NAMEERA FATHIMA GOOTY MOHAMMED
Hyderabad
Summary
Site reliability engineer with expertise in enhancing system performance and uptime at Qvantel Software Solutions. Proficient in Python and incident management, achieving a significant reduction in incident response time through streamlined CI/CD pipelines and robust monitoring solutions across cloud infrastructures.
Overview
3
3
years of professional experience
Work History
Site Reliability Engineer
TMUS Global Solutions
Hyderabad
12.2025 - Current
- Ensured system reliability by implementing proactive monitoring and leading incident response efforts.
- Monitored application logs and server metrics with Splunk analytics tool, executing corrective actions to resolve issues effectively.
- Developed and implemented Splunk dashboards to monitor system performance.
- Conducted root cause analysis to identify and mitigate recurring incidents.
- Created comprehensive documentation of best practices and procedures for incident response activities to streamline operations.
- Analyzed system logs regularly using automated tools such as Splunk.
Site Reliability Engineer
Qvantel Software Solutions
Hyderabad
03.2024 - Current
- Proactively monitored and maintained highly available production environments using Prometheus, Grafana, Nagios, and the ELK Stack (Elasticsearch, Logstash, Kibana), identifying performance bottlenecks, and ensuring system health and availability.
- Managed and troubleshot containerized applications deployed via Kubernetes (EKS/AKS), Docker, and Mesos, implementing scalability strategies, and ensuring system uptime across AWS and Azure cloud infrastructures.
- Automated recurring operational tasks and deployment workflows using Python, Bash, and Shell scripting, enhancing incident response time and minimizing manual workload.
- Built and maintained CI/CD pipelines using Jenkins, Azure DevOps, and Bitbucket, streamlining code deployment, testing, and release processes in accordance with DevOps best practices.
- Used Helm for managing Kubernetes manifests and deploying cloud-native services; implemented configuration management with Ansible to support consistent environments across stages.
- Collaborated with development and platform teams to optimize system performance and enforce Site Reliability Engineering (SRE) principles (SLOs, SLIs, error budgets), contributing to reduction in unplanned downtime.
- Maintained detailed documentation of incidents, RCA reports, and preventive actions in Confluence, while tracking issues and service delivery through JIRA.
- Managed infrastructure code using Git and Bitbucket for effective version control.
- Managed and optimized AWS EC2 instances for reliable compute capacity through provisioning, monitoring, and automated scaling, supporting production workloads.
- Utilized Instana for automated application performance monitoring and real-time observability to quickly detect and resolve system issues.
- Performed root cause analysis of production incidents and provided recommendations for improvement.
Site Reliability Engineer Trainee
Qvantel Software Solutions
Hyderabad
02.2023 - 03.2024
- Monitored infrastructure using Nagios and Kibana to ensure system reliability.
- Maintained and updated Linux servers, NGINX configurations, and log pipelines using Logstash.
- Gained hands-on experience with DevOps tools, including Docker, Git, and Kubernetes, through shadowing and training.
- Learn to use Docker, Helm, and Ansible for configuration management and container orchestration.
- Delivered L1/L2 support by troubleshooting infrastructure and application issues, ensuring adherence to SLA, and customer satisfaction goals.
- Troubleshot incidents, documented issues in JIRA, and participated in post-incident reviews to enhance incident management.
- Gain experience in managing Linux environments, and performing routine system checks and upgrades.
Education
Bachelor of Technology (B.Tech) - Computer Science
Nalla Malla Reddy Engineering College
Hyderabad01-2023
Skills
- Kubernetes
- Docker
- Linux administration
- Git
- Azure cloud
- Prometheus
- Grafana (Loki)
- Ansible
- Kibana
- ELK Stack
- Nagios
- Linux
- Splunk
- EKS/AKS
- Instana
- Python
- C
- Shell scripting
- Bash
- JavaScript
- HTML
- Incident Management
- API management
- SLA management
- Windows
- JIRA
Languages
- English, Fluent
- Telugu, Fluent
- Hindi, Fluent
Projects
Application for skin disease diagnosis using ConvNet, 6 months
- Developed a user-friendly web application using HTML, CSS (frontend), and Python (backend)
- Developed a user-friendly web application using HTML, CSS (frontend), and Python (backend); integrated a pre-trained model to identify skin diseases from uploaded images, and enabled appointment booking with doctors
Smart blind stick for visually impaired people, 9 months
- Built an IoT-based smart stick using ultrasonic and water sensors, integrated with the Blynk app for emergency alerts and location tracking
Timeline
Site Reliability Engineer
TMUS Global Solutions
12.2025 - Current
Site Reliability Engineer
Qvantel Software Solutions
03.2024 - Current
Site Reliability Engineer Trainee
Qvantel Software Solutions
02.2023 - 03.2024
Bachelor of Technology (B.Tech) - Computer Science
Nalla Malla Reddy Engineering College