Nainy Tanna
Mumbai
Summary
Director of Operations with extensive experience in managing operations and enhancing efficiency. Demonstrated leadership through effective management of cross-functional teams and execution of strategic planning initiatives. Proven ability to implement operational improvements that boost productivity and lower costs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Operations
REXNORD ELECTRONICS AND CONTROLS LTD
Mumbai
08.2001 - Current
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Developed training programs for new employees as well as existing staff members.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Coordinated activities between different departments to ensure successful completion of projects.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Ensured compliance with applicable laws, regulations, industry standards.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Identified areas where process improvements could be made resulting in increased productivity.
- Provided leadership and guidance to subordinate managers and supervisors.
- Contributed to organizational strategic direction to improve products and services.
- Promoted products, increasing customer base, and market share.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Structured HR consulting services to support clients during organizational developments and changes.
- Evaluated current processes used in managing import and export activities, identified areas for improvement and suggested solutions.
- Identified potential risks associated with import and export activities and implemented strategies to mitigate them.
- Developed policies and procedures related to import and export operations.
- Analyzing international trade trends and performance metrics related to import and export operations.
- Provided support in the development of new markets for imported products.
- Analysed current import-export trends to identify areas of improvement within the organisation's supply chain process.
- Researched potential markets for foreign trade opportunities.
Education
MASTERS IN COMMERCE - Commerce
UNIVERSITY OF MUMBAI
MUMBAI04-2004
DIPLOMA IN SALES AND MARKETING MANAGEMENT - SALES AND MARKETING
NMIMS
MUMBAI06-2003
BACHERORS IN COMMERCE - Commerce
MITHIBAI COLLEGE
MUMBAI04-2002
DIPLOMA IN IMPORT EXPORT MANAGEMENT - IMPORT EXPORT MANAGEMENT
INDIA INTERNATIONAL TRADE CENTRE
MUMBAI01-2002
Skills
- Operational strategy and process improvement
- Contract negotiation and project management
- Customer service excellence
- Performance management and cost reduction
Languages
English
First Language
Hindi
Beginner
A1
Websites
Certification
- DIPLOMA IN NETWORK CENTERED COMPUTING FROM NIIT - SEPTEMBER 2000
- INTERNAL AUDITOR TRAINING ROGRAMME BY INTERNATIONAL CERTIFICATIONS SERVICES (ASIA) PVT LTD - SEPTEMBER 2002
- INDEPENDENT DIRECTOR PROGRAMME FROM KPMG. - JULY 2025
Affiliations
I believe in nurturing a harmonius blend of mind, body and spirit, which is reflected in the passions I pursue beyond the proffesional realm. Swimming invigorates me with its meditative rhythm, while sport shooting sharpens my focus and instills a deep sense of discipline, a true wanderer at heart, I have the privilege of traversing over 60 countries, each journey enriching my soul with stories, perspectives, and unforgettable cultural tapestries. These global experiences have not only broadened my horizons but also deepened my empathy, adaptability, and appreciation for the interconnected beauty of our world
Accomplishments
- Udyog Rashtiriya Ratna Award for Excellence: National Economic Growth Through Individual Contribution By Council For Economic growth & Research.
MEMBERSHIPS
- Member of the Esteemed Women Leadership Circle Mumbai.
- Member of the Mumbai Cricket Association BKC.
- Member of "THE CLUB" Mumbai.
Timeline
Director of Operations
REXNORD ELECTRONICS AND CONTROLS LTD
08.2001 - Current
MASTERS IN COMMERCE - Commerce
UNIVERSITY OF MUMBAI
DIPLOMA IN SALES AND MARKETING MANAGEMENT - SALES AND MARKETING
NMIMS
BACHERORS IN COMMERCE - Commerce
MITHIBAI COLLEGE
DIPLOMA IN IMPORT EXPORT MANAGEMENT - IMPORT EXPORT MANAGEMENT
INDIA INTERNATIONAL TRADE CENTRE
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