Naksha Rai N D
Bengaluru
Summary
Dynamic and detail-oriented Associate Product Manager with 3+ years of experience across product management, client integrations, and product operations. Skilled in Agile methodologies, SQL, and cross-functional collaboration to deliver scalable product solutions. Proven ability to manage complex integrations, improve customer journeys, and drive product performance using data-driven insights. Eager to transition into product roles within B2B SaaS or enterprise settings, leveraging strong communication, problem-solving, and analytical capabilities.
Overview
6
6
years of professional experience
Work History
Associate Product Manager
Shadowfax Technologies
10.2024 - Current
- Owned demand-side product roadmap, enhancing onboarding and delivery for e-commerce and hyperlocal clients.
- Led integration of 10+ enterprise clients, reducing onboarding time by 30%.
- Implemented feedback-driven product enhancements, increasing client satisfaction scores by 15%.
- Collaborated with cross-functional teams (Sales, Tech, Ops) to align priorities and delivery timelines.
- Utilized SQL and Kibana to troubleshoot and improve data flows, contributing to 20% reduction in delivery errors.
Product Analyst
Shadowfax Technologies
03.2023 - 12.2024
- Analyzed product metrics to identify areas of friction in client onboarding and integrations.
- Introduced dashboards and reports that improved stakeholder visibility and reduced decision-making cycles by 25%.
- Partnered with product managers to deliver features aligned with user and market needs.
- Contributed to roadmap prioritization using insights from user feedback and adoption metrics.
Product Operations
Shadowfax (Netscribes)
03.2022 - 02.2023
- Improved operational efficiency by streamlining coordination between engineering and support teams.
- Resolved client escalations with average response time under 2 hours.
- Created SOPs and process documents that accelerated onboarding of internal team members.
- Enabled faster go-lives by reducing deployment blockers by 20%.
Software Engineer
MR Technologies
05.2019 - 08.2020
- Built responsive front-end web pages using HTML and CSS.
- Supported bug fixing and testing efforts for multiple client projects.
Education
Bachelor of Engineering - Computer & Information Sciences
Vivekananda College of Engineering And Technology
Puttur01.2018
Skills
- Product Management & Roadmapping
- Client Integration & Onboarding
- Agile / Scrum / Jira
- SQL & Data Analysis
- Product Operations & Debugging (Kibana)
- Cross-functional Collaboration
- API Handling
Timeline
Associate Product Manager
Shadowfax Technologies
10.2024 - Current
Product Analyst
Shadowfax Technologies
03.2023 - 12.2024
Product Operations
Shadowfax (Netscribes)
03.2022 - 02.2023
Software Engineer
MR Technologies
05.2019 - 08.2020
Bachelor of Engineering - Computer & Information Sciences
Vivekananda College of Engineering And Technology
Similar Profiles
Tanya ChawlaTanya Chawla
Lead Associate at Shadowfax TechnologiesLead Associate at Shadowfax Technologies
BALAJI KESAR CBALAJI KESAR C
Assistant Manager at Shadowfax TechnologiesAssistant Manager at Shadowfax Technologies
Dilip BarmanDilip Barman
Associate Lead at Shadowfax TechnologiesAssociate Lead at Shadowfax Technologies
Naveen KumarNaveen Kumar
Loan Manager at Nomad CreditLoan Manager at Nomad Credit
Ipshita ChoudharyIpshita Choudhary
Program Manager at SprinklrProgram Manager at Sprinklr