Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naman Tiwari

Associate Product Lead
Bengaluru

Summary

Result-driven Product Manager with 2+ years of experience in the B2B SaaS space, specializing in product lifecycle management, feature prioritization, and data-backed decision-making. MBA from IIM Sambalpur with hands-on exposure to agile methodologies, user-centric design, and sprint-based release cycles. Proven ability to drive product enhancements, reduce churn, and collaborate with engineering, design, QA, and customer-facing teams to deliver impactful digital solutions. Experience working on AI tools, low-code tools, and API-integrated platforms.

Overview

3
3
years of professional experience
1
1
years of post-secondary education
2
2
Languages

Work History

Associate Product Lead

Zycus
04.2024 - Current
  • Designed solution concepts and developed user stories in collaboration with cross-functional teams, enabling faster sprint planning and on-time feature delivery.
  • Refined and prioritized feature backlog using Jira & Confluence; led backlog grooming and sprint rituals for multiple product modules.
  • Coordinated release plans with minimal regression issues; contributed to testing and documentation processes with QA and support teams.
  • Conducted usability testing with 80%+ satisfaction thresholds; worked closely with UX and engineering to develop intuitive B2B interfaces.
  • Leveraged analytics to drive decisions, improving NPS by 20% and reducing post-launch defects by 25%.
  • Facilitated API-based integrations and created documentation for smooth handovers to customers and partners.

Assistant System Engineer Trainee

Tata Consultancy Services
05.2021 - 08.2022
  • Maintained 50+ enterprise applications as part of a global delivery team; handled BAU tasks, proactive issue triaging, and user support.
  • Designed a performance dashboard using Splunk Cloud, reducing manual query effort by 60 hours/month.
  • Implemented documentation revamp and onboarding framework, reducing ramp-up time by 13 hours.
  • Awarded 'On-the-Spot' for exemplary ownership and promoted to senior-level within 8 months.

Education

MBA -

Indian Institute of Management
01.2022 - 01.2024

B.Tech - Mechanical Engineering

Bundelkhand Institute of Engineering & Technology
01.2016 - 01.2020

Skills

Jira

Timeline

Associate Product Lead

Zycus
04.2024 - Current

MBA -

Indian Institute of Management
01.2022 - 01.2024

Assistant System Engineer Trainee

Tata Consultancy Services
05.2021 - 08.2022

B.Tech - Mechanical Engineering

Bundelkhand Institute of Engineering & Technology
01.2016 - 01.2020
Naman TiwariAssociate Product Lead