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NAMBIRAJAN KONAR
Mumbai
Summary
Dynamic professional specializing in performance monitoring and process improvement. Efficiently resolves customer escalations while ensuring high satisfaction levels. Cultivates strong stakeholder relationships and manages deadlines to achieve successful outcomes.
Overview
7
7
years of professional experience
Work History
Senior Executive
Resolve Logistics
12.2024 - Current
- Managed end-to-end import and export operations, ensuring smooth shipment execution.
- Coordinated with port authorities for shipment tracking and operational updates.
- Handled container collection and devanning operations.
- Coordinated with customers for customs clearance and delivery scheduling.
- Procured competitive freight quotations and negotiated cost-effective pricing.
- Maintained shipment records, tracking documents, and system updates.
- Issued customer invoices and Notices of Arrival (NOA).
- Monitored quotations, sales performance, and profitability.
- Arranged door pickup and final delivery across the UK for LCL & FCL shipments.
- Managed General Ledger (GL) activities, including journal entries, ledger maintenance, and account reconciliations.
- Handled Accounts Receivable (AR), Accounts Payable (AP), and bank reconciliations, ensuring accurate financial records and timely settlement of transactions.
- Ensured timely deliveries while maintaining high customer satisfaction.
Senior Officer
CMA CGM Global Business Services India
08.2020 - 09.2024
- Served as Subject Matter Expert (SME) across multiple teams.
- Conducted export documentation quality checks.
- Managed US ISF filing and compliance processes.
- Handled Nordics import registration and billing.
- Issued Arrival Notices before shipment ETA.
- Managed NVOCC rate agreements as per FMC regulations.
- Resolved customer escalations using Salesforce.
- Trained new employees and improved operational workflows.
Process Associate
DHL Global Forwarding
02.2019 - 06.2020
- Coordinated shipment bookings with shipping lines.
- Managed export documentation and shipment lifecycle.
- Ensured compliance with international trade regulations.
- Managed key ocean freight export accounts.
Education
MBA - Marketing
Yashwantrao Chavan Maharashtra Open University
Bachelor of Mass Media - Mass Media
Chandrabhan Sharma College of Science, Commerce & Arts
HSC - SCIENCE
NES Ratnam College of Arts, Science & Commerce
SSC - 10th
Vani Vidyalaya High School
Skills
- Import & Export Operations
- Ocean Freight (LCL/FCL)
- Shipment Tracking
- Customs Coordination
- General Ledger (GL)
- Bank Reconciliation
- Invoicing & Billing
- Freight Forwarding
- Performance monitoring
- Complaint handling and resolution
- Deadline management
- ERP / Cargo Wise / IIANS (Basic)
- Stakeholder Management
- Process Improvement
Interests
Timeline
Senior Executive
Resolve Logistics
12.2024 - Current
Senior Officer
CMA CGM Global Business Services India
08.2020 - 09.2024
Process Associate
DHL Global Forwarding
02.2019 - 06.2020
MBA - Marketing
Yashwantrao Chavan Maharashtra Open University
Bachelor of Mass Media - Mass Media
Chandrabhan Sharma College of Science, Commerce & Arts
HSC - SCIENCE
NES Ratnam College of Arts, Science & Commerce
SSC - 10th
Vani Vidyalaya High School