Monali Modi
Surat
Summary
Experienced Credit Controller proficient in English, Hindi, and Gujarati seeking a position as a Research Analyst. Proven ability to analyze data, identify trends, and make informed decisions to improve financial performance. Strong communication and problem-solving skills. Ready to bring my expertise to a dynamic and challenging work environment.
Dynamic and results-oriented professional with a comprehensive background in project management, and data analytics within the financial sector. Proven expertise in spearheading ESG research, credit control, and strategic data analysis projects, delivering actionable insights to drive decision-making and operational efficiencies. Adept at fostering cross-functional collaborations, managing diverse stakeholders, and leading teams to exceed business objectives. Eager to leverage my skills in a challenging environment that promotes professional and personal growth.
Overview
11
11
years of professional experience
Work History
Loan Process Associate
Branch International
WFH
05.2024 - Current
- Review Loan applications for borrowers applying for branch loans, verify details and prevent fraud (main responsibility)
- Product: Escalating customer feedback and technical bugs to help improve our products.
- General: Various administrative projects as needed.
- Researched discrepancies found in loan documents and resolved them accordingly.
- Processed loan applications, gathered required documentation, and verified information.
ESG Research Analyst
S&p global
Ahmedabad
05.2022 - 03.2024
- Spearheaded the analysis and standardization of ESG data, contributing to the development of robust research methodologies
- Enhanced data collection processes, ensuring accuracy and relevance to support comprehensive ESG reports
- Collaborated with analysts to address data challenges, driving improvements in research quality and efficiency.
Credit controller
PATRON MANAGEMENT SERVICES
11.2013 - 02.2019
- Managed a portfolio of over 200 customer accounts, ensuring timely collection of outstanding payments and reducing overall delinquency rates by 15%
- Conducted thorough credit checks on new customers, resulting in a 20% decrease in bad debt write-offs
- Negotiated payment plans with clients experiencing financial difficulties, successfully recovering over $50,000 in overdue payments
- Collaborated with sales and customer service teams to resolve billing discrepancies and improve accuracy of invoicing processes, leading to a 10% increase in on-time payments.
Education
Business administration -
Rizvi College
Mumbai, India03.2009
Secondary -
Our lady of Remedy High School
Skills
- Organizational abilities
- Attention to Detail
- Loan Servicing
- Application Process Management
- Application Review
- Teamwork and Collaboration
- Verifying information
- Document Review
Personal Information
- Date of Birth: 03/03/1988
- Nationality: Indian
Languages
English
First Language
Hindi
Elementary (A2)
A2
Marathi
Beginner
A1
Gujarati
Intermediate (B1)
B1
Timeline
Loan Process Associate
Branch International
05.2024 - Current
ESG Research Analyst
S&p global
05.2022 - 03.2024
Credit controller
PATRON MANAGEMENT SERVICES
11.2013 - 02.2019
Business administration -
Rizvi College
Secondary -
Our lady of Remedy High School
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