Najmus Sahar
Assistant Manager
New Delhi
Summary
Dynamic Operations Manager with a proven track record of fostering team collaboration, implementing cost-cutting measures, and driving significant operational improvements. Expertise in optimizing processes to minimize expenses while maintaining the highest standards of product and service quality. Committed to cultivating high-performing teams to achieve organizational goals and enhance overall efficiency. Passionate about leveraging strategic insights to facilitate sustainable growth and operational excellence.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Management Trainee
TATA CAPITALS -
07.2025 - Current
- Conducted analysis of CIBIL reports, bank statements, and income proofs for product eligibility determinations.
- Pitched loan offerings effectively to prospective customers, driving increased engagement.
- Collaborated closely with credit, risk, operations, and collection teams to enhance workflow efficiency.
- Leveraged CRM tools for improved customer relationship management.
Intern
INDITEX ZARA
05.2024 - 07.2024
- RFID Technology Integration: Learned RFID technology to read RFID labels, and to track inventory levels and product movement.
- IPod-based Customer Service Solution: an iPod-based customer service tool, utilizing iOS technology.
- Data-Driven Visual Merchandising: Analyzed sales data and customer behavior to inform visual merchandising decisions.
- Inventory Management Process Optimization: Implementing process improvements and optimizing stockroom organization to reduce stockouts.
Education
MBA - Marketing
Balaji Institute of Management And Human Resource Development (BIMHRD)
PuneB. Com - General
Atmaram Sanatan Dharma College
DELHIXII - Commerce
Suditi Global Academy
EtawahX -
Suditi Global Academy
EtawahSkills
Process optimization
Analytical problem-solving
Service excellence
Monitoring performance metrics
Strategic team guidance
CRM expertise
Product strategy development
Certification
• Lean six sigma from KPMG.
• Company secretary (CS) Foundation Certificate.
• Company secretary (CS) Foundation Certificate.
Timeline
Sales Management Trainee
TATA CAPITALS -
07.2025 - Current
Intern
INDITEX ZARA
05.2024 - 07.2024
B. Com - General
Atmaram Sanatan Dharma College
XII - Commerce
Suditi Global Academy
X -
Suditi Global Academy
MBA - Marketing
Balaji Institute of Management And Human Resource Development (BIMHRD)
Extracurricular Activities
Volunteer in 2023 summer internship fair of Atmaram Sanatan Dharma College, Delhi university. Volunteer at Enactus ARSD's annual flagship exhibition 'KAUSHAL 21'. Lead fashion show at SBUP's cultural fest competition Ayyaswamy.
Position Of Responsibility And Achievements
- PR at ENACTUS ARSD (International social Entrepreneurship society)
- Lead cleanup drive AT SANJAYVAN, DELHI.
Hobbies and Interests
- Social media management.
- Public speaking.
Projects
- Resarch paper on Exploring the Influence of Social Media on Rapidly Changing Fashion Consumption Behavior among Youth.
- Project Samvedna, Enactus Arsd.
Personal Information
Languages
- English.
- Hindi.