Naini Bajaj
Delhi
Summary
Procurement & Sourcing Consultant with over 3 years of experience managing end-to-end consulting services sourcing, contract lifecycle, and spend analysis using Coupa, SAP Ariba, and Oracle to drive compliance, cost savings, and operational efficiency.
Overview
4
4
years of professional experience
Work History
Procurement Transformation Consultant
Mastercard
09.2025 - Current
- Manage 150+ procurement requests monthly across global business units using Coupa, Oracle, Salesforce, Workday, and Beeline, ensuring compliance with procurement policies and service-level agreements.
- Support end-to-end Procure-to-Pay (P2P) operations, partnering with Procurement, Sourcing, Finance, Legal, HR, Product, and external suppliers to deliver seamless procurement processes.
- Coordinate with Product Execution Managers (PEMs) to facilitate timely approval of procurement opportunities, ensuring adherence to governance requirements and project timelines.
- Utilize Salesforce to manage procurement opportunities, monitor approval workflows, track request status, and maintain accurate opportunity records.
- Lead third-party supplier calls to discuss procurement requirements, Statement of Work (SOW) execution, onboarding activities, issue resolution, and project timelines, ensuring alignment between internal stakeholders and external partners.
- Manage the onboarding and offboarding of contingent workers across multiple service lines using Workday and Beeline, collaborating with Hiring Managers, HR, suppliers, and Procurement teams to ensure timely workforce deployment.
- Act as the primary point of contact for suppliers and internal stakeholders, resolving procurement, onboarding, and operational issues while maintaining high levels of stakeholder satisfaction.
- Develop and maintain 25+ Standard Operating Procedures (SOPs), process documentation, knowledge articles, and user guides to support process standardization, knowledge management, and user adoption.
- Support procurement transformation initiatives by identifying process improvement opportunities, standardizing workflows, and contributing to the successful adoption of enterprise procurement tools.
- Leverage Jira and Confluence to manage project activities, document business requirements, track action items, and collaborate across cross-functional teams.
- Utilize Qualtrics feedback and operational insights to identify process gaps and recommend continuous improvement initiatives.
- Collaborate with 30+ global stakeholders across Procurement, Finance, HR, Legal, Product, and supplier organizations to drive alignment, mitigate risks, and ensure timely project delivery.
- Maintain 99% SLA compliance while supporting high-volume procurement operations and consistently delivering high-quality service.
- Contribute to reducing procurement turnaround time by 20% through workflow optimization, proactive stakeholder engagement, and process standardization.
- Improve operational efficiency by reducing recurring process-related queries through comprehensive documentation and knowledge management initiatives.
Procurement & Sourcing Senior Associate
Google Operations Center
08.2022 - 08.2025
- Enabled digital procurement transformation by managing the end-to-end procurement and contracting lifecycle for 50+ concurrent technology, professional services, and contingent workforce engagements, ensuring compliance with governance standards and operational excellence.
- Drove process transformation initiatives by identifying workflow inefficiencies, standardizing procurement processes, and developing 30+ SOPs, knowledge articles, and operational playbooks, improving process adoption, consistency, and onboarding across global teams.
- Partnered with Product Execution Managers (PEMs), Sales, Finance, Legal, Customer Engineering, Delivery, suppliers, and customers to lead cross-functional stakeholder engagement, facilitate change adoption, and ensure timely execution of procurement activities.
- Managed the Statement of Work (SOW) lifecycle using Salesforce, ServiceNow, and Adobe Acrobat Sign, providing visibility into approval workflows, accelerating contracting, and enabling seamless delivery of customer engagements.
- Influenced operational excellence by leveraging data-driven insights to optimize procurement workflows, enhance stakeholder experience, and contribute to a 15% improvement in operational efficiency while consistently maintaining 98%+ quality and SLA performance.
New Associate
Accenture
05.2022 - 08.2022
- Facilitated comprehensive contract lifecycle management for indirect and professional services, encompassing sourcing, negotiation, redlining, approvals, and execution.
- Collaborated with Legal, Risk, and Business teams to address contractual issues, guarantee policy compliance, and enhance contract turnaround time.
- Conducted contract and commercial analysis to uncover risk exposure, cost implications, and value-enhancing terms.
- Oversaw contracts and approvals via SAP Ariba / Coupa, guaranteeing precise metadata, documentation integrity, and audit preparedness.
Education
Master of Arts - Literature
IGNOU
2022
Bachelor of Arts - Literature
Delhi University
2019
Skills
Strategic Sourcing, Contract Lifecycle Management, Contract Redlining, RFx (RFP/RFQ/RFI), Third-Party Risk, SAP Ariba, Coupa, Oracle Procurement, Oracle Financials, Cost Savings, Cost-Benefit Analysis (CBA), Spend Analysis, Stakeholder Management, Compliance, Time-to-Market (TTM), Procurement Analytics, GenAI
Timeline
Procurement Transformation Consultant
Mastercard
09.2025 - Current
Procurement & Sourcing Senior Associate
Google Operations Center
08.2022 - 08.2025
New Associate
Accenture
05.2022 - 08.2022
Master of Arts - Literature
IGNOU
Bachelor of Arts - Literature
Delhi University