Summary
Overview
Work History
Education
Skills
Timeline
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Nalini Goswami

Nalini Goswami

Compliance Professional
Delhi

Summary

Detail-oriented compliance professional with 7+ years of experience in managing documentation, regulatory reviews, and client-facing operations. Currently leading end-to-end compliance processes for skills assessment services at VETASSESS, ensuring alignment with Australian standards and quality benchmarks.

Overview

8
8
years of professional experience
4031
4031
years of post-secondary education
2
2
Languages

Work History

Team Lead – Compliance

VETASSESS
Delhi
03.2023 - Current
  • Conduct on-site audits of employment records across multiple client locations, engaging with employees, HR teams, and supervisors to collect information in line with DOHA (Australia) requirements.
  • Prepare comprehensive audit reports based on findings and submit all documentation to the Melbourne Integrity Team for final decision-making.
  • Ensure adherence to Australian skills assessment guidelines and maintain compliance with all regulatory standards throughout the assessment lifecycle.
  • Serve as the first point of contact for compliance-related queries, supporting resolution and process improvement initiatives.
  • Maintain audit-ready records and support internal/external quality audits through accurate data management and reporting.
  • Assist in training and mentoring new and existing team members on compliance protocols, documentation checks, and internal systems.

Operations Executive

ISA Global
Noida
06.2017 - 03.2023
  • Maintain strong professional relationships with clients and team members through regular calls and meetings to ensure smooth communication and service delivery.
  • Handle client queries efficiently via email and phone, and assist in gathering, verifying, and organizing all necessary legal and immigration-related documents.
  • Conduct thorough checks to validate client information and ensure alignment with assessment and regulatory standards.
  • Guide clients through profile creation, eligibility checks for different provinces, and help them navigate the permanent residency process.
  • Assist in selecting correct NOC codes, drafting reference letters, and suggesting document alternatives to meet compliance when originals are unavailable.
  • Maintain accurate records using spreadsheets and monitor deadlines to ensure all documents are submitted on time for audit readiness.
  • Support new team members by training them on assessment procedures, documentation rules, and quality standards.

Education

Master of Commerce -

IGNOU
Delhi
07-2016

Bachelor of Commerce (Hons) -

University of Delhi
Delhi
07-2014

Skills

  • Compliance

  • SOP

  • Client Handling

  • Audits & QA

  • MS Excel & Docs

Timeline

Team Lead – Compliance

VETASSESS
03.2023 - Current

Operations Executive

ISA Global
06.2017 - 03.2023

Master of Commerce -

IGNOU

Bachelor of Commerce (Hons) -

University of Delhi

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