
  • Designed and delivered web-based, self-directed learning materials.
  • Provided coaching and mentoring to employees.
  • Developed lesson plans, instructional materials and written practice tests and training courses.

Senior Executive Learning and Development

SAKON
03.2022 - 12.2022
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
  • Provided in-house training to new employees concerning maintenance of standardized training approaches.
  • Designed new assessment system used to evaluate instructors and automate performance reporting.
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
  • Evaluated training needs to improve training quality.
  • Created curriculum for technical and helicopter training for officers and managed overall training center.

Soft Skills Trainer

Tata Consultancy Services
03.2019 - 02.2022
  • Monitored growth and development of individual soft skills.
  • Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
  • Created content for various training programs.
  • Applied interpersonal and motivational skills to facilitate program engagement and promote adherence to principles taught during training.
  • Assessed job requirements and needs of trainees to create soft skill development programs targeting problem-solving and time management.
  • Performed research on implementation and success of training methods and techniques to create well-rounded skills development program.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Recorded and edited videos to facilitate remote learning.
  • Implemented diverse instructional methods, optimizing trainee engagement.

Education

Master of Arts - English Literature And Language

St. Xavier's College Autonomous
Ahmedabad
05.2001 -

Bachelor of Arts - Sociology, Political Science And English Honors

Mahila P.G College
Jodhpur, Rajasthan
05.2001 -

Skills

Process and Procedure Development

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Certification

Certified Instructional Design Practitioner's Course (KPMG)

Hobbies

I am a trained Bharatanatyam dancer.

I volunteer at an Animal Shelter during the weekends taking care of rescued animals.

I am an avid reader.

Tools

  • Articulate 360
  • Adobe Captivate
  • Camtasia
  • Moodle
  • Google Classroom
  • Microsoft PowerPoint
  • Vyond



Timeline

Deputy Manager Learning Academy

WNS Global Services
05.2023 - Current

Learning and Development Specialist

Wagepoint
01.2023 - 03.2023

Certified Instructional Design Practitioner's Course (KPMG)

11-2022

Senior Executive Learning and Development

SAKON
03.2022 - 12.2022

Soft Skills Trainer

Tata Consultancy Services
03.2019 - 02.2022

Master of Arts - English Literature And Language

St. Xavier's College Autonomous
05.2001 -

Bachelor of Arts - Sociology, Political Science And English Honors

Mahila P.G College
05.2001 -
Nagma ParveenLearning And Development Trainer