Naila Dabir
KYC Compliance And Merchant Onboarding
Mira Road East
Summary
A Banking Professional with having strong hold on Data analysis, Risk and Data Management, Report Writing, System Evaluations, NPCI and RBI Reporting, Fraud Investigation, Complex Problem Solving, Fraud Control Unit, KYC and Compliance specialist.
Overview
12
12
years of professional experience
1
1
Language
Work History
KYC Underwriting Team member (Product Development)
Indiaideas.com Limited
07.2021 - Current
- Ensure KYC compliance at the time on onboarding the merchant. Ensure Re-KYC as per the risk categorization of the merchant.
- Ensure that the Merchant onboarding operations are performed as per the laid down Standard Operating Procedures.
- Identifying the opportunities for process improvements and carry out process reengineering.
- Liaising with technology team/ vendors to implement additional enhancements to the onboarding platform.
- Manage storage and retrieval of documents.
- Escalating issues that are open; or not resolved within the predefined timeframe.
- Working on the RBI and compliance requirement and due diligence required for KYC Compliance.
- Preparing the process note for additional CDD and EDD needs to be follow to streamline Process.
- Initiate and supervise the team for daily activities and RM queries pertain to onboarding and compliance.
Risk and Compliance -Executive
SBI Capital Markets Limited
07.2020 - 06.2021
- Working on the KYC Compliance for clients of PASF (Product advisory & Structured Finance), ECM(Equity Capital Market) & DCM (Debt Capital Market)
- Coordination and follow up with branch and RO’s to complete the pending KYC requirement.
- Follow up with IT Team to resolve the issue related to KYC upload or updating of records related to different applications.
- Review of EL, NDAs (Engagement Letter, Non-Disclosure Agreements)
- Preparing Monthly Compliance certificate for Ros and Groups Pan India of SBICAPS.
- Preparing Quarterly dashboard for the Pending KYC review and yearly data for Capital Market structure of investment.
Risk and Compliance Analyst
Payment Gateway Solutions Pvt Ltd.
04.2019 - 05.2020
- Monitor compliance of payments, fraud checking, refund, dispute and chargeback. Verification of Merchant documents and website policies.
- Co-ordination with acquiring banks for processing of application. Pre and post activation compliance of the merchants.
- Ensuring smooth and error free process for monthly review of onboard merchant.
- Opening IBAN account for the merchants/individual and doing due diligence for business and company profile.
Assistant Manager – Risk Control – Direct/Digital Banking
Kotak Mahindra Bank Ltd.
11.2015 - 04.2019
- Analysis of Direct Banking Fraud Trends & Investigation/Action to be taken for limiting the risks.
- In-Depth and constant analysis of changing digital space and to suggest and recommend strategies/measures to encounter the risk associated.
- Reporting of frauds/patterns and regulatory reports to be sent to RBI/NPCI. Also ensuring blocking of card and accounts identified during risk analysis.
- Maintaining the data for the debit card skimming fraud for RBI and regulatory reporting.
- To identify the common point of Compromise for debit card frauds.
- Basis of Analysis of fraud data take the actions on the compromise card used in ecommerce website in order to minimize the fraud.
- Co-Ordinate with Business Solution Group to make changes in the order to make different reports which expedite the work.
- Provide case investigations to Cyber Crime/ Police Authorities and co-ordinate with them for mitigation of fraud.
- Action on the negative debit cards of bank which used for raising false chargeback.
- Review the CCTV footage for the Compromised ATMs in order to identify the compromise period for bank liability to pay and NPCI reporting.
Virtual Relationship Manager
Kotak Mahindra Bank Ltd.
- Handling the portfolio of more than thousand customers based in pan India where being the one point of contact for all banking services.
- Cross sale the bank different product like loans, insurance (LI,GI)
- Mutual funds (lump sum/Sip) to the existing customer and improve the customer relationship with the bank
Customer Service Officer
ICICI Bank
08.2013 - 10.2015
- Handling the inbound calls of bank and assist them for their banking requirements.
- Inform the customer about banking updates and account transactions, charges.
- Address the customer complaint and escalate to high authority for action.
- Guide the customer for the investment plans like LI,GI and deposits like TD and RD.
- Upgrade the debit cards and generate the leads for insurance.
- (India)
Education
Executive MBA - Finance
MIT
01.2025
BCom - undefined
University of Mumbai
01.2012
HSC - undefined
Maharashtra Board
01.2009
SSC - undefined
Maharashtra Board
01.2007
Skills
- Certified AML-KYC Compliance
- Certified Compliance officer
- IRDA Certification (LI & GI)
- NISM Certification-Mutual funds
- Desktop Managerial Skills (Ms Office, Ms-Word, Excel, and PowerPoint) with 35 wpm typing speed
Interests
Hobbies: Travelling, reading, cooking, singing and playing games
Disclaimer
All the details above its best of my knowledge.
Place-Mumbai
Naila Dabir
Timeline
KYC Underwriting Team member (Product Development)
Indiaideas.com Limited
07.2021 - Current
Risk and Compliance -Executive
SBI Capital Markets Limited
07.2020 - 06.2021
Risk and Compliance Analyst
Payment Gateway Solutions Pvt Ltd.
04.2019 - 05.2020
Assistant Manager – Risk Control – Direct/Digital Banking
Kotak Mahindra Bank Ltd.
11.2015 - 04.2019
Customer Service Officer
ICICI Bank
08.2013 - 10.2015
Virtual Relationship Manager
Kotak Mahindra Bank Ltd.
Executive MBA - Finance
MIT
BCom - undefined
University of Mumbai
HSC - undefined
Maharashtra Board
SSC - undefined
Maharashtra Board