MS Office
Operations Manager
Edorer Inc.
05.2020 - Current
Naina Shrivastava
Operation Manager -IT
Noida,UP
Timeline
Training & Placement Coordinator
St. Andrews Institute of Technology & Management
06.2016 - 04.2019
Guest Lecturer
Govt. Autonomous K.R.G. College, Gwalior
08.2014 - 12.2014
M.Tech(Computer Tech. & Applications)
GICTS (RGPV University)
07.2014 - 07.2016
Guest Lecturer
SOS (School of Studies), Jiwaji University
07.2012 - 07.2015
M.C.A. – Master of Computer Applications
ITM Universe (RGPV University, Bhopal)
07.2007 - 07.2010
B.Sc. – Physics, Chemistry, Mathematics,
Kamla Raja Girls Autonomous College
07.2004 - 07.2007
Higher Secondary (10+2)
Padma Govt. Girls H.S. School, Gwalior
07.2003 - 03.2004
High School Diploma -
Kiddy’s Corner H.S. School
07.2001 - 03.2002
Work History
Operations Manager
Edorer Inc.
05.2020 - Current
- Analyzed and reported on key performance metrics to senior management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Manage virtual examination centers and coordinate online learning activities.
- Provide end-to-end support and training to clients for examination systems.
- Handle live query resolution during examinations.
- Ensure successful delivery of operational objectives by coordinating with cross-functional teams.
- https://edorer.com/
Training & Placement Coordinator
St. Andrews Institute of Technology & Management
06.2016 - 04.2019
- Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
- Conducted regular follow-ups with placed candidates to ensure ongoing success in their new roles while addressing any concerns promptly.
- Built strong relationships with hiring managers by providing timely updates on candidate status and availability, leading to improved communication and collaboration.
- Maintained accurate records of all candidate interactions as well as job openings managed throughout the placement process.
- Conducted extensive campus placement drives with 50+ national companies.
- Built and maintained long-term corporate relationships for recurring campus hiring.
- Trained students for placement readiness and career development.
Guest Lecturer
SOS (School of Studies), Jiwaji University
07.2012 - 07.2015
- Fostered critical thinking skills by posing challenging questions during lectures and encouraging thoughtful debate among students.
- Organized guest speaker events to expose students to experts in the field, broadening their perspectives on subject matter.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Assisted in curriculum development, leading to improved course content and increased student satisfaction.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
Guest Lecturer
Govt. Autonomous K.R.G. College, Gwalior
08.2014 - 12.2014
- Served as a role model for professionalism and intellectual curiosity, inspiring students to pursue their passions and achieve their full potential.
- Evaluated student performance through exams and assignments, providing constructive feedback for improvement.
- Delivered engaging presentations on various subjects, resulting in positive feedback and high attendance rates.
- Prevented information overload by limiting content and emphasizing key points.
- Actively participated in department meetings and initiatives aimed at improving overall educational quality and student experience.
- Organized guest speaker events to expose students to experts in the field, broadening their perspectives on subject matter.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Education
M.Tech(Computer Tech. & Applications)
GICTS (RGPV University)
Gwalior 07.2014 - 07.2016
M.C.A. – Master of Computer Applications
ITM Universe (RGPV University, Bhopal)
Gwalior 07.2007 - 07.2010
B.Sc. – Physics, Chemistry, Mathematics,
Kamla Raja Girls Autonomous College
Gwalior 07.2004 - 07.2007
Higher Secondary (10+2)
Padma Govt. Girls H.S. School, Gwalior
Gwalior 07.2003 - 03.2004
High School Diploma -
Kiddy’s Corner H.S. School
Gwalior 07.2001 - 03.2002
Skills
Online Education Platforms
Virtual Assessment Tools
MS Office Suite
Learning Management Systems (LMS)
Problem-solving
Team leadership
Operations management
Product management
Recruiting and interviewing
Risk management
Teamwork and collaboration
Effective communication
Problem resolution
Training and development
Cross-functional teamwork
Learning management system expertise
Learning analytics
Content development
User management
Performance tracking
Assessment tools
Webinar facilitation
Course management
Accessibility standards
Virtual classrooms
E-learning modules creation
Customer support
Performance improvements
Experience with [LMS tool]
Problem-solving abilities
Excellent communication
Verbal and written communication
Decision-making
Self motivation
Application support
Summary
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in [Manager- IT Operations] role.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Software
LMS
VAT
Skype
Prompt Engine(ChatGPT, Deepseek)
GenerativeAI tools
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
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