Namambo Johnson
Portage
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Telemarketer
Teleperformance USA
01.2022 - 09.2022
- Telemarketing for USAA Bank Direct Support Service Specialist
- Informed current and prospective customers of promotions and new or upgraded products.
Basic Nurse Assistant
Millers Merry Manor Nursing Home
04.2018 - 05.2021
- Cared for clients with diagnoses such as dementia with daily living assistance.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Customer Service Representative
Dominos Pizza Inc.
08.2017 - 11.2017
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Co Founder Of African Restaurant
Oasis African Cuisine
02.2012 - 06.2014
- Correctly calculated inventory and ordered appropriate supplies.
- Developed unique events and special promotions to drive sales.
- Coordinated with catering staff to deliver food services for special events and functions.
Marketing Executive
Zambia International Trade Investment Company
02.2009 - 02.2011
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Collaborated with developers, advertisers and production managers to market products and services.
- Planned and executed international events and marketing programs to increase visibility of the company.
Programs Coordinator
Women In Sports Zambia
07.2006 - 01.2009
- Facilitated events and fundraisers to help young talented girls to qualify for international sports scholarships and educational exchange opportunities outside Zambia.
High School Teacher
Kabulonga Girls High School
05.2005 - 09.2006
- Delivered prepared lesson plans using instructional materials and tools.
- Taught History to 30 students in classroom setting.
- Participated in school district meetings and parent-teacher conferences to give insight into student progress and curriculum plans.
Education
Associate of Science - Social Work
Indiana University, Northwest
Gary, IN08-2027
Associate of Arts - History
University of Zambia
Lusaka, Zambia08-2010
High School Diploma -
Kabulonga Girls High School
Lusaka, Zambia01-2000
Skills
- Event coordination
- Sponsorship strategy development
- Course development with student-centered approach
Accomplishments
- Achieved a great turn out and crowd of members for a NAMI event (National Alliance on Mental Illness at the Portage Recovery Association through effectively helping with event planning.
Certification
- CPSP Training - 4weeks
- Marketing Training-2 weeks
Languages
English
Full Professional
French
Limited Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Mindfulness Practices
- Dancing
- Gardening
- Cooking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Telemarketer
Teleperformance USA
01.2022 - 09.2022
Basic Nurse Assistant
Millers Merry Manor Nursing Home
04.2018 - 05.2021
Customer Service Representative
Dominos Pizza Inc.
08.2017 - 11.2017
Co Founder Of African Restaurant
Oasis African Cuisine
02.2012 - 06.2014
Marketing Executive
Zambia International Trade Investment Company
02.2009 - 02.2011
Programs Coordinator
Women In Sports Zambia
07.2006 - 01.2009
High School Teacher
Kabulonga Girls High School
05.2005 - 09.2006
Associate of Science - Social Work
Indiana University, Northwest
Associate of Arts - History
University of Zambia
High School Diploma -
Kabulonga Girls High School
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