Namambo Johnson
Portage
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Telemarketer
Teleperformance USA
Hammond, IN
01.2022 - 09.2022
- Telemarketing for USAA Bank Direct Support Service Specialist
- Informed current and prospective customers of promotions and new or upgraded products.
Basic Nurse Assistant
Millers Merry Manor Nursing Home
Hobart, IN
04.2018 - 05.2021
- Cared for clients with diagnoses such as dementia with daily living assistance.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Customer Service Representative
Dominos Pizza Inc.
Hobart, IN
08.2017 - 11.2017
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Co Founder Of African Restaurant
Oasis African Cuisine
ZAMBIA
02.2012 - 06.2014
- Correctly calculated inventory and ordered appropriate supplies.
- Developed unique events and special promotions to drive sales.
- Coordinated with catering staff to deliver food services for special events and functions.
Marketing Executive
Zambia International Trade Investment Company
Lusaka Zambia
02.2009 - 02.2011
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Collaborated with developers, advertisers and production managers to market products and services.
- Planned and executed international events and marketing programs to increase visibility of the company.
Programs Coordinator
Women In Sports Zambia
Lusaka, Zambia
07.2006 - 01.2009
- Facilitated events and fundraisers to help young talented girls to qualify for international sports scholarships and educational exchange opportunities outside Zambia.
High School Teacher
Kabulonga Girls High School
Lusaka, Zambia
05.2005 - 09.2006
- Delivered prepared lesson plans using instructional materials and tools.
- Taught History to 30 students in classroom setting.
- Participated in school district meetings and parent-teacher conferences to give insight into student progress and curriculum plans.
Education
Associate of Science - Social Work
Indiana University, Northwest
Gary, IN08-2027
Associate of Arts - History
University of Zambia
Lusaka, Zambia08-2010
High School Diploma -
Kabulonga Girls High School
Lusaka, Zambia01-2000
Skills
- Event coordination
- Sponsorship strategy development
- Course development with student-centered approach
Accomplishments
- Achieved a great turn out and crowd of members for a NAMI event (National Alliance on Mental Illness at the Portage Recovery Association through effectively helping with event planning.
Certification
- CPSP Training - 4weeks
- Marketing Training-2 weeks
Languages
English
Full Professional
French
Limited Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Mindfulness Practices
- Dancing
- Gardening
- Cooking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Telemarketer
Teleperformance USA
01.2022 - 09.2022
Basic Nurse Assistant
Millers Merry Manor Nursing Home
04.2018 - 05.2021
Customer Service Representative
Dominos Pizza Inc.
08.2017 - 11.2017
Co Founder Of African Restaurant
Oasis African Cuisine
02.2012 - 06.2014
Marketing Executive
Zambia International Trade Investment Company
02.2009 - 02.2011
Programs Coordinator
Women In Sports Zambia
07.2006 - 01.2009
High School Teacher
Kabulonga Girls High School
05.2005 - 09.2006
Associate of Science - Social Work
Indiana University, Northwest
Associate of Arts - History
University of Zambia
High School Diploma -
Kabulonga Girls High School