Nalinikant swain
Data Analyst
Bengaluru,KA
Summary
Dynamic Data Analyst with a proven track record at CSG System International Pvt Ltd, excelling in data visualization, analysis, and Python programming. Leveraged expertise in Excel and Tableau to enhance decision-making and efficiency, boosting operational productivity. Known for exceptional problem-solving abilities and teamwork, consistently delivering data-driven insights for continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Analyst
CSG System International Pvt Ltd
04.2019 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Increased efficiency in the monitoring process by automating routine tasks using scripting languages and scheduling tools.
- Provided round-the-clock support for high-priority incidents, ensuring minimal disruption to business operations.
- Served as the primary point of contact for all inquiries related to automation equipment performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
- Implemented automated tools for continuous monitoring of system logs, reducing manual efforts by the team.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Collaborated with IT department to ensure seamless application of security policies across all technology platforms.
- Reduced false alarms by fine-tuning intrusion detection system configurations based on historical analysis of incidents.
- Enhanced network security by monitoring systems for potential threats and vulnerabilities.
- Maintained accurate documentation of all SOC activities, facilitating knowledge sharing across the organization.
- Provided technical support during high-priority incidents, ensuring timely resolution with minimal impact on business operations.
- Monitored key performance indicators to identify opportunities for continuous product improvement and growth.
- Accelerated delivery of new features with thorough testing and data-driven decision-making processes.
Senior IT Systems Administrator
IncubexNestavera Group
11.2017 - 03.2019
- Installed and configured network printers and other peripheral devices.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Planned and implemented upgrades to system hardware and software.
Network Engineer
ACT Fibernet
02.2016 - 10.2017
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Troubleshot complex multi-vendor network service provider issues.
Education
Bachelor of Science - Bachelor of Computer Science
Rabindranath Tagore University
Indore12-2018
Bachelor of Science - Electronics And Communications Engineering
Dhabaleswar Institute of Polytechnic
Cuttack, India02-2013
Skills
- Data visualization and presentations - Kibana, Power BI
- Data analysis- Elastic search, Zabbix , Stathub
- Python programming
- Excel function
- Tableau
- Reporting tools- Hellix, BMC remedy,
- Testing- Jennkis
- Technical analysis -Kibana, Elastic search, Cyber ark
- MS Excel, Jira, Confluence
- Log analysis- Elastic
- Alerting -SolarWinds NPM, Zabbix, Elasticsearch
- Monitoring tool- SCOM, Solarwinds, Live pulse -EOG
Affiliations
- Incident response management, Analytical thinking, Compliance monitoring, Risk management, Teamwork and collaboration, Problem-solving abilities, Organizational skills, Decision-making Effective communication, Active listening, Reliability, Multitasking Abilities, Time management, Vulnerability assessment, Multivariate analysis.
Certification
- IBM Data Science Professional Certificate - IBM.
- Python Programming Certificate – Python Institute.
- CompTIA Certification
- Power BI Data Analyst Associate Certification – IBM.
- SRESRE-DEVOPS INSTITUTE.
Music
Love to listen Music.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Analyst
CSG System International Pvt Ltd
04.2019 - Current
Senior IT Systems Administrator
IncubexNestavera Group
11.2017 - 03.2019
Network Engineer
ACT Fibernet
02.2016 - 10.2017
Bachelor of Science - Bachelor of Computer Science
Rabindranath Tagore University
Bachelor of Science - Electronics And Communications Engineering
Dhabaleswar Institute of Polytechnic
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