Nalini Krishna Pantham
Technical Manager
Hyderabad,TG
Summary
Versatile Technical Manager with over 14+ years of experience in Software Testing Client – Server, and Mobile across multiple domains, and capable of managing cross-functional teams of up to 10 members for more than 4 years. A Business Savvy Management Professional, I possess rich and qualitative experience across IT Corporate Workplaces, Cloud Projects, and Web Application project delivery. Skilled in driving technical excellence and achieving outstanding results.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Technical Manager
AgreeYa Solutions ( Client: ServiceNow)
6 2023 - Current
- Produced detailed solution architecture documents on features and functions of IT products for internal and external audiences, and proposed and reviewed architectures for solutions for cross-cutting software capabilities
- Led, coached, and mentored 10 software engineers with a focus on career growth, regular 1:1, and timely and actionable feedback, it has improved deliverables by 20%
- Monitored and Optimized SLA Performance metrics, achieving a 20% reduction in service downtime and a 25% performance in SLA compliance
- Led analysis of the ServiceNow products, resulting in a 20% reduction in turnaround time by enhancing failure analysis capabilities and improving the overall system reliability.
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Developed suggestions for technical process improvements to optimize resources.
Senior Technical Lead
Atmecs
07.2015 - 06.2023
- The process of building, configuring, and executing continuous integration (CI) jobs and pipelines across teams has been streamlined by identifying specific scenarios
- As a result, the speed of releases has been improved by 25%
- Collaborated closely with clients to prioritize backlog items, resulting in a 20% increase in completed backlog items, which aligned with client needs and expectations
- Developed utility tools for transaction creation and analyzing application logs reducing debugging time
- Headed an Agile team of 10, overseeing high-quality delivery by conducting regular reviews and daily status updates to clients, resulting in increased transparency
- Built and led an outstanding, dynamic team of 8 engineers, to make the platform production-grade, scalable, robust, and modernized as per industry standards.
Senior Software Engineer - QA
CipherCloud (Lookout)
03.2014 - 07.2015
- Contributed to the development of a security Testing framework, and performed penetration testing of applications with 99% detection of vulnerabilities
- Responsible for securing applications of File storage (Box), also designed and implemented a Disaster Recovery and Backup plan
- Deep understanding & proven experience in working on security and compliance.
Senior Software Engineer
KnoahSoft (Avaya)
07.2009 - 03.2014
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff
- Developed utility tools for transaction creation and analyzing application logs reducing debugging time
- Closely worked with cross-functional teams, management, and support teams for integration, production support, mitigation of risks, and high-quality delivery of tasks.
Education
B. Tech - Electronics and Communication Engineering
MITS, JNT University
10.2001 - 05.2005
Skills
Programming: C, Java
Performance Testing: JMeter, Load Complete, Rally
Test Management: TFS, Jira, TRAC, Mind Map, Tortoise SVN, Test Link
Security Testing: Burp Suite, OWASP ZAP
Automation: Protractor, SIP, Load Test tool, Selenium
Cloud: Docker, AWS, OpenStack
DevOps and IT: Jenkins, TFS Version Controls: SVN, Git, ServiceNow
Protocols: TCP/IP, SIP, SCCP, RTP, UDP, RTCP
OS: Ubuntu, RedHat, Windows Server
Monitoring: Splunk, Grafana, StatsNow, Catchpoint
Databases: SQL Server 2005, 2008, Postgresql-93, MySQL, Maria Db
Routing Management Planning
Performance Metric Design
Team Collaboration
Technical process improvement
Software Architecture
Employee Recruitment
Client Relationship Building
Presentations and public speaking
Awards
- Star Performer Award at Atmecs for Q4 2021& Q1 2023
- Best Emerging Leader Award for YEAR - 2020
- Associate of the Year award in Cipher Cloud in 2014
Certification
ISTQB
Playing Cricket, Travelling
As well as physical health benefits, cricket can also bring other benefits and opportunities such as: Team skills. Social skills such as cooperation, communication and learning how to cope with winning and losing. Social interaction – it's a great way to meet new people and make new friends.
Most of all I like to travel by car and spend a little time at different places. Although long journeys are tiring me sometimes, but that doesn't stop me. First of all, it's always nice to stay in a different place for a change. Secondly, I'm interested in seeing new sights, exploring different cultures and el
Timeline
Senior Technical Lead
Atmecs
07.2015 - 06.2023
ISTQB
06-2014
Senior Software Engineer - QA
CipherCloud (Lookout)
03.2014 - 07.2015
Senior Software Engineer
KnoahSoft (Avaya)
07.2009 - 03.2014
B. Tech - Electronics and Communication Engineering
MITS, JNT University
10.2001 - 05.2005
Technical Manager
AgreeYa Solutions ( Client: ServiceNow)
6 2023 - Current