Naina Malvade

• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Maintained excellent attendance record, consistently arriving to work on time and Ensure to achieve 100% Quality Work. Achieved the Daily, Monthly Targets.
• Achieved Monthly performance Incentives, Perks and Medical benefits.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Organizational Skills with an ability to stay focused on assigned Task. Sorted and cased 80-100+ pieces of mails/Letters each day with high accuracy.
• Developed team communications and information for meetings.
• Developed strong cooperative relationships with coworkers and managers.
• Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Worked in Sales Department and assisted in Back office Daily Operations.

Responsible for attending flow of Customer Queries received through Emails, Nature of queries such as Accounts,Sales Purchase Order, Mis reports and Monthly Presentations , Performance Reviews in SAP Client 730 Daily, Monthly MIS, Presentation and Reporting to Head of Operation.

Generated Daily Monthly reports,

Good Communication Skills with Customers, Co-workers and Managers.

Ready to face the new challenges and would like to work with Team Members.

Conducted research, gathered information from multiple sources and presented results.

• Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
• Prepared Daily, Monthly investigation of Bank products and update Daily Monthly MIS and resolve the Customer Queries through CRM Audit, Resolve customers service Request and critical request.
• Monitored over 10 employees' day-to-day activities and made plans to rectify issues resulting in Daily Team performance achieved.
• Excellencies in Various Programs Microsoft Excel,Formulas VLOOKUP, Conditional Formatting ,HLOOKUP, Pivot,Word, PPT.