Naman Tiwari
Associate Product Lead
Bengaluru
Summary
Result-driven Product Manager with 2+ years of experience in the B2B SaaS space, specializing in product lifecycle management, feature prioritization, and data-backed decision-making. MBA from IIM Sambalpur with hands-on exposure to agile methodologies, user-centric design, and sprint-based release cycles. Proven ability to drive product enhancements, reduce churn, and collaborate with engineering, design, QA, and customer-facing teams to deliver impactful digital solutions. Experience working on AI tools, low-code tools, and API-integrated platforms.
Overview
3
3
years of professional experience
1
1
years of post-secondary education
2
2
Languages
Work History
Associate Product Lead
Zycus
04.2024 - Current
- Designed solution concepts and developed user stories in collaboration with cross-functional teams, enabling faster sprint planning and on-time feature delivery.
- Refined and prioritized feature backlog using Jira & Confluence; led backlog grooming and sprint rituals for multiple product modules.
- Coordinated release plans with minimal regression issues; contributed to testing and documentation processes with QA and support teams.
- Conducted usability testing with 80%+ satisfaction thresholds; worked closely with UX and engineering to develop intuitive B2B interfaces.
- Leveraged analytics to drive decisions, improving NPS by 20% and reducing post-launch defects by 25%.
- Facilitated API-based integrations and created documentation for smooth handovers to customers and partners.
Assistant System Engineer Trainee
Tata Consultancy Services
05.2021 - 08.2022
- Maintained 50+ enterprise applications as part of a global delivery team; handled BAU tasks, proactive issue triaging, and user support.
- Designed a performance dashboard using Splunk Cloud, reducing manual query effort by 60 hours/month.
- Implemented documentation revamp and onboarding framework, reducing ramp-up time by 13 hours.
- Awarded 'On-the-Spot' for exemplary ownership and promoted to senior-level within 8 months.
Education
MBA -
Indian Institute of Management
01.2022 - 01.2024
B.Tech - Mechanical Engineering
Bundelkhand Institute of Engineering & Technology
01.2016 - 01.2020
Skills
Jira
Timeline
Associate Product Lead
Zycus
04.2024 - Current
MBA -
Indian Institute of Management
01.2022 - 01.2024
Assistant System Engineer Trainee
Tata Consultancy Services
05.2021 - 08.2022
B.Tech - Mechanical Engineering
Bundelkhand Institute of Engineering & Technology
01.2016 - 01.2020
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