NAMAN BHARARA
New Delhi
Summary
To work in a challenging and stimulating environment, where I can learn and deliver my best for the dynamic growth of the organization, as well as my career.
Overview
3
3
years of professional experience
Work History
Teammate
TaskUs
07.2022 - Current
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Kept accurate records of all customer interactions and transactions.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Care Executive
Amazon Development Center
08.2021 - 07.2022
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Care Executive
Amazon Development Center
06.2020 - 01.2021
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept accurate records of all customer interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Commerce (B.Com) -
Delhi University, SOL
2023
12th Grade (Senior Secondary) -
C.B.S.E
2019
10th Grade (Secondary) -
C.B.S.E
2017
Skills
- Emergency Situations
- Technical Support and Assistance
- Customer Satisfaction
- Customer Service Best Practices
- Customer Relationship Management
- Ability to work within deadlines,
- BPO/KPO experience
- Ability to work independently and as part of team
Timeline
Teammate
TaskUs
07.2022 - Current
Customer Care Executive
Amazon Development Center
08.2021 - 07.2022
Customer Care Executive
Amazon Development Center
06.2020 - 01.2021
Bachelor of Commerce (B.Com) -
Delhi University, SOL
12th Grade (Senior Secondary) -
C.B.S.E
10th Grade (Secondary) -
C.B.S.E
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