NAJEEB KP
Chettuva
Summary
A highly skilled retail salesman with a positive outlook and proven sales technique, throughout career acquires solid understanding of customer expectations, effective sales methods, and in-store experience and retail market trends. I am seeking my next challenge in a rewarding career in retail.
Overview
2027
2027
years of professional experience
Work History
Promoter
Presently working as a promoter in oneplus brand (TATA croma store thrissur Kerala) Total experienc
Thrissur
09.2021 - Current
- Assisted and encouraged customers in selecting and purchasing required products in a retail environment.
- Addressed customer's needs - Advised and helped locate appropriate merchandise.
- Described product's features/benefits and demonstrated usage/operation of products.
- Answered/addressed customers' questions - Provides information concerning specifications, warranties, financing available, maintenance of merchandise and delivery options.
- Assist Manager with tasks including ordering stock from the warehouse, training new staff members, working out weekly rosters, merchandising new season stock, banking, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty.
- Increased sales with excellent customer service levels and developed good relationships with regular customers.
- Assist with window displays for special promotions.
- Customer service including assisting with buying Duty Paid items.
- Stock management - restocking sizes from the stockroom, assisting with inventory stock takes.
- Engaged customers by demonstrating OnePlus products and features effectively.
- Provided product information and answered customer inquiries to facilitate purchases.
- Conducted market research to gather customer feedback on OnePlus offerings.
Brand Promoter
Worked in Huawei(Honor) Guruvayur, Mayaplaza
Guruvayur
- Promoted Huawei's innovative products through engaging demonstrations and presentations.
- Utilized social media platforms to enhance brand visibility and customer interaction.
- Provided customers with product information and answered their questions.
- Collected data from customer feedback forms and used it to improve customer service experience.
Education
10 th, Plus two
Skills
- Strong communication skills
- Customer handling and relationship building
- Product knowledge and demonstration
- Sales and convincing ability
- Confidence and positive attitude
- Teamwork and coordination
- Target achievement and sales focus
- Problem-solving skills
- Time management
- Active listening
- Presentation skills
- Upselling and cross-selling
- Basic computer/mobile software knowledge
- Stock and display management
- Adaptability and quick learning
Timeline
Promoter
Presently working as a promoter in oneplus brand (TATA croma store thrissur Kerala) Total experienc
09.2021 - Current
Brand Promoter
Worked in Huawei(Honor) Guruvayur, Mayaplaza
10 th, Plus two