NAKUL A V
THRISSUR
Summary
Experienced finance professional with a strong background in accounting, ready to improve financial management and reporting. Skilled in strategic sourcing, contract negotiation, and inventory management, utilizing extensive knowledge of supply chain dynamics to streamline procurement operations. Demonstrated success in building and maintaining solid supplier relationships. Known for effective problem-solving skills and empathetic communication style, appreciated for collaborative approach and flexibility in high-pressure settings.
Overview
6
6
years of professional experience
Work History
Accountant
LANCET GLASS AND METAL INDUSTRIES
11.2023 - Current
- Streamlined month-end closing by ensuring accurate and prompt processing of invoices.
- Conducted thorough accrual reviews to ensure prompt payments.
- Reconciled supplier statements to verify accuracy and adherence to policies.
- Maintained financial integrity through regular reconciliations.
- Resolved outstanding issues by conducting diligent follow-up and effective communication.
- Ensure the validity of accounting to correct nominal accounts.
- Resolve disputes, queries, and discrepancies with internal and external stakeholders.
- Track and resolve recoverable balances within agreed timeframes to ensure timely recoveries.
Account Executive Officer
KALLYATH DEVELOPERS PVT LTD
02.2022 - 10.2023
- Delivered technical support to customers throughout sales process.
- Organized promotional events to engage prospective buyers.
- Analyzed customer accounts and identified growth opportunities.
- Negotiated vendor contracts to secure optimal pricing for products.
- Developed account plans to expand customer base and increase revenue.
- Developed comprehensive reports detailing sales performance metrics such as lead conversion rates, average deal size.
Customer Support Specialist
Priwest Global Solutions
06.2019 - 06.2020
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Education
Bachelor of Commerce - FINANCE AND TAXATION
UNIVERSITY OF CALICUT
THRISSUR, KERALA04.2018
Skills
- Detailed account reconciliation
- Invoice management
- Support for audit processes
- Customer relationship management (CRM)
- Live chat support
- Customer response
- Financial transaction processing
- ERP systems proficiency
- Spreadsheet proficiency
- Time management
- Microsoft Excel
- Problem-solving
- Email communication
- Complaint handling
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Accountant
LANCET GLASS AND METAL INDUSTRIES
11.2023 - Current
Account Executive Officer
KALLYATH DEVELOPERS PVT LTD
02.2022 - 10.2023
Customer Support Specialist
Priwest Global Solutions
06.2019 - 06.2020
Bachelor of Commerce - FINANCE AND TAXATION
UNIVERSITY OF CALICUT
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