Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Declaration
Timeline
Generic
Najeer Mulla

Najeer Mulla

Bangalore

Summary

Accomplished Delivery/Account Manager with 9+ years of experience in end-to-end recruitment processes, specializing in IT skills, Proficient in team management and client interaction to understand and fulfill staffing requirements. Demonstrated success in contract staffing, delivering high-quality solutions on time.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Account Manager-Bangalore

APAR People world Pvt Ltd
Bangalore
02.2023 - 05.2024
  • Maintain frequent contact with clients to understand their recruitment needs and expectations, and set times for when to meet to discuss hiring demands.
  • Receiving, reviewing, and prioritizing job orders from clients and making sure that they get to the recruitment team within the stipulated timeframe.
  • Working with the recruitment team to source and screen candidates, including an initial review of resumes and conducted screening.
  • Coordinate interviews, briefing the candidates extensively about the company, and obtaining feedback after the interview process, after which post-feedback will be delivered for a candidate's review.
  • Assist clients in making job offers, including negotiating terms of employment, and ensure that the client is satisfied with the deal.
  • Carry out market research to present industry trends, salary benchmarks, and talent availability, providing insights to clients as necessary.
  • Keep accurate records of client interactions, job orders, candidate submissions, and placements, and provide weekly or monthly reports to clients.
  • Handle and resolve all issues during the recruitment process, mediating conflicts between clients and candidates where necessary.
  • Working in collaboration with the internal recruitment team to ensure a seamless course of the recruitment process, and also providing feedback to remain based on client's needs and demands.
  • Soliciting and implementing feedback from clients and candidates to improve the recruiting process and improve the results.

Delivery/Account Manager-Bangalore

Affluent Global Services Pvt Ltd
Bangalore
09.2021 - 10.2022
  • Direct and guide a team of recruiters, providing necessary leadership, support, and mentorship; hold regular team meetings to discuss goals and challenges.
  • Ensure that the recruitment process is effective, standardized, and supportive of the best hiring practice. Review and approve posting jobs.
  • Liaise between the recruitment unit and the hiring managers, ensuring effective communication, and solving conflicts. Direct resolution of challenges through appropriate channels.
  • Develop and implement recruitment strategies aimed at realizing organizational hiring goals; analyse recruitment metrics and draw process enhancements.
  • Measure recruitment KPIs such as time-to-fill, cost-per-hire, and candidate quality; prepare and present regular reports for senior management.
  • Support recruiters by sourcing candidates and qualifying them; build a pipeline of available candidates, and participate in high-level interviews.
  • Identify training needs for the recruitment team and organize training and development; keep current on industry trends and best practices.
  • Ensure all recruitment activities are in line with employment laws and company policies. Maintain accurate documentation, manage the utilization of ATS, and any other recruitment tools.
  • Liaise with HR and other departmental heads and ensure a smooth onboarding process for new hires and transition from potential candidates to employees.

Delivery/Account Manager - Bangalore

Artech Infosystem Pvt Ltd
Bangalore
06.2019 - 02.2021

• Provided leadership to a team of eight members and worked on end-to-end delivery

Obligations.

• Managed escalations and ensured closure on monthly and quarterly targets.

• Collaborated with clients to understand prospects and planned and set their expectations, appropriate to the business requirements.

Senior Consultant - Bangalore

Antal Infotech Pvt Ltd
Bangalore
09.2016 - 05.2019

• Managed end-to-end recruitment cycles, including candidate sourcing, screening, and interview coordination.

• Dealt with mid-level and senior level positions across various domains.

• Proven experience in the ability to source and fill important roles.

IT Recruiter

Magna Infotech
Bangalore
07.2014 - 08.2016

• Source and find new candidates from multiple channels, including job portals and social and professional networks.

• Scheduling and handling of interviews between candidates and recruiting managers or technical teams.

• Understanding the technical requirements involved in several positions and having knowledge of multiple programming languages commonly associated with these roles, tools, and methodologies.

Education

MBA - Human Resources Management

VTU University
Belgaum
06-2013

Skills

  • End-to-End Recruitment
  • Team Management
  • Client Management
  • Talent Acquisition
  • Problem Solving
  • Employer Branding
  • Candidate Management
  • Account Management
  • Client Relationship Management
  • Contract Negotiation
  • Client meetings
  • Vendor Management

Certification

  • Team Leadership and Management: For successfully completing an online course Provided by Great Learning Academy.
  • Hirist.com: Awarded this certificate of achievement for successfully completing the hirist.com tech recruiter certificate Program.
  • Certificate on completing the live workshop on Chat GPT and AI hacks with MS office by Skill Nation.
  • Certificate on successfully completing online course on Chat GPT for HR Provided by Great Learning Academy.

LinkedIn Certifications

  • Key Account Management by Drew Boyd.
  • Generative AI, Recruiting, and Talent Acquisition by Glen Cathey.
  • Account Management: Maintaining Relationships by Miles Croft.
  • Certification Prep: SHRM-CP by Joanne Simon-Walters.
  • Generative AI in HR by Dr. Terri Horton.

Clients Handled

  • Cybage Software
  • Gavs Technologies
  • Persistent Systems
  • Pearson India
  • Cognizant
  • AON
  • Dedalus
  • Allstate
  • RBL
  • Kotak
  • Jade Global
  • Shell India Pvt Ltd

Accomplishments

Best Team Award and Best Account Manager: Recognized Twice for outstanding performance and valuable contribution towards the organization at Affluent Global Services.

Declaration

I hereby declare that all the information given above is true and correct to the best of my knowledge.

Timeline

Account Manager-Bangalore

APAR People world Pvt Ltd
02.2023 - 05.2024

Delivery/Account Manager-Bangalore

Affluent Global Services Pvt Ltd
09.2021 - 10.2022

Delivery/Account Manager - Bangalore

Artech Infosystem Pvt Ltd
06.2019 - 02.2021

Senior Consultant - Bangalore

Antal Infotech Pvt Ltd
09.2016 - 05.2019

IT Recruiter

Magna Infotech
07.2014 - 08.2016

MBA - Human Resources Management

VTU University
  • Team Leadership and Management: For successfully completing an online course Provided by Great Learning Academy.
  • Hirist.com: Awarded this certificate of achievement for successfully completing the hirist.com tech recruiter certificate Program.
  • Certificate on completing the live workshop on Chat GPT and AI hacks with MS office by Skill Nation.
  • Certificate on successfully completing online course on Chat GPT for HR Provided by Great Learning Academy.

LinkedIn Certifications

  • Key Account Management by Drew Boyd.
  • Generative AI, Recruiting, and Talent Acquisition by Glen Cathey.
  • Account Management: Maintaining Relationships by Miles Croft.
  • Certification Prep: SHRM-CP by Joanne Simon-Walters.
  • Generative AI in HR by Dr. Terri Horton.

Clients Handled

  • Cybage Software
  • Gavs Technologies
  • Persistent Systems
  • Pearson India
  • Cognizant
  • AON
  • Dedalus
  • Allstate
  • RBL
  • Kotak
  • Jade Global
  • Shell India Pvt Ltd
Najeer Mulla