Equity Research Enthusiast with a strong foundation in Equity Research, Researching securities, analyzing market trends, and providing actionable investment recommendations. Adept at developing and presenting comprehensive research reports that drive strategic investment choices and maintaining a deep understanding of the financial services industry and trade life cycle.
· Delivered high-quality customer support through phone, email, and chat, consistently meeting or exceeding service level agreements (SLAs).
· Handled escalated customer issues with professionalism, resolving complex problems and ensuring customer satisfaction.
· Promoted to the Escalation Desk within four months of joining, leveraging strong communication skills to handle escalated client and critical cases.
· Consistently achieved top-tier customer satisfaction scores (CSAT) and contributed to departmental KPIs.
NISM XV: Equity Research Analyst Certification
Learned the basics of Indian Securities Markets and different terminologies used in equity and debt markets, top-down and bottom-up approaches to fundamental research, and the qualities of a good research report.
NISM VIII _ Equity Derivatives Certification
Learned the basics of Indian Derivatives Markets and different trading strategies that can be built using futures and options on both stock indices and stock options.
Understood the clearing, settlement and risk management as well as the operational mechanism related to equity derivatives markets.
Equity Research - Equity Research on Cipla Ltd.
Conducted comprehensive Equity Research and Published a Report, encompassing financial statement analysis, and industry benchmarking, providing valuable insights for investment decisions.
Project Report-
Credit Risk Management in Banking: Best Practices and Emerging Trends.
· Conducted a Research of Credit Risk Management in the banking sector and did analysis of the theories and dynamics that have been employed on the current risk management practices.