Namit Sahai

A competent professional offering 10+ years of experience in international banking operations, risk analytics, client satisfaction, and team management. Operational Excellence expert, well-trained to diagnose an organization's gaps in operational excellence; provided advisory and mentoring assistance to close the developmental gaps identified. Client-centric, multi-functional expert in mapping client's requirements and providing them best solutions involving evaluation and definition of the scope of the project and finalization of the project requirements. Proven skills in Project Management; streamlined the multiple portfolios as per the core business objectives; developed internal project management techniques; identified Scope, Schedule, methodology and Resource Plan. Experienced in leading strategic planning and executing successful comprehensive business programs with proven track record of improving cost effective operational stability, efficiency and profitability. Hands-on experience in setting up processes, streamlining operations, assigning & evaluating the work performance of personnel and maintaining an adaptive environment. Highly skilled in managing all phases of operations, with in-depth sensitization to people management, service delivery management, partner management, risk planning and contingency planning & management. Exposure in driving large-scale enterprise-wide assignments ranging from cost reduction & continuous process improvement to leveraging innovation, transformation & analytics. Exceptional leadership & interpersonal skills exhibited in engaging with business/ functional leaders, and aligning business & its goals, thereby transforming the organization's vision into reality.

• Conferred with the Star Achievers Award consecutively for FY'22, FY'23 and FY'24., 2022-2024
• Established a team for BCP in Dubai., 2024
• Travelled to London, UK, for the transition of the banking project., 2024
• Spearheaded process improvement initiatives, resulting in a significant 20% reduction in operational risks., 2024
• Successfully managed multiple client engagements, delivering high-quality results and ensuring client satisfaction, which led to a 20% increase in business retention., 2024
• Honoured with the award for Process Management for the quarter OND'19., 10/01/19
• Received Employee of the Month (Spot) Award., 02/01/18

Successfully transitioned a Banking project from UK. Along with maintaining stardards to review the contract.