Nalin Kumar
Senior Associate - Air India
No:11 , 11th cross street , Mangala Nagar, Porur , Chennai,Tamil Nadu
Summary
A dynamic leader and strategic thinker, I excelled at Air India by enhancing operational efficiency and leading teams to success in high-stakes environments. My expertise in data analytics and team leadership, coupled with a track record of improving team performance by over 30%, showcases my ability to meet critical challenges with decisive action and innovative solutions.
Hardworking and enthusiastic about take on exciting new challenges . Dynamic communicator with disciplined approach.
Overview
23
23
years of professional experience
3
3
Languages
Work History
Senior Associate
Air India
Chennai
05.2002 - Current
- Provided support during crisis situations by acting as a liaison between stakeholders.
- Ensured compliance with regulations by maintaining up-to-date knowledge of industry standards.
- Collaborated with other departments to ensure smooth operations and effective coordination during critical incidents.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Maintained safety standards by conducting regular inspections and implementing corrective actions as needed.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement.
- Contributed to the successful execution of large-scale events through meticulous planning and coordination efforts.
- Enhanced operational efficiency by streamlining communication processes within the team.
Education
Bachelor of Arts -
TNOU
Chennai, India 04.2001 -
Skills
Team leadership
Performance monitoring
Team supervision
Data analytics
Schedule management
Timeline
Senior Associate
Air India
05.2002 - Current
Bachelor of Arts -
TNOU
04.2001 -
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