NAJRUL ISLAM
Noida
Summary
Dynamic and results-oriented Sales Executive with 4+ years of proven success in the international BPO industry. Skilled in business development, lead generation, and client acquisition with expertise in identifying, qualifying, and converting high-quality leads. Adept at managing the full sales cycle, handling customer inquiries, and delivering tailored IT service solutions to drive revenue growth. Recognized for exceptional communication, negotiation, and relationship-building skills with a collaborative approach to mentoring sales teams. Proficient in CRM tools, pipeline management, and consultative selling strategies. Committed to continuous learning, achieving sales excellence, and consistently exceeding performance targets.
Overview
5
5
years of professional experience
Work History
Sales executive
Supportaholic technologies pvt LTD
Noida, Uttar Pradesh
02.2021 - Current
- Proactively managed high-volume cold calling campaigns, consistently generating new business opportunities.
- Led and mentored a team of sales representatives, providing training, performance coaching, and guidance to improve productivity and close rates.
- Identified, qualified, and nurtured potential leads, contributing to a stronger sales pipeline and higher conversion ratios.
- Efficiently handled and resolved incoming customer inquiries, ensuring excellent client satisfaction and retention.
- Delivered clear and persuasive presentations of the company’s IT services, effectively matching solutions to customer needs and driving sales growth.
Education
B. Com -
Campus of Open Learning, University of Delhi
07.2022
Skills
- Lead generation
- Customer service
- Cold calling
- Customers relationship management
- Conversant Ms office and internet application
- Excellent communication and interpersonal skills
- Negotiation Skills
- Proficiency in Hindi , English and Bengali
- Product knowledge
- Sales expertise
- Sales presentations
Languages
English
Hindi
Timeline
Sales executive
Supportaholic technologies pvt LTD
02.2021 - Current
B. Com -
Campus of Open Learning, University of Delhi