Naini Taneja

As a Sr. US HR Generalist professional, focused on managing and maintaining positive employer-employee relationships.

Responsible for addressing customer grievances and queries related to various HR issues, as well as overseeing the recovery of Un-Billed Revenue (UBR) from clients in a timely manner.

Maintained up-to-date knowledge of current trends in Human Resources Management Practices. Provided mentorship to new hires and offered insights to team members to streamline work processes.

Successfully managed clients including W2, C2C, and 1099 consultants on our payroll. US Payroll Process: Weekly, Bi-weekly, salaried, and monthly payroll for US employees as per US norms. Processed and audited timesheets of W2/C2C/1099/Onshore/Offshore consultants.

Resolved payroll discrepancies in a timely manner with excellent customer service skills. Handled overpayment/outstanding escalations.

Supported invoice processing/ Billing team.

Audited and processed employee time sheets, maintained payroll records, and responded to Inquiries.

Collaborated with IT department personnel when troubleshooting technical issues related to the payroll process.

Coordinated with Human Resources team members to ensure accuracy of employee information for payroll processing.

Ensured that work hours reported by consultants aligned with the paychecks received, through weekly and bi-weekly follow-ups.

Addressed consultants' grievances and queries promptly and effectively. Furthermore, collaborated with clients and managers to reduce Un-Billed Revenue (UBR) to 0%.