Nakul Govindjiwala
Mumbai
Summary
Risk and Control Officer with extensive expertise in risk management and compliance. Demonstrated success in conducting audits and control assessments that improve organizational effectiveness. Strong communication skills and a proactive approach to problem-solving enhance team collaboration. Focused on achieving organizational goals through strategic risk mitigation.
Overview
2026
2026
years of professional experience
Work History
Vice President - Risk Officer
Citicorp Services India Pvt. Ltd.
2020 - Current
- Implemented operational risk management framework and monitored associated activities.
- Resolved identified gaps by executing corrective action plans as required.
- Served as primary contact for auditors, including KPMG, PWC, and Deloitte.
- Reviewed and assessed quarterly and annual risk assessments for the Mumbai assessment unit as the MCA (Managers Control Assessment) lead.
- Collaborated with cross-functional teams to drive business process improvements and innovation.
- Performed control testing by reviewing samples to verify design effectiveness and operational integrity.
Senior Associate
BNP Paribas India Solutions Pvt. Ltd.
2014 - 2020
- Conducted control testing on T+1 basis for client setups by operations team.
- Reported incidents to management to facilitate corrective actions and mitigate financial risks.
- Collaborated with external auditors (PWC and Deloitte) to verify adequacy of proofs for client setups.
Senior Team Member
Bank of America Continuum India Pvt. Ltd.
2011 - 2014
- Executed controls and checks on claims submitted by operations team to mitigate risk.
- Analyzed losses from mortgage loans caused by defaulting borrowers.
- Conducted monthly root cause analysis of rejected claims and implemented corrections.
- Identified opportunities for process improvements through interdepartmental collaboration.
Education
Master of Business Administration - Finance
Welingkar Institute of Management
Mumbai06-2022
Bachelor of Commerce - Banking & Insurance
Nagindas Khandwala College
Mumbai05-2011
Skills
- Risk and control management
- Operational oversight
- Audit readiness
- Control assessment
- Process improvement
- Problem solving
- Attention to detail
- Critical thinking
- Effective communication
Languages
- English, Fluent
- Hindi, Fluent
- Gujarati, Fluent
Awards
- Bronze Award, 10/15/25, Citicorp Services, India, Pvt Ltd, for consistently providing exemplary operational support and a diligent approach in resolving issues
- Silver Award, 07/01/23, Citicorp Services India, Pvt Ltd, for conducting pre-audit reviews for GRA and TPD processes, and no issues were identified by the IA team
- Bravo Award, 10/01/17, BNP Paribas ISPL, successful migration of project, Signplus process
- Bronze Award, 01/01/13, BA Continuum Pvt Ltd., designing a controls framework in order to mitigate the losses
Timeline
Vice President - Risk Officer
Citicorp Services India Pvt. Ltd.
2020 - Current
Senior Associate
BNP Paribas India Solutions Pvt. Ltd.
2014 - 2020
Senior Team Member
Bank of America Continuum India Pvt. Ltd.
2011 - 2014
Master of Business Administration - Finance
Welingkar Institute of Management
Bachelor of Commerce - Banking & Insurance
Nagindas Khandwala College