Summary
Overview
Work History
Education
Skills
Timeline
Generic

Najee Southern

Gary

Summary

Dynamic manager with a proven track record at Steak N Shake, excelling in customer service and team leadership. Enhanced operational efficiency through strategic process improvements, reducing wait times significantly. Committed to staff development and performance management, fostering a high-performing team dedicated to exceptional service and satisfaction.

Overview

3
3
years of professional experience

Work History

Manager

Steak N Shake
720 W 81st Ave, Merrillville, IN 46410
05.2023 - Current
  • Supervised daily operations to ensure high-quality service and customer satisfaction.
  • Trained and mentored staff to enhance team performance and operational efficiency.
  • Developed and implemented process improvements to streamline workflows and reduce wait times.
  • Managed inventory levels, ensuring adequate stock while minimizing waste and costs.

Education

High School Diploma -

Westside Leadership Academy
Gary, IN
06.2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Goal setting
  • Relationship building
  • Performance management
  • Staff development

Timeline

Manager

Steak N Shake
05.2023 - Current

High School Diploma -

Westside Leadership Academy
Najee Southern