NALINI KANTA PATTANAYAK
BHUBANESWAR
Summary
Dynamic Operations Manager with extensive experience at COMFORT-INN, excelling in process optimization and customer relationship management. Proven track record in enhancing operational efficiency and ensuring quality assurance, leading to improved guest satisfaction. Adept at inventory control and supply chain management, driving success in fast-paced hospitality environments.
Overview
15
15
years of professional experience
Work History
Operation Manager
COMFORT-INN
04.2024 - 10.2025
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Operation Manager
THE KANOPY GREENS Hotels
Dehradun
10.2022 - 01.2024
Manager
BYANJAN
Boudh
04.2021 - 09.2022
Operation Manager
Reliance Dehej
Dehej
03.2020 - 01.2021
- Company Overview: Managed by SHIVA CATERERS & SHIVA HOSPITALITY SERVICE pvt.ltd
- Managed by SHIVA CATERERS & SHIVA HOSPITALITY SERVICE pvt.ltd
F&B Manager
THE FERN SATTVA RESORT POLO FOREST
Polo Forest
10.2018 - 12.2019
F & B Executive
THE FERN GIR FOREST RESORT
Sasan
10.2011 - 05.2018
F & B Executive
MADHUBAN HIGHLAND
Mussoorie
04.2011 - 09.2011
Captain (F&B)
THE FERN GARDENIA RESORTS
Goa
11.2010 - 04.2011
Education
FSSAI training complete in feb -
01.2018
FERN GIR FOREST RESORT SASANGIR
GUJARAT01.2013
BEST -
01.2009
Diploma - Hotel Management Course
I.T.I MARGO
Goa01.2004
Higher Secondary -
Rourkela [Fertilizer High School
INNKY, OrissaSkills
- Operations management
- Process optimization
- Supply chain management
- Inventory control
- Quality assurance
- Customer relationship management
References
References: Available on Request.
Timeline
Operation Manager
COMFORT-INN
04.2024 - 10.2025
Operation Manager
THE KANOPY GREENS Hotels
10.2022 - 01.2024
Manager
BYANJAN
04.2021 - 09.2022
Operation Manager
Reliance Dehej
03.2020 - 01.2021
F&B Manager
THE FERN SATTVA RESORT POLO FOREST
10.2018 - 12.2019
F & B Executive
THE FERN GIR FOREST RESORT
10.2011 - 05.2018
F & B Executive
MADHUBAN HIGHLAND
04.2011 - 09.2011
Captain (F&B)
THE FERN GARDENIA RESORTS
11.2010 - 04.2011
FSSAI training complete in feb -
FERN GIR FOREST RESORT SASANGIR
BEST -
Diploma - Hotel Management Course
I.T.I MARGO
Higher Secondary -
Rourkela [Fertilizer High School